Market Research Report
Analysis of the Mexican and Central America and Caribbean Contact Center Outsourcing Services Market
|Published by||Frost & Sullivan||Product code||236925|
|Published||Content info||88 Pages
Delivery time: 1-2 business days
|Analysis of the Mexican and Central America and Caribbean Contact Center Outsourcing Services Market|
|Published: April 10, 2012||Content info: 88 Pages||
This publication has been discontinued on July 2, 2018.
This study examines the trends in the contact center outsourcing services markets in Mexico as well as Central America and the Caribbean. It forecasts market demand and provides an extensive coverage of the services delivered in each of the local markets and services supplied by these countries to overseas consumers. Furthermore, it shows the data for outsourcing offshore services alone, excluding in-house operations. Within this study, revenue is traced as it is received by outsourcing companies for the provision of customer/agent interaction services in Mexico and Central America and the Caribbean.