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Metrics for IT Transformation: How to Measure the Impact of the Worldwide CIO Agenda 2019 Predictions

Published by IDC Product code 754298
Published Content info 15 Pages
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Metrics for IT Transformation: How to Measure the Impact of the Worldwide CIO Agenda 2019 Predictions
Published: December 3, 2018 Content info: 15 Pages

This IDC Perspective describes salient metrics for IT transformation in relation to the predictions in IDC FutureScape: Worldwide CIO Agenda 2019 Predictions (IDC #US44390218, October 2018), IDC's predictions for CIOs' challenges over the next several years.These metrics underscore the importance of each prediction and provide CIOs with tangible measures of effectiveness in addressing each of them. For CIOs, metrics are a key means of measuring the performance and effectiveness of their IT organizations in support of organizational improvement. They also enable CIOs to assess the degree of achievement and the business outcomes related to their actions and initiatives. "As digital disruption and transformation continue to intensify the demands placed on IT organizations, CIOs are finding themselves in 'the race to reinvent IT,' but organizational change must focus on what really matters to the business - not just IT," says Marc Strohlein, adjunct research advisor with IDC's IT Executive Programs (IEP). "Digital transformation forces CIOs to rethink how they measure the performance of IT, moving from 'counting' metrics that measure IT efficiency and output to measures of business impact and value."

Table of Contents
Product Code: US44458418

Executive Snapshot

Situation Overview

  • CIO Agenda 2019 Predictions and Essential Metrics
    • Prediction 1: By 2021, Driven by LOB Needs, 70% of CIOs Will Deliver "Agile Connectivity" via APIs and Architectures That Interconnect Digital Solutions from Cloud Vendors, System Developers, Start-Ups, and Others
    • Prediction 2: Compelled to Curtail IT Spending, Improve Enterprise IT Agility, and Accelerate Innovation, 70% of CIOs Will Aggressively Apply Data and AI to IT Operations, Tools, and Processes by 2021
    • Prediction 3: By 2022, 65% of Enterprises Will Task CIOs to Transform and Modernize Governance Policies to Seize the Opportunities and Confront New Risks Posed by AI, ML, and Data Privacy and Ethics
    • Prediction 4: Through 2022, 75% of Successful Digital Strategies Will Be Built by a Transformed IT Organization, with Modernized and Rationalized Infrastructure, Applications, and Data Architectures
    • Prediction 5: By 2020, 80% of IT Executive Leadership Will Be Compensated Based on Business KPIs and Metrics That Measure IT's Effectiveness in Driving Business Performance and Growth, Not IT Operational Measures
    • Prediction 6: By 2020, 60% of CIOs Will Initiate a Digital Trust Framework That Goes Beyond Preventing Cyberattacks and Enables Organizations to Resiliently Rebound from Adverse Situations, Events, and Effects
    • Prediction 7: By 2022, 75% of CIOs Who Do Not Shift Their Organizations to Empowered IT Product Teams to Enable Digital Innovation, Disruption, and Scale Will Fail in Their Roles
    • Prediction 8: Through 2022, the Talent Pool for Emerging Technologies Will Be Inadequate to Fill at Least 30% of Global Demand and Effective Skills Development and Retention Will Become Differentiating Strategies
    • Prediction 9: By 2021, 65% of CIOs Will Expand Agile/DevOps Practices into the Wider Business to Achieve the Velocity Necessary for Innovation, Execution, and Change
    • Prediction 10: By 2023, 70% of CIOs Who Cannot Manage the IT Governance, Strategy, and Operations Divides Between LOB-Dominated Edge Computing, OT, and IT Will Fail Professionally

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