Cover Image
Market Research Report

Update on the Contact Center Outsourcing Services Market in Latin America

Published by Frost & Sullivan Product code 296951
Published Content info 46 Pages
Delivery time: 1-2 business days
Price
Back to Top
Update on the Contact Center Outsourcing Services Market in Latin America
Published: February 20, 2014 Content info: 46 Pages
Description

Domestic Business Drives Growth in a Highly Concentrated Market

The Latin American contact center outsourcing services market experienced high growth during 2012 and 2013, mostly in domestic markets. The Latin American market is highly concentrated compared with other regions. This research service will provide metrics regarding market size, revenues by origin, offshoring destinations, and market share. Revenue breakdowns will be given by type of service, services provided, tier of competition and industry verticals. Drivers and restraints and main trends will be examined. The base year for this study is 2013.

Table of Contents
Product Code: 9857-00-44-00-00

Table of Contents

Executive Summary

Market Overview

Total Contact Center Outsourcing Services Market

  • Drivers and Restraints
  • Market Status
  • Market Share and Competitive Analysis
  • Outsourcing and Contact Center Services

The Last Word

The Frost & Sullivan Story

Back to Top