Worldwide and U.S. Outsourced Document Services 2014-2018 Forecast

This IDC study covers the U.S. and worldwide outsourced document services markets, which is made up of in-house production print services, mailroom services, print sourcing and procurement services, imaging and document archival services, and business process outsourcing (BPO) document services. The total outsourced document services market (excluding BPO document services) was a $18.2 billion market in the United States and a $41.9 billion market worldwide in 2013.

"The opportunities for hardcopy vendors are expansive and large, especially in growth segments. These opportunities are available to those vendors that make the appropriate investments to develop required skills and infrastructure and that deploy the best go-to-market strategies," says Holly Muscolino, research VP, IDC Document Solutions.

Table of Contents

IDC Opinion

In This Study

• Methodology
  • Historical Market Values and Exchange Rates
  • Services Segment Definitions

Situation Overview

Future Outlook

• Forecast and Assumptions
  • In-House Production Print Services
  • Mailroom Services
  • Print Sourcing and Procurement Services
  • Imaging and Document Archival Services
  • Business Process Outsourcing Document Services
  • Assumptions
• Market Context

Essential Guidance

Learn More

• Related Research
• Synopsis

List of Tables

• Table: Worldwide and U.S. Outsourced Document Services Revenue by Services Segment, 2009-2018 ($M)
• Table: Worldwide and U.S. In-House Production Print Services Revenue by Company Size, 2007-2018 ($M)
• Table: Worldwide and U.S. Mailroom Services Revenue, 2007-2018 ($M)
• Table: Worldwide and U.S. Print Sourcing and Procurement Services Revenue, 2009-2018 ($M)
• Table: Worldwide and U.S. Imaging and Document Archival Services Revenue, 2007-2018 ($M)
• Table: Worldwide BPO Document Services Revenue by Business Function, 2007-2018 ($M)
• Table: U.S. BPO Document Services Revenue by Business Function, 2007-2018 ($M)
• Table: Top 3 Assumptions for the Worldwide and U.S. Outsourced Document Services Market, 2014-2018
• Table: Key Forecast Assumptions for the Worldwide and U.S. Outsourced Document Services Market, 2014-2018
• Table: Worldwide Outsourced Document Services Revenue by Services Segment, 2007-2018: Comparison of August 2013 and October 2014 Forecasts ($M)
• Table: U.S. Outsourced Document Services Revenue by Services Segment, 2007-2018: Comparison of August 2013 and October 2014 Forecasts ($M)
• Table: Worldwide and U.S. BPO Document Services Revenue, 2007-2017: Comparison of August 2013 and October 2014 Forecasts ($M)

List of Figures

• Figure: Worldwide and U.S. Outsourced Document Services Revenue by Services Segment, 2013
• Figure: Worldwide and U.S. In-House Production Print Services Revenue, 2013-2018
• Figure: Worldwide and U.S. Mailroom Services Revenue, 2013-2018
• Figure: Worldwide and U.S. Print Sourcing and Procurement Services Revenue, 2013-2018
• Figure: Worldwide and U.S. Imaging and Document Archival Services Revenue, 2013-2018
• Figure: Worldwide and U.S. BPO Document Services Revenue, 2013-2018
• Figure: Worldwide In-House Production Print Services Revenue, 2007-2018: Comparison of August 2013 and October 2014 Forecasts
• Figure: Worldwide Mailroom Services Revenue, 2007-2018: Comparison of August 2013 and October 2014 Forecasts
• Figure: Worldwide Print Sourcing and Procurement Services Revenue, 2009-2018: Comparison of August 2013 and October 2014 Forecasts
• Figure: Worldwide Imaging and Document Archival Services Revenue, 2007-2018: Comparison of August 2013 and October 2014 Forecasts
• Figure: Worldwide BPO Document Services Revenue, 2007-2018: Comparison of August 2013 and October 2014 Forecasts