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Market Research Report

Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2026

Published by Frost & Sullivan Product code 949176
Published Content info 66 Pages
Delivery time: 1-2 business days
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Growth Opportunities in the Desktop and Cordless Phone Market, Forecast to 2026
Published: June 23, 2020 Content info: 66 Pages

Migration to Hosted/cloud-based Communications Continues to Help Growth

In 2019, the desktop and cordless phone market has decreased by 3.6 percent in terms of shipment, to 29.5 million, and 5.1 percent in terms of revenues to $3.35 billion. While the market is expected to decrease by a compound annual growth rate (CAGR) of 4.8 percent in terms of shipment and 7.4 percent in terms of sales, the industry is going to still continue to see visible number of desktop and cordless phone deployments across the world. Increased migration to hosted/cloud-based communications solutions; device-as-a-service (DaaS) delivery models; and the reliance of various vertical industries on ruggedized or purpose-built cordless phones will be the main drivers propelling the growth of the desktop and cordless phone market. The increasing popularity of software communications and collaboration services; the growing use and influence of smartphones for work purposes; and the new global economic crisis due to the COVID-19 pandemic are some of the main restraints that will impact the potential for desktop and cordless phone sales.

While desktop phones will not be abandoned anytime soon, their popularity and usage has been decreasing due to growing uptick of mobile and software-based communications and collaboration. COVID-19 and global economic recession is expected to accelerate the move from desktop phones to software communication and collaboration services, impacting the overall market across the forecasted period. Cordless phones are expected to be less impacted than desktop sets across the forecast period While DECT phones will continue to ship within different businesses and WFH environments, VoWLAN/Wi-Fi phones will continue to grow within various verticals such as healthcare, retail, and manufacturing.

This study provides an in-depth analysis of the enterprise desktop and cordless phone market. Desktop phones covered include TDM desktop phones and IP desktop phones. Within the IP desktop phone category, the study also analyzes the market of open SIP phones, propriatory IP phones, and IP media phones. Cordless phones covered include DECT phones and VoWLAN/Wi-Fi phones. Forecasts and market shares are given for all major phone segment and sub-segments, The study also discusses the state of the market; major drivers and restraints affecting the market; trends; top predictions; and major growth opportunities. The study also takes a look at the impact of the COVID-19 epidemic and the resulting economic hardship on hardware phone adoption.

Table of Contents
Product Code: K4B0-64

Table of Contents

Executive Dashboard

  • Purpose of this Experiential Study
  • 5 Step Process to Transformational Growth
  • Strategic Imperatives for Desktop and Cordless Phone Vendors

Growth Environment: Market Overview

  • Landscape of Business Communications Endpoints
  • Desktop and Cordless Phone Landscape
  • Market Definitions
  • Market Definitions (continued)
  • State of the Market
  • State of the Market (continued)
  • State of the Market (continued)
  • State of the Market (continued)
  • State of the Market (continued)
  • Market Drivers
  • Market Restraints

Market Forecasts

  • Unit Shipment and Revenue Forecast-Desktop and Cordless Phone Forecast
  • Unit Shipment and Revenue Forecast-TDM Desktop Phone Forecast
  • Unit Shipment and Revenue Forecast-IP Desktop Phone Forecast
  • Unit Shipment and Revenue Forecast-IP Desktop Phone Forecast by Open SIP Desktop Phone versus Proprietary IP Desktop Phone
  • Unit Shipment and Revenue Forecast-IP Media Phone Forecast
  • Unit Shipment and Revenue Forecast-DECT Phone Forecast
  • Unit Shipment and Revenue Forecast-VoWLAN/Wi-Fi Phone Forecast
  • Market Share-TDM Desktop Phones
  • Market Share-IP Desktop Phones
  • Market Share-Open SIP Desktop Phones
  • Market Share-Proprietary IP Desktop Phones
  • Market Share-IP Media Phones
  • Market Share-DECT Phones
  • Market Share-VoWLAN/Wi-Fi Phones

Visioning Scenarios

  • Macro to Micro Visioning
  • Trends/Factors Impacting the Desktop and Cordless Phone Market
  • Top Predictions for the Desktop and Cordless Phone Market

Growth Pipeline

  • Levers for Growth

Vision and Strategy: Growth Opportunities

  • Growth Opportunity 1: Open SIP Desktop Phones
  • Growth Opportunity 2: WFH
  • Growth Opportunity 3: Microsoft Endpoint Options
  • Growth Opportunity 4: OPEX-Device-as-a-Service
  • Growth Opportunity 5: Vertical Focus
  • Growth Opportunity 6: Rethinking the Supply Chain

Brand and Demand: Growth Opportunities

  • Growth Opportunity 7: Generations Y and Z
  • Growth Opportunity 8: Regional Research and Investigation
  • Growth Opportunity 9: Channel Structure
  • Growth Opportunity 10: Social Media Marketing

Growth Opportunities Matrix

  • Identifying Your Company's Growth Zone
  • Growth Opportunities 1-6: Vision and Strategy
  • Growth Opportunities 7-10: Brand and Demand
  • Growth Opportunities Matrix

Growth Strategy and Implementation

  • Growth Strategies for Your Company
  • Prioritized Opportunities through Implementation
  • Legal Disclaimer


  • List of Exhibits
  • List of Exhibits (continued)
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