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Market Research Report

End User Priorities in Digital Transformation, Latin America, 2019

Published by Frost & Sullivan Product code 917446
Published Content info 65 Pages
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End User Priorities in Digital Transformation, Latin America, 2019
Published: November 12, 2019 Content info: 65 Pages
Description

Gain an Understanding of Top Corporate Objectives & Critical Success Factors

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Latin America, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics' Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Research Scope:

  • Understand the IT-related challenges organizations face today
  • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce
  • Assess the current and future use of business communications technologies
  • Evaluate factors that drive investments in communications technologies
  • Gauge IT and communications trends
  • Appraise available IT budgets

Research Highlights:

  • Almost half of responds report that their top business priorities are to improve operational efficiencies and customer experience (CX) and satisfaction.
  • Similarly, enhancing CX, improving digital presence, and boosting creativity and innovation are the top 3 IT Drivers.
  • The top challenges for IT departments include ensuring network stability/reliability, systems integration, managing multi-vendor solutions, and aligning IT/telecom with business strategies.
  • When asked about security, respondents cited misconfiguration, insider threats, and malware as the three main potential threats to their companies.
Table of Contents
Product Code: K443-67

Table of Contents

Research Objectives and Methods

  • Research Objectives
  • Survey Methodology
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Latin America, 2019
  • End User Priorities in Digital Transformation-Respondent IT Decision Maker Profile, Latin America, 2019 (continued)
  • End User Priorities in Digital Transformation-Respondent's Job Titles, Latin America, 2019

Summary of Key Findings

  • Top Business Priorities and Challenges Faced by IT Departments
  • Current Use of Emerging Solutions
  • Purchase Decision Making and Future Investments

End User Priorities In Digital Transformation- How Are Companies Performing Against Their Business Goals?

  • End User Priorities in Digital Transformation-Top 3 Business Goals, Latin America, 2019 to 2020
  • End User Priorities in Digital Transformation-Top 3 Business Goals, by Business Size, Latin America, 2019 to 2020
  • End User Priorities in Digital Transformation-Company Performance Measurements Against Own Targets, Top 2 Boxes, Latin America, 2019
  • End User Priorities in Digital Transformation-Stage of Digital Transformation Strategy Implementation, Latin America, 2019
  • End User Priorities in Digital Transformation-Top IT Challenges, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Top IT Drivers by Business Size, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Critical Decision Making Factors for IT/Telecom Purchases, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Top Security Threats by Business Size, Latin America, 2019
  • End User Priorities in Digital Transformation-IT Investments Today, Latin America, 2019
  • End User Priorities in Digital Transformation-Top Planned IT Investments Among Current Users, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Top Planned IT Investments Among Non-Users, Latin America, 2020 to 2021
  • End User Priorities in Digital Transformation-Digital Solutions in use Today, Latin America, 2019

Emerging Technologies-Internet of Things /Connected Devices (IoT)

  • End User Priorities in Digital Transformation-IoT Investment Plan, Latin America, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of IoT, Latin America, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of IoT, Latin America, 2019
  • End User Priorities in Digital Transformation-Reasons for IoT Investment, Latin America, 2019
  • End User Priorities in Digital Transformation-Concerns around IoT Installations, Latin America, 2019

Emerging Technologies-Artificial Intelligence & Machine Learning (AI)

  • End User Priorities in Digital Transformation-AI Investment Plan, Latin America, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of AI, Latin America, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of AI, Latin America, 2019
  • End User Priorities in Digital Transformation-Reasons for AI Investments, Latin America, 2019
  • End User Priorities in Digital Transformation-Concerns Around AI Installations, Latin America, 2019

Emerging Technologies-Blockchain/Distributed Ledger Technology (DLT)

  • End User Priorities in Digital Transformation-Blockchain Investment Plan, Latin America, 2019
  • End User Priorities in Digital Transformation-Implementation Stage of Blockchain (DLT), Latin America, 2019
  • End User Priorities in Digital Transformation-Competitive Advantages of Blockchain, Latin America, 2019
  • End User Priorities in Digital Transformation-Reasons for Blockchain Investment, Latin America, 2019
  • End User Priorities in Digital Transformation-Concerns Around Blockchain Installations, Latin America, 2019

End User Priorities in Digital Transformation-IT Budgets & Plans for Investments

  • Top End User Priorities Digital Transformation-Revenue Growth, Latin America, 2019
  • End User Priorities in Digital Transformation-Percent of Revenues Allocated to IT Budget, Latin America, 2019
  • End User Priorities in Digital Transformation-Global Budget Allocation: Investing in Current Solutions vs. Buying New solutions, Latin America, 2019
  • End User Priorities in Digital Transformation-Global IT and Telecom Budget Allocation, Latin America, 2019
  • End User Priorities in Digital Transformation-Correlation between Revenue Growth and IT Investments, Latin America, 2019
  • Strategic Imperatives for Success and Growth

Digital Transformation-The Last Word

  • The Last Word-The Three Big Predictions
  • Legal Disclaimer

The Frost & Sullivan Story

  • The Frost & Sullivan Story
  • Value Proposition-Future of Your Company & Career
  • Global Perspective
  • Industry Convergence
  • 360º Research Perspective
  • Implementation Excellence
  • Our Blue Ocean Strategy
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