Market Research Report
Eight Ways AI Adds Value to Business Automation
|Published by||IDC||Product code||932788|
|Published||Content info||10 Pages
Delivery time: 1-2 business days
|Eight Ways AI Adds Value to Business Automation|
|Published: April 17, 2020||Content info: 10 Pages||
This IDC Perspective explores the eight ways artificial intelligence (AI) and machine learning (ML) can add value to business automation programs, and highlights how different vendors are looking to realize their potential. AI is a hot topic, and every software vendor - it seems - has an AI story. The intelligent process automation (IPA) technology space is no different from the rest of the software industry - every vendor is working with AI (and ML in particular) in some way, and every vendor wants to shout about their capabilities. However, the IPA space is complicated, and vendors across the space have widely differing areas of focus and approach."Every intelligent process automation vendor is keen to say they're leveraging AI in their tools and platforms, but in reality, there are very different ways that vendors today are applying AI and ML technologies," said Neil Ward-Dutton, VP of AI and Intelligent Automation Practices, IDC Europe. "Different applications of AI and ML have very different implications for automation practices, with different benefits and challenges."