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United Arab Emirates IT Services Market Forecast, 2022-2026

Published: | IDC | 22 Pages | Delivery time: 1-2 business days


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United Arab Emirates IT Services Market Forecast, 2022-2026
Published: June 30, 2022
Content info: 22 Pages
Delivery time: 1-2 business days
  • Description
  • Table of Contents

This IDC study provides an overview of the IT services industry in the UAE in 2021 and forecasts IT services expenditure through 2026. It illustrates market size and distribution by foundation market and vertical market. The study presents forecasts for 12 foundation market categories.The study addresses the following questions:What are IDC's predictions on IT services spending in the UAE? What are the assumptions behind the forecast numbers? How will digital transformation (DX) initiatives impact the market?What are the latest trends in IT services delivery in the UAE (e.g., hybrid cloud, DX, offshoring, automation)?What are the concerns and preferences of end users in the UAE regarding IT services procurement?"IT services providers increasingly see their project pipelines translating into tenders and new projects. There may be delays in awarding these projects, but organizations are putting pressure on the selected IT services providers to complete their projects in shortened timelines. The agility of IT services providers is tested when organizations accelerate digital initiatives to drive competitive advantage. Organizations are also often interested in deploying globally proven digital solutions that may, however, not be prominent in some local areas. IT services providers are increasingly engaging in co-innovation to position niche use cases." - Senior Research Manager Eric Samuel, IT Services, IDC Middle East and Africa

Product Code: META47720122

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

  • Create Long-Term Customer Journeys
  • Become Part of Industry Ecosystems
  • Develop Rapid Implementation Capabilities
  • Develop Capabilities in Emerging Technologies
  • Provide Strong Local Customer Support
  • Address Client ESG Agendas
  • Plan for Project Success After Handover

Market Forecast

  • United Arab Emirates IT Services Spending Overview by IDC Primary Market
    • Support Services
      • IDC Analysis of the Support Services Primary Market
    • Project-Oriented Services
      • IDC Analysis of the Project-Oriented Services Primary Market
    • Managed Services
      • IDC Analysis of the Managed Services Primary Market
  • Overview of United Arab Emirates IT Services Spending by Vertical Markets
    • Combined Government
    • Combined Finance
    • Telecommunications and Media

Market Context

  • Drivers and Inhibitors
    • Drivers
    • Inhibitors
  • Significant Market Developments
    • In-Country Cloud Services
    • The COVID-19 Recovery
    • Technology: A Boardroom Discussion
    • Faster Transformation
  • Changes from Prior Forecast

Market Definition

  • Foundation Market View
    • IDC's Services Markets Overview Map


  • Research Sources
  • Revenue Recognition
  • Notes on Forecasting
  • Notes on Exchange Rates

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