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IDC PlanScape: Customer Consent for Banking in Asia/Pacific

Published by IDC Product code 851715
Published Content info 12 Pages
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IDC PlanScape: Customer Consent for Banking in Asia/Pacific
Published: May 20, 2019 Content info: 12 Pages
Description

This IDC study explores customer consent implementation for Asia/Pacific banks to get brand preference and loyalty from their customers. Implementation spans planning, analyzing, designing, testing, deployment, and post implementation. However, the focus of this study is only from planning to designing without being specific to certain technology solution vendors. IDC recommends:IDC Principles for Customer Consent: Principles in designing customer consent blueprintIDC Development Method for Customer Consent: Sequencing stages and steps for running customer consent implementation"Customer consent is an opportunity for banks to interact with their customers, a step for banks toward the ultimate goal of a close and deep relationship with their customers," says Handojo Triyanto, Senior Research Manager with Asia/Pacific IDC Financial Insights.

Table of Contents
Product Code: AP44596619

IDC PlanScape Figure

Executive Summary

Why is customer consent for banking Important?

  • Customer Perspective
  • Competition Perspective
  • Regulation Perspective

What is customer consent for banking?

  • General Data Protection Regulation
  • Consent for Asia/Pacific Banking

Who are the Key Stakeholders?

How Can My Organization Take Advantage of customer consent for banking?

  • Principles for Designing Customer Consent
  • Development Method for Customer Consent Implementation

Advice for Technology Buyers

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