Life Insurance Sector Scorecard - Thematic Intelligence

This report provides analysis and scoring for the leading life insurers across the 10 themes we believe will define the future of the industry. We score companies based on how proactive they are in each theme as well as their ability to adapt to key transformations within the theme over the coming years.

The life insurance industry is evolving as key technology and macroeconomic trends are having a significant impact on the industry. An increase in the availability of consumer data has led to a rise in personalized products, and technologies such as AI and big data analytics are central to harnessing that to create the best possible outcomes. Technological developments are enabling the industry to become increasingly efficient in its operations and develop new products across life and non-life insurance markets. With customers demanding a more agile and personalized insurance experience, providers must be at the forefront of adoption or they will be faced with the prospect of a shrinking customer base.

Scope

• COVID-19 has been the leading theme in the insurance industry since the start of the pandemic in 2020. It had a huge impact on the life and health market and altered consumer behavior. Consumers are now more aware of their health and the need for private insurance. The importance of mental health also rose amid the pandemic, lockdowns, and new working environments.
• ESG is a major theme across all industries and one in which top players should look to establish themselves. The various factors within the theme will be essential in creating a company culture that staff want to be a part of, other businesses want to work with, and consumers want to buy from.
• Personalization is another leading theme in which prospective market leaders will need to excel. This is essential to life and health products, as it can be a way to attract customers. Fitness, wellbeing, and health are key trends and insurers can play an active role in helping customers improve in these areas.

Reasons to Buy

• Benchmark yourself against the rest of the market.
• Discover market leaders and laggards across 10 essential themes to life insurance.
• Discover what the 10 key themes are and understand why we believe them to be so crucial.