Market Research Report
United Kingdom (UK) Retail Banking - Competitor Benchmarking 2021
|United Kingdom (UK) Retail Banking - Competitor Benchmarking 2021|
Published: October 7, 2021
Content info: 31 Pages
Delivery time: 1-2 business days
This report, which is part of a series of UK content including market analysis and consumer profiles, looks at market performance, retention risk, and current account market share. It ranks the UK's top banks across a range of criteria, from digital adoption and user experience to rewards and money management tools.
In terms of retail deposit market share, only NatWest and HSBC have made meaningful gains since 2010. Residential mortgage growth has been strong for all banks except Lloyds, Santander, and The Co-operative Bank. Lloyds Bank dominates the credit card space, while Barclays and NatWest saw their personal loan market shares decline over the review period.