Market Research Report
Global Rollup-Contact Center Systems Markets
|Published by||Frost & Sullivan||Product code||292263|
Delivery time: 1-2 business days
Please contact us using the inquiry form for pricing information.
|Global Rollup-Contact Center Systems Markets|
|Published: December 19, 2013||Content info:||
Analytics Leads the Way for Growth in a Mature Market
This market analysis research provides market sizing and forecasts for premises-based contact centre systems at a global level. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segment and region. The study also provides global market shares for each of the product segments, and the total market.