IDC FutureScape: Worldwide Artificial Intelligence and Automation 2024 Predictions

This IDC study provides IDC's 2024 top 10 predictions for artificial intelligence and automation."ChatGPT's explosive global popularity has given us AI's first true inflection point in public adoption," says Ritu Jyoti, group vice president, Worldwide Artificial Intelligence and Automation Market Research and Advisory Services at IDC. "As AI and automation investments grow, focus on outcomes, governance, and risk management is paramount."

IDC FutureScape Figure

Executive Summary

IDC FutureScape Predictions

• Summary of External Drivers
• Predictions: Impact on Technology Buyers
  • Prediction 1: By 2026, 70% of Cloud and Software Platform Providers Will Bundle GenAI Safety and Governance Packages with Their Primary Services, Reducing GenAI Risk Scenarios by Three Times
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 2: By 2026, AI Regulatory Divergence Across Geographies Will Create Major Challenges for Multinational Organizations, Increasing Implementation Time and Effort for Sensitive Use Cases by Up to 10%
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 3: By 2027, GenAI Digital Assistants Will Be the UI for 25% of Interactions with Enterprise Software, Including Software Development and Higher for Operating Business Processes Like Customer Engagement
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 4: After a Temporary Focus on GenAI, 60% of Enterprises Will Refocus on Mandating Automation Strategies Based on Outcomes Rather Than Specific Technologies by 2025
    • Associated Drivers
    • IT Impact
    • Business Impact
    • Guidance
  • Prediction 5: By 2025, the G2000 Will Allocate Over 40% of Core IT Spend to AI Initiatives, Leading to a Double-Digit Increase in the Rate of Product and Process Innovations
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 6: By 2027, the Overall Economic Impact of AI Will Neutralize, as Organizations Overcome Initial Disruption and Refocus Resources on Innovation and New Business Opportunities, Fueling Economic Expansion
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 7: By 2025, Two-Thirds of Businesses Will Leverage a Combination of Generative AI and RAG to Power Domain-Specific, Self-Service Knowledge Discovery, Improving Decision Efficacy by 50%
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 8: By 2024, 33% of G2000 Companies Will Exploit Innovative Business Models to Double Their Monetization Potential of Generative AI
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 9: By 2028, 30% of G2000 Companies Will Experiment with AGI (Currently Speculative) Systems That Will Have a Transformative Effect on Society and Create Significant Opportunities and Threats
    • Associated Drivers
    • IT Impact
    • Guidance
  • Prediction 10: By 2027, the Spending on Server Accelerators (GPU, FPGA, and AI ASIC and ASSP) Compared with Server CPUs Will Invert, Achieving a 55/45 Rate
    • Associated Drivers
    • IT Impact
    • Guidance

Advice for Technology Buyers

External Drivers: Detail

• AI Everywhere - Generative AI Takes the Spotlight
• The Drive to Automate - Maximizing Efficiency and New Opportunities
• Geopolitical Turbulence - Sovereignty Under Emerging Fragmentation
• The Digital Business Imperative - Competitiveness and Outcomes
• Everything as a Service Intensifies - Transforming Models to Drive Change
• Dynamic Work and Skills Requirements - New Work Mode Era
• Shifting Tech Regulatory Landscape - Navigating Risk and Opportunity

Learn More

• Related Research