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Market Research Report

Broker Distribution Insight 2020 - Which Insurers Lead The Way?

Published by GlobalData Product code 943956
Published Content info 28 Pages
Delivery time: 1-2 business days
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Broker Distribution Insight 2020 - Which Insurers Lead The Way?
Published: June 19, 2020 Content info: 28 Pages

This report explores which insurers are rated by brokers as best in class for 10 categories, including e-trading capability, extranet sites, product material, online support, and claims services. It highlights the standout insurers across the board and within each category over time. It also shows the categories in which the leading insurers are rated best by brokers. In addition, the report illustrates what brokers are looking for from insurers, enabling insurers to adapt their distribution strategies with broker needs in mind.


  • Aviva is the standout performer across all categories.
  • Brokers particularly struggled to select a best-in-class insurer for partnering on a new scheme as well as compliance and regulatory support, meaning market leadership remains up for grabs in these areas.
  • Claims service, speed of response, and relationship managers remain key battlegrounds for the three leading insurers, with Allianz and AXA remaining within touching distance of Aviva.

Reasons to Buy

  • Adapt your distribution strategy to ensure it meets brokers' needs.
  • Ensure you remain competitive as new innovations revolutionize broker servicing.
  • Benchmark yourself against other insurers in the market.
Table of Contents
Product Code: GDFS0258IA

Table of Contents

Table of Contents

  • Executive Summary
  • Top Insurers in Servicing Brokers
  • Best in Class by Service


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