Worldwide System and Service Management Software Market Shares, 2021: Market Growth Accelerates

This IDC study provides a competitive analysis of the worldwide system and service management software market for calendar year 2021.According to Tim Grieser, research vice president, IDC's Enterprise System Management Software, "The worldwide system and service management software market achieved 14.2% growth in 2021 driven by the need to monitor, manage, and optimize end-to-end performance, availability, and service quality of systems and applications deployed on premises and in clouds as organizations increasingly adopt digital business initiatives requiring consumer-grade experience for customers, many of whom are working from home offices due to COVID-19 pandemic disruptions."