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Market Research Report

Impact of COVID-19 on Global Travel Intermediaries: Hot Topic Brief - Issue 4

Published by GlobalData Product code 937673
Published Content info 19 Pages
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Impact of COVID-19 on Global Travel Intermediaries: Hot Topic Brief - Issue 4
Published: May 5, 2020 Content info: 19 Pages

COVID-19, commonly referred to as the Coronavirus, is dominating headlines the world over. The travel & tourism sector is suffering significant disruption and intermediaries are very much affected.

Key Highlights

  • The promise of 'pent-up' demand was circulating the travel space and operators looked to this with optimism. The 'new normal' however is now a term that is more commonly acknowledged in relation to future travel. 30th April saw the World Travel and Tourism Council (WTTC) announce considerable measures enforced by COVID-19 will create a 'new normal' post-pandemic[2].
  • Companies should be preparing for multiple scenarios post COVID-19. There is no definitive answer as to what the future travel space will look like but contingency planscan now be considered vital for future success.
  • Financial performance is entirely dependent on the direct spending of consumers and amid global travel restrictions - lack of consumer spending is ultimately digging deeper into company cash reserves.
  • The global market value of travel intermediaries reached US$830bn for travel agents, US$140bn for tour operators and US$28.9bn for other intermediaries in 2019 thus highlighting the significance of this sector.
  • Evolving consumer behavior is typically a key barrier for most companies and consistent adaptation is important to remain competitive. Post-pandemic, the travel and tourism space will not be the same; the majority of future scenarios relate to the fact businesses will have to carefully re-evaluate the market in order to remain competitive.


  • This report provides insight into the current state of play, offers a look at potential future scenarios and assesses the actions that intermediaries can take to mitigate the impact of COVID-19.

Reasons to Buy

  • Gain an overview of the current global COVID-19 situation
  • Understand the impact that COVID-19 is having on the industry
  • Explore future industry scenarios
  • Assess possible mitigating actions
  • Compare key industry players' actions
Table of Contents
Product Code: GDTT-CV-INT

Table of Contents

  • Analyst's Overview
  • Current COVID-19 Situation
  • Industry Impact
  • Future Scenarios
  • Actions to mitigate the impact of COVID-19
  • References
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