Market Research Report
Japan Business Process Outsourcing Service Providers Business Status 2017
|Published by||IDC||Product code||535153|
|Published||Content info||7 Pages
Delivery time: 1-2 business days
|Japan Business Process Outsourcing Service Providers Business Status 2017|
|Published: July 28, 2017||Content info: 7 Pages||
This IDC study summarizes business trends among major providers in the Japan BPO services market. New technologies to support digital transformation (DX) continue to be introduced, with automation being a particularly noticeable trend. Meanwhile, some companies (mostly small to medium-sized providers) that were unable to respond to this trend have begun to go out of business or withdraw from the market. Further industry reorganization is expected."Japanese BPO service providers will need to leverage cutting-edge technologies and use personnel shortage resulting from the decreasing birthrate and aging population to create new business opportunities. Such companies will need to actively expand their businesses overseas, aim to participate in the global market, and prepare for the age of business process as a service (BPaaS) in Japan," says Seiichiro Yoshii, senior market analyst, IT Services, IDC Japan.This IDC study is a translation of the Japanese documen and is summarized to reduce the gap in time since the original version was published.
All of the following sections are, however, fully translated: IDC Opinion, Future Outlook, Essential Guidance, Synopsis.