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Market Research Report

Intelligent Process Automation: The New Business Automation Toolkit

Published by IDC Product code 921006
Published Content info 11 Pages
Delivery time: 1-2 business days
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Intelligent Process Automation: The New Business Automation Toolkit
Published: January 6, 2020 Content info: 11 Pages
Description

This IDC Perspective explores the evolution of the Intelligent Process Automation (IPA) technology and services market. IPA is a strategic business imperative for enterprises to accelerate digital transformation by focusing on business process transformation and automation. IPA initiatives can drive radical improvements in business process efficiency, productivity, employee performance, and operational intelligence. This report analyzes this evolution and provides recommendations for technology buyers."Intelligent Process Automation is an emerging practice that has huge potential to support the digital transformation of European businesses, but it's a fast-moving area that needs to be explored with a strategic perspective," said Neil Ward-Dutton, VP of AI and Intelligent Automation Practices, IDC Europe.

Table of Contents
Product Code: EUR145762919

Executive Snapshot

Situation Overview

  • Digital Transformation and the New Automation Imperative
    • From Islands of Innovation Toward a DX Platform
    • Bridging "Old" and "New" Operating Models
    • Making Things Harder: A Large Skills Gap
  • How Business Automation Tools Are Changing
    • New-Ish Kids on the Block: RPA and AI
    • Stalwarts with New Attitude: Integration and Workflow Platforms
    • Partnerships Across Automation Technology Boundaries
  • Intelligent Process Automation: How It All Comes Together
    • Defining Intelligent Process Automation
  • IPA Technologies are Evolving in Different Ways
    • A Shift Toward Low-Code Approaches Across the IPA Landscape
    • Enterprise Concerns are on Some Vendors' Agendas, Too

Advice for the Technology Buyer

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  • Related Research
  • Synopsis
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