Market Research Report
Mexico and Central America and the Caribbean Contact Center Outsourcing Services Markets
|Published by||Frost & Sullivan||Product code||297170|
|Published||Content info||Excel Spreadsheet
Delivery time: 1-2 business days
|Mexico and Central America and the Caribbean Contact Center Outsourcing Services Markets|
|Published: February 26, 2014||Content info: Excel Spreadsheet||
This publication has been discontinued on January 8, 2020.
Diversifying Strategies and Locations to Overcome the Economic Slowdown and Industry Saturation
Growth in the Mexican contact center outsourcing services market is expected to be driven by local business and offshoring markets. Central America and the Caribbean are experiencing saturation levels in key cities in Costa Rica and Panama, which represents growth opportunities for alternative locations in the region. This research service provides metrics and forecasts regarding market size, revenue by origin, offshoring destinations, and market share. It includes revenue breakdown by type of service, tier of competition, and industry verticals.