Update to Pricing in the Worldwide Services Market, 2022

This IDC Market Perspective develops a comprehensive framework that explains in detail the terms used in the IT services pricing lexicon.The document highlights a comprehensive IT services pricing structure in detail across the three regions. It also offers a rich data set that provides both a demand-side view and a supply-side view of how IT services pricing is changing over time," said Sangeetika Srivastava, associate research manager, IDC's Worldwide Services program. "Interest in variable pricing continued to decrease in 2021 - a trend that started just before the pandemic in 2019 against 'fixed price.' Respondents from Asia and the Americas largely drove the trend."