Market Research Report
Hong Kong Retail Banking - Competitor Benchmarking 2021
|Hong Kong Retail Banking - Competitor Benchmarking 2021|
Published: September 24, 2021
Content info: 31 Pages
Delivery time: 1-2 business days
Despite the impact of COVID-19, banks in Hong Kong remain well capitalized and ready to support recovery going forward. All incumbents increased their total divisional assets (TDA) in 2020. Although the threat of a long-term low-rate environment persists, profitability is unlikely to be affected as banks focus on controlling costs and non-interest income. As net interest margins across the banking sector compress due to the need for ultra-low interest rates, the importance of non-price factors has become significantly more important in the banking space.
This report - which is part of a series of Hong Kong content including market analysis and consumer profiles - looks at market performance, retention risk, and current account market share. It ranks Hong Kong's top banks across a range of criteria, from digital adoption and user experience to rewards and money management tools.