Worldwide and U.S. Outsourced Document Services Forecast, 2016-2020

This IDC study analyzes the outsourced document services marketplace - in-house production print services, mailroom services, print sourcing and procurement services, and imaging and document archival services. This document updates Worldwide and U.S. Outsourced Document Services 2014-2018 Forecast (IDC #252229, November 2014).Please note that any revenue generated by centralized services that are included as a component of a managed print and document services or basic print services contract is excluded from this forecast. That revenue is included in Worldwide and U.S. Managed Print and Document Services and Basic Print Services Forecast, 2016-2020 (IDC #US40183716, May 2016). In addition, we are no longer including the business process outsourcing (BPO) document services segment within this forecast. That category is now covered in Worldwide Business Workflow Automation and Optimization Forecast, 2016-2020 (IDC #US41804116, September 2016). "The outsourced document services market offers opportunities for hardcopy vendors, especially in growth segments. These opportunities are available to those vendors that make the appropriate investments to develop required skills and infrastructure and that deploy the best go-to-market strategies," says Robert Palmer, research director, IDC Imaging, Printing and Document Solutions.

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

• In-House Production Print Services
• Mailroom Services
• Print Sourcing and Procurement Services
• Imaging and Document Archival Services

Market Context

• Drivers and Inhibitors
  • Drivers
    • Digital Print Market Growth
    • Regulatory Compliance
    • Back-File Conversion
  • Inhibitors
    • Economy
    • Market Maturity
• Significant Market Developments
• Changes from Prior Forecast

Market Definition

Methodology

Related Research