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IDC's Worldwide Digital Transformation Use Case Taxonomy, 2019: Banking

Published by IDC Product code 682840
Published Content info 54 Pages
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IDC's Worldwide Digital Transformation Use Case Taxonomy, 2019: Banking
Published: July 12, 2019 Content info: 54 Pages

This IDC study discusses how the digital mission of "connected banking" is driven by the need to improve customer engagement in selling, delivering, and servicing financial products, payments, and services; the need to improve the bank's "brand trust" through a more transparent and secure environment; and, most importantly, the need to disrupt the bank's own business model by transforming its internal infrastructure and connecting to adjacent markets in order to expand the relationship with its customers."The best-in-class banks globally are approaching digital transformation in a systematic way that looks for efficient and secure ways of conducting business while enabling agility to better serve their customers and open the doors to expanded business models through connections to value-adding partners," states Jerry Silva, research director, Global Retail Banking, IDC Financial Insights.

Table of Contents
Product Code: US44300119

IDC's Worldwide Digital Transformation Taxonomy

Digital Transformation Taxonomy Changes for 2019

Taxonomy Overview

  • Understanding and Using IDC's Digital Transformation Taxonomy


  • Banking
  • Digital Mission: Connected Banking
  • Strategic Priority: Omni-Experience Customer Engagement
    • Omni-Experience Customer Engagement Program: Branch Transformation
    • Omni-Experience Customer Engagement Program: Digital Banking
    • Omni-Experience Customer Engagement Program: Growing and Expanding Relationships
  • Strategic Priority: Next-Generation Payments
    • Next-Generation Payments Program: Unified Payments Infrastructure
    • Next-Generation Payments Program: Omni-Channel Payments
    • Next-Generation Payments Program: Alternate Payment Rails
  • Strategic Priority: Digital Lending
    • Digital Lending Program: Enhanced Origination
    • Digital Lending Program: Model Innovation
    • Digital Lending Program: Lending Back Office
  • Strategic Priority: Corporate Banking
    • Corporate Banking Program: Client Value and Data-Driven Pricing
    • Corporate Banking Program: Distributed and Direct Connectivity Networks
    • Corporate Banking Program: Business Model Innovation
  • Strategic Priority: Digital Trust and Stewardship
    • Digital Trust and Stewardship Program: Data-Enhanced Identity Management
    • Digital Trust and Stewardship Program: Financial Crime Prevention and Detection
    • Digital Trust and Stewardship Program: Cyberthreat Detection and Compliance
  • Strategic Priority: Efficiency and Agility
    • Efficiency and Agility Program: Core Transformation
    • Efficiency and Agility Program: Process Optimization
    • Efficiency and Agility Program: Rightsourcing
  • Strategic Priority: External Ecosystems
    • External Ecosystems Program: Connectivity Infrastructure
    • External Ecosystems Program: API and Data Monetization
    • External Ecosystems Program: Business and Operating Model Transformation

Learn More

  • IDC Digital Transformation Spending Guide
  • Related Research
  • Synopsis
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