IDC PlanScape: Automation for Future IT

This IDC PlanScape provides guidance to future IT within the automation subdimension."The technologies that are collectively known as intelligent automation bring together both technologies that have been in a CIO's toolbox for a while and those that are new and rapidly evolving," said Cora Carmody, adjunct research adviser with IDC's IT Executive Programs (IEP). "Rapid improvements to an organization's overhead costs and employee engagement are feasible and readily available - and that is just the start of the benefits that the successful CIO will bring to the enterprise."