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PUBLISHER: IDC | PRODUCT CODE: 1326741

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PUBLISHER: IDC | PRODUCT CODE: 1326741

Japan System and Service Management Software Market Shares, 2022: Growing Importance of CloudOps as the Use of Cloud Expands

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This IDC Market Share provides a qualitative and quantitative analyses of the Japan system and service management software market based on information collected through late June 2023. The study covers the three functional market segments defined in IDC's software market definition (IDC's Worldwide Software Taxonomy, 2023 [IDC #US50513623, April 2023]): IT operation management software market, IT automation and configuration management software market, and IT service management software market, as well as the network management software market and the client endpoint management software market as related markets."As the scope of enterprise IT operations expands from on-premises to cloud-based infrastructure, cloud operations (CloudOps) software is becoming increasingly important. To optimize cloud infrastructure operations management with CloudOps software, organizations need to collaborate with business and development departments to restructure their operations and processes from traditional on premises to cloud. It will be important for IT suppliers to enhance their consulting capabilities to understand their customers' cloud usage and operational issues and provide appropriate CloudOps solutions," says Shinichi Kimura, research manager, Software and Services, IDC Japan.

Product Code: JPE50539523

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

  • Japan System and Service Management Software Market Share
    • Share by Functional Market Segment
    • Shares by Vendor
    • Domestic IT Operations Management Software
    • Japan IT Automation and Configuration Management Software Market Share
    • Japan IT Service Management Software Market Share
  • Japan System and Service Management Cloud Service Market Share
    • Share by Functional Market Segment
    • Shares by Vendor
  • Japan Network Management Software Market Share
  • Domestic Client Endpoint Management Software Market Share

Who Shaped the Year

  • Hitachi
  • Fujitsu
  • NEC
  • Splunk

Market Context

  • Significant Market Developments
    • Growth of CloudOps Software as Cloud Use Expands
    • Chronic and Emerging Issues in Enterprise IT Operations Management
    • Accelerating Use of Generative AI in the System and Service Management Software Domain

Methodology

Market definition

  • System and Service Management Software
    • IT Operations Management Software
    • IT Automation and Configuration Management
      • Workload Management Software
      • Datacenter System and Application Control Software
    • IT Service Management Software
  • Network Software
    • Network Management Software
    • Network Performance Management Software
    • Network Operations Management Software
  • Endpoint Management Software
    • Client Endpoint Management Software
      • Unified Endpoint Management Software
      • IoT Device Management Software
      • PC Life-Cycle Management Software

Related Research

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