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Market Research Report

Worldwide IP PBX Market Shares, 2017: A Declining Trend Continues

Published by IDC Product code 358646
Published Content info 14 Pages
Delivery time: 1-2 business days
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Worldwide IP PBX Market Shares, 2017: A Declining Trend Continues
Published: May 24, 2018 Content info: 14 Pages

This IDC study provides vendor market shares for the worldwide IP PBX market for 2017. "In many instances, IP telephony is still a driver for organizations provisioning new communications technologies," according to Rich Costello, IDC senior research analyst, Unified Communications/Enterprise Communications Infrastructure. "But increasingly, IP telephony is just one component in a more strategic approach to deploying unified communications and collaboration (UC&C) solutions - whether on-premises, in the cloud, or via a hybrid approach."

Table of Contents
Product Code: US43836318

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

Who Shaped the Year

Market Context

  • Growth Accelerators
    • Strategic View of Organization
    • Vendor Road Maps
    • Digital Transformation
  • Growth Inhibitors
    • Investment Protection
    • Cloud Maturity
  • Significant Market Developments


Market Definition

  • Private Branch Exchange
  • IP PBX System
  • IP PBX Line/Seat
  • IP Telephone
  • Gateway
  • Voice over IP
  • IP SIP Trunking
  • Unified Communications
  • Unified Communications and Collaboration

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