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Market Research Report

Japan Unified Communications and Collaboration Forecast, 2018-2022

Published by IDC Product code 655496
Published Content info 13 Pages
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Japan Unified Communications and Collaboration Forecast, 2018-2022
Published: June 19, 2018 Content info: 13 Pages
Description

This IDC study is a translation of the Japanese document IDC #JPJ42926218. It provides the 2017 results and the 2018-20022 forecasts for the Japan unified communications and collaboration (UC&C) market. IDC divides the Japan UC&C market into four major categories based on solution types - the IP telephony market, the collaborative applications market, the IP conferencing system market, and the IP contact center system market - and analyzes the market and provides a forecast for each segment. Despite a decrease in the IP telephony market caused by a reduction in replacement demand for large-scale enterprise voice infrastructure, the Japan UC&C market posted a strong growth in 2017 because of the buoyant collaborative applications market. "In order for the Japan UC&C market to continue to grow in the future, IT suppliers should work together with partners to provide UC&C functions using the cloud, and integrate UC&C solutions in voice recognition appliances and intelligent systems for business communications centering on workstyle transformation," states Takashi Manabe, group director, IDC Japan.

Table of Contents
Product Code: JPE42929418

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

  • Japan UC&C Market Revenue Forecast by Solution Segment
    • IP Telephony Market
    • Collaborative Applications Market
    • IP Conferencing System Market
    • IP Contact Center System Market
  • Japan SaaS UC&C Market Revenue Forecast by Solution Segment

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Expanding Demand for Productivity Improvements due to Declining Working Population and Promotion of Workstyle Transformation
      • Transformation of Companies into Digital-Native Enterprises
      • International Events Including the Tokyo Olympic and Paralympic Games
    • Inhibitors
      • Changes to Business Communication Methods
      • Measurement of ROI for UC&C Systems
  • Significant Market Developments
    • Increase in Digital-Native Enterprises
    • Progress of Automation: Expansion of Digital Labor and Changes to Collaboration
    • Reutilization of "Voice" Interface
  • Changes from Prior Forecast

Market Definition

Methodology

Related Research

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