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Market Research Report

Japan Unified Communications and Collaboration Workspace Market Shares, 2019: Best-of-Breed Cloud Service Vendors Surge Ahead

Published by IDC Product code 990102
Published Content info 20 Pages
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Japan Unified Communications and Collaboration Workspace Market Shares, 2019: Best-of-Breed Cloud Service Vendors Surge Ahead
Published: February 19, 2021 Content info: 20 Pages
Description

This IDC study provides an analysis of the Japan unified communications and collaboration workspace market share based on vendor revenue performance in 2019. IDC classifies the market into four major solution segments - the IP telephony market, the IP conference system market, the IPCC system market, and the collaborative workspace market - to analyze and forecast the market. In 2019, the bipolarization in the Japan unified communications and collaboration workspace market accelerated with best-of-breed specialized cloud service vendors performing favorably, while vendors focused on hardware registering sluggish returns. "For future growth, IT suppliers entering the Japan unified communications and collaboration workspace market must provide collaborative workspaces centered on workstyle transformation for small and medium-sized enterprises whose telework is lagging, provide digital assistance using artificial intelligence and robotic process automation, and enhance their examination of strategies to provide the best-of-breed service," says Takashi Manabe, IDC Japan Group Director.

Table of Contents
Product Code: JPE45145620

IDC Market Share Figure

Executive Summary

Advice for Technology Suppliers

Market Share

  • Japan Unified Communications and Collaboration Workspace Market Share
    • Shares by Solution Segment
    • Shares by Vendor
    • Japan UC&C Workspace Market Vendor Share by Solution Segment
      • IP Telephony Market
      • IP Conferencing System Market
      • IP Contact Center System Market
      • Collaborative Workspace Market

who shaped the year

  • Slack
  • Box
  • Zoom

Market Context

  • Significant Market Developments
    • Changes in the Japan IT Market Investment due to the COVID-19 Pandemic
    • Voice Review and Expanded Use
    • Automation Using AI and Changes in Workstyle

Methodology

Market Definition

  • Definition of Japan Unified Communications and Collaboration Workspace Market
    • Changes to the 2020 Japan Unified Communications Market Definition
  • Japan Unified Communications and Collaboration Workspace Market Classification

Related Research

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