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Market Research Report

Worldwide Services Forecast, 2016-2020

Published by IDC Product code 342854
Published Content info 29 Pages
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Worldwide Services Forecast, 2016-2020
Published: May 6, 2016 Content info: 29 Pages

This IDC study presents the 2016-2020 market sizing and growth rates for the worldwide services market."Outlook for 2016 services growth has improved over the past six months," said Chad Huston, research manager with IDC's Worldwide Services program. "The increase has overwhelmingly come from increased demand for digital transformation services within the project-oriented macromarket. In addition, services growth increased in five out of the seven regions, with only Canada and Asia/Pacific (excluding Japan) posting growth rate declines compared with the forecast published six months ago."

Table of Contents
Product Code: US40429116

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

  • Macromarket View
    • Project Oriented
    • Outsourcing
    • Support and Training
  • Regional View
  • The Americas
    • Canada
    • The United States
    • Latin America
  • Europe, the Middle East, and Africa (EMEA)
    • Western Europe
    • Central, Eastern Europe, the Middle East, and Africa
  • Asia/Pacific
    • Asia/Pacific (Excluding Japan)
    • Japan

Market Context

  • Drivers and Inhibitors
    • Drivers
      • The Digital Marketplace
      • Profits
    • Inhibitors
      • Oil Prices
      • Exchange Rates
  • Significant Market Developments
    • 2020 Continues on the Previous Long-Term Trend
    • Shift to Agile Services
    • Cognitive, Not Just a New Service
  • Changes from Prior Forecast

Market Definition

  • Services Market Classifications
    • Engagement View


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