Cover Image
Market Research Report

IDC PlanScape: Digital Transformation for Omni-Experience Engagement in Insurance

Published by IDC Product code 917160
Published Content info 17 Pages
Delivery time: 1-2 business days
Price
Back to Top
IDC PlanScape: Digital Transformation for Omni-Experience Engagement in Insurance
Published: November 18, 2019 Content info: 17 Pages
Description

This IDC PlanScape lays out a basic framework for insurance organizations to create a strategy toward efficient and comprehensive omni-experience engagement in insurance."Insurance organizations must build a robust omni-experience engagement strategy and structured use-case-driven road map that help build loyalty and long-lasting relationships. Such a strategy places customers at the center of the evolving connected insurance ecosystem. It strives to deliver value-centric experiences (i.e., beyond a traditional product/services/engagement view) in partnership with diverse stakeholders, both traditional and nontraditional," said Sabitha Majukumar, senior research analyst, IDC Financial Insights.

Table of Contents
Product Code: US44961619

IDC PlanScape Figure

Executive Summary

Why is DX for Omni-Experience Engagement Important?

What is DX for Omni-Experience Engagement for Insurance?

  • Omni-Experience Engagement Use Case Detail

Who are the Key Stakeholders?

How can My Organization Take Advantage of DX for Omni-Experience Engagement?

Advice for Technology Buyers

Related Research

Back to Top