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IDC PlanScape: Artificial Intelligence Operations in IT

Published by IDC Product code 947164
Published Content info 10 Pages
Delivery time: 1-2 business days
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IDC PlanScape: Artificial Intelligence Operations in IT
Published: June 30, 2020 Content info: 10 Pages
Description

This IDC study provides the CIO and senior IT leaders with why and how AI technology in IT operations is selected and used to deliver maximum business value, ensuring AI investment decisions are measured against an expected return."The adoption of AIOps in IT is going to increase significantly as more tools include intelligence to help manage the complexities introduced by continuous change, digital transformation, virtual computing, distributed cloud services, and massively distributed application architectures," says David Williams, adjunct research advisor, IDC's IT Executive Programs (IEP). "Now is the time for to be prepared and make the changes necessary, to ensure when AIOps tools are introduced, the value promised is the value achieved."

Table of Contents
Product Code: US46596220

IDC PlanScape Figure

Executive Summary

Why Is Artificial Intelligence Operations in IT Important?

  • Dealing with AI Hype
  • Creating Greater Value from Intelligence Through Integration

What Is Artificial Intelligence Operations in IT?

  • Where Does AI Live in IT Operations?

Who Are the Key Stakeholders?

How Can My Organization Take Advantage of Artificial Intelligence Operations in IT?

Advice for Technology Leaders

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