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Market Research Report

Worldwide and U.S. Logistics Business Process Outsourcing Services Forecast, 2019-2023

Published by IDC Product code 824939
Published Content info 10 Pages
Delivery time: 1-2 business days
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Worldwide and U.S. Logistics Business Process Outsourcing Services Forecast, 2019-2023
Published: April 16, 2019 Content info: 10 Pages

This IDC study is the first worldwide and U.S. logistics business process outsourcing (BPO) services forecast. This study also includes an analysis of key market and industry trends, market drivers and inhibitors, and essential guidance for logistics BPO service providers to compete effectively in the market."The logistics BPO market is small and still in its infancy, yet we see BPO providers coming to market with more end-to-end services to drive logistics efficiencies and effectiveness while delivering customer experience. This is being realized through centralized logistics control towers, more predictive and AI-enabled analytics, and reporting services, including compliance reporting. The market could see more traction moving forward, especially from an analytics perspective as it can truly be applied across the value chain, from demand forecasting for orders to inventory and warehouse optimization and route optimization. In addition, we'll see the amount of data being generated from sensors, social media, and mobiles continue to increase, creating a great need for analytics services," says Ali Close, research manager, Finance and Accounting, Supply Chain, and Analytics BPO Services.

Table of Contents
Product Code: US43250718

IDC Market Forecast Figure

Executive Summary

Advice for Technology Suppliers

Market Forecast

  • Worldwide Logistics BPO Services Spending Forecast by Region
  • U.S. Logistics BPO Services Spending Forecast

Market Context

  • Drivers and Inhibitors
    • Drivers
      • Supply Chain Complexity
      • Optimizing Financial Management
    • Inhibitors
      • Economic Factors
  • Significant Market Developments
    • Technology Investments
  • Changes from Prior Forecast

Market Definition

  • Business Process Outsourcing
  • Logistics Business Process Outsourcing
  • Logistics Service Provider Landscape


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