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Market Research Report

The Reality of Digital Transformation

Published by IDC Product code 931094
Published Content info 12 Pages
Delivery time: 1-2 business days
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The Reality of Digital Transformation
Published: March 30, 2020 Content info: 12 Pages

This IDC Perspective lays out advice and success factors to help organizations drive successful digital-enabled business transformation, based on recent IDC field research.Digital-enabled business transformation is happening, and organizations are getting results. But a large number of organizations feel that they could be doing better. This IDC Perspective presents advice and best practices aimed at helping organizations get the most from their digital-enabled transformation. This includes focusing strongly on people change and not just technology and process change; driving autonomy and empowerment across the organization; budgeting for change management; planning for the acquisition and management of entirely new skills; and treating the building and piloting of new technologies and work practices different from scaling them. "Digital technologies have the power to grow revenue, make organizations more efficient, and also make people's lives better and richer as employees and as customers and consumers," says Douglas Hayward, research director for Digital Strategy Consulting at IDC. "But most organizations could be doing better at implementing digital technologies. The good news is that best practices and success factors are known, and in fact, we describe the major ones in this document. It's up to organizations themselves to decide if they will implement them."

Table of Contents
Product Code: US44445419

Executive Snapshot

Situation Overview

  • Digital-Enabled Business Transformation Is Happening, and It's Producing Results…
  • …But Many Organizations Feel That They Could be Doing Better
  • Getting People on Board Is a Critical First Step
  • Transformation Is Cultural, Too - People Have to Become More Proactive and Customer Centric
  • Digital-Enabled Business Transformation Means "Democratization" of New Technology - And Trusting Your People at the Coalface
  • Prepare for Very Different Skill Sets in the Immediate Future - And for Different Ways of Managing Them
  • Scaling Is a Professional Job - And It's Very Different from Piloting
  • You Need to Communicate a Vision to Keep People on the Right Track

Advice for the Technology Buyer

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