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Market Research Report

COVID-19 Series: New Zealand Telecoms' Road to Recovery

Published by IDC Product code 948643
Published Content info 11 Pages
Delivery time: 1-2 business days
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COVID-19 Series: New Zealand Telecoms' Road to Recovery
Published: July 8, 2020 Content info: 11 Pages

This IDC Market Perspective highlights the impacts of the COVID-19 outbreak on telecom services and telecom network markets in New Zealand. We discuss the opportunities that COVID-19 brings to the telco landscape and provide guidance to the industry."The COVID-19 crisis has illustrated how organisations must accelerate their digital transformation plans, "says Senior Research Manager Monica Collier. "Enterprise organisations are thinking about connectivity resiliency and hybrid solutions for a mix of remote and in-office working. Small to medium businesses have a new sense of urgency for digital, particularly in ecommerce and shifting critical workloads offsite. Telcos, as existing trusted technology providers, have ample opportunity to partner with clients in these spaces and beyond," she adds.

Table of Contents
Product Code: AP46631220

Executive Snapshot

New Market Developments and Dynamics

  • Introduction
  • The Crisis Impacts
    • Broadband Usage Settling
    • Installs and Connection Demand
    • The Ups and Downs for Wireless Network Providers
    • Voice Calls Up across Networks
    • Demand for Enterprise Connectivity and Services
    • Content Demand Up Except Live Sports
  • Emerging Impacts in the Economic Slowdown
    • Service Affordability and Managing Hardship
    • Overexposure to Hard-Hit Sectors
    • Telco Spending, Specifically on 5G
    • Digital Inclusion
    • Misinformation
  • Telco Response: Short and Mid-Term Strategies
    • Immediate Cost Control Measures
    • Medium-Term Strategies
  • What's Changed? Accelerated Digital Adoption in a New Hybrid Physical-Digital World
    • The Pandemic Forced Digital Adoption
    • Accelerating DX Plans
    • Think Hybrid
    • Future of Work
  • The Pandemic Has Created New Opportunities
    • Enterprise Investment into Resiliency
    • Now's the Time for a Digital-First Approach to SMB
    • Demand for Digital Services
    • Consumer Focus on Retention and Inclusion

Future Outlook

Advice for the Services Provider & Network Provider

Learn More

  • Related Research
  • Synopsis
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