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Market Research Report

Global Contact Center and Office Headset Market

Published by Frost & Sullivan Product code 338944
Published Content info 75 Pages
Delivery time: 1-2 business days
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Global Contact Center and Office Headset Market
Published: September 4, 2015 Content info: 75 Pages
Description

The Move to Desktop Communications Drives Demand for Enterprise Headsets

This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysis provides telecommunication providers and manufacturers with a detailed look at the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to increase their growth and penetration opportunities within the headset marketplace.

Table of Contents
Product Code: NF15-01-00-00-00

Table of Contents

1. EXECUTIVE SUMMARY

  • 1. Key Findings
  • 2. Measurements
  • 3. Measurements (continued)
  • 4. CEO's Perspective

2. MARKET OVERVIEW

  • 1. Market Definitions
  • 2. Market Definitions (continued)
  • 3. Market Definitions (continued)
  • 4. Market Definitions (continued)
  • 5. Key Questions This Study Will Answer
  • 6. Market Distribution Channels
  • 7. Market Distribution Channels Discussion
  • 8. Market Distribution Channels Discussion (continued)
  • 9. Market Distribution Channels Discussion (continued)
  • 10. Market Overview-Segmentation
  • 11. Market Overview-Segmentation (continued)
  • 12. Market Overview-Segmentation (continued)

3. DRIVERS AND RESTRAINTS-TOTAL CONTACT CENTER AND OFFICE HEADSET MARKET

  • 1. Market Drivers
  • 2. Market Restraints

4. FORECASTS AND TRENDS-TOTAL CONTACT CENTER AND OFFICE HEADSET MARKET

  • 1. Forecast Assumptions
  • 2. Total Contact Center and Office Headset Market-Unit Shipment and Revenue Forecast
  • 3. Total Contact Center and Office Headset Market-Corded versus Cordless Unit Shipment and Revenue Forecast
  • 4. Total Contact Center and Office Headset Market-UC-enabled Headset Unit Shipment and Revenue Forecast
  • 5. Unit Shipment and Revenue Forecast Discussion
  • 6. Total Contact Center and Office Headset Market-Pricing Trends and Forecast
  • 7. Pricing Trends and Forecast Discussion
  • 8. Demand Analysis
  • 9. Demand Analysis (continued)
  • 10. Demand Analysis (continued)
  • 11. Demand Analysis (continued)
  • 12. Demand Analysis Discussion
  • 13. Demand Analysis Discussion (continued)
  • 14. Demand Analysis Discussion (continued)

5. MARKET SHARE AND COMPETITIVE ANALYSIS-TOTAL CONTACT CENTER AND OFFICE HEADSET MARKET

  • 1. Market Share
  • 2. Competitive Environment
  • 3. Top Competitors
  • 4. Top Competitors (continued)
  • 5. Top Competitors (continued)
  • 6. Competitive Factors and Assessment
  • 7. Competitive Factors and Assessment (continued)
  • 8. Competitive Factors and Assessment (continued)

6. CONTACT CENTER HEADSET SEGMENT ANALYSIS

  • 1. Measurements
  • 2. Unit Shipment and Revenue Forecast
  • 3. Unit Shipment and Revenue Forecast Discussion

7. OFFICE HEADSET SEGMENT ANALYSIS

  • 1. Measurements
  • 2. Unit Shipment and Revenue Forecast
  • 3. Unit Shipment and Revenue Forecast Discussion

8. REGIONAL ANALYSIS

  • 1. North America & Latin America Key Findings
  • 2. Europe, Middle East, and Africa Key Findings
  • 3. Asia-Pacific Key Findings

9. MEGA TRENDS AND INDUSTRY CONVERGENCE IMPLICATIONS

  • 1. Mega Trend Impact on the Contact Center and Office Headset Market

10. THE LAST WORD

  • 1. The Last Word-Predictions
  • 2. The Last Word-Recommendations
  • 3. Legal Disclaimer

11. APPENDIX

  • 1. Methodology
  • 2. Measurements
  • 3. Measurements (continued)
  • 4. Additional Sources of Information on Contact Center and Office Headsets
  • 5. List of Companies Included in "Others"
  • 6. Partial List of Companies Interviewed
  • 7. List of Exhibits
  • 8. List of Exhibits (continued)
  • 9. List of Exhibits (continued)
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