Worldwide IT Operations Analytics Software Market Shares, 2021: Market Growth Accelerates

This IDC study represents IDC's estimate of market size and vendor market shares in 2021 for the IT operations analytics (ITOA) software market. The worldwide ITOA software market is estimated to have totaled $4.5 billion in 2021 when calculated in current U.S. dollars. IDC estimates that the 2021 worldwide market grew by 15.3% over 2020. As illustrated in Figure 1, Splunk was the market share leader in 2021, with a 22.3% share on $1 billion of revenue, according to IDC estimates. The Americas region, dominated by U.S. sales, represented 64.4% of the market. IDC estimates 33.7% of revenue was delivered via the software-as-a-service (SaaS) public cloud model."The IT operations analytics market exhibited strong growth in 2021," according to Tim Grieser, research VP, Enterprise System Management Software at IDC. "Revenue for leading vendors gained strength during the economic recovery in 2021 and by increased adoption of SaaS delivery models. Vendors were differentiated on the strength of their offerings in log management and analysis for troubleshooting complex problems across applications and infrastructure as well as support for machine learning of operational characteristics and predictive solutions for preventing future problems."