Cover ImageSALE
Market Research Report

Global Unified Communication as a Service Market 2017-2021

Published by TechNavio (Infiniti Research Ltd.) Product code 273266
Published Content info 70 Pages
Immediate Delivery Available
Price
Back to Top
Global Unified Communication as a Service Market 2017-2021
Published: February 24, 2017 Content info: 70 Pages
Description

About Unified Communication

UCaaS is a cloud-based deployment model of unified communications (UC) technology such as enterprise audio and video conferencing, hosted VoIP, and cloud private branch exchange (PBX). UCaaS is implemented in enterprises to communicate and collaborate globally in a cloud-based ICT ecosystem.

Technavio's analysts forecast the global unified communication as a service market to grow at a CAGR of 25.32% during the period 2017-2021.

Covered in this report

The report covers the present scenario and the growth prospects of the global unified communication as a service market for 2017-2021. To calculate the market size, the report presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources.

The market is divided into the following segments based on geography:

  • Americas
  • APAC
  • EMEA

Technavio's report, Global Unified Communication as a Service Market 2017-2021, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects over the coming years. The report also includes a discussion of the key vendors operating in this market.

Key vendors

  • 8x8
  • AT&T
  • Google
  • Microsoft
  • Verizon Enterprise Solutions

Other Prominent Vendors

  • Avaya
  • BT
  • Cisco Systems
  • Fuze
  • West Unified Communications Services
  • Mitel
  • PanTerra Networks
  • Polycom
  • RingCentral
  • ShoreTel
  • Star2Star
  • Tata Communications
  • Telefonica
  • Telstra
  • Vonage

Market driver

  • Increased requirement to comply with regulatory and compliance norms.
  • For a full, detailed list, view our report

Market challenge

  • System integration and interoperability issues.
  • For a full, detailed list, view our report

Market trend

  • Growing momentum of cloud brokerage services.
  • For a full, detailed list, view our report

Key questions answered in this report

  • What will the market size be in 2021 and what will the growth rate be?
  • What are the key market trends?
  • What is driving this market?
  • What are the challenges to market growth?
  • Who are the key vendors in this market space?
  • What are the market opportunities and threats faced by the key vendors?
  • What are the strengths and weaknesses of the key vendors?

You can request one free hour of our analyst's time when you purchase this market report. Details are provided within the report.

Table of Contents
Product Code: IRTNTR12079

Table of Contents

PART 01: Executive summary

PART 02: Scope of the report

PART 03: Research Methodology

PART 04: Introduction

Key market highlights

PART 05: Market landscape

Market overview

PART 06: Market segmentation by application

  • Global UCaaS market by application
  • Enterprise collaboration
  • Enterprise telephony
  • Contact center

PART 07: Market segmentation by end-user

  • Global UCaaS market by end-user
  • ICT
  • BFSI
  • Healthcare
  • Retail
  • Manufacturing

PART 08: Geographical segmentation

  • Global UCaaS market by geography
  • Americas
  • EMEA
  • APAC

PART 09: Decision framework

PART 10: Drivers and challenges

Market drivers

  • Impact of drivers on key customer segments

Market challenges

  • Impact of challenges on key customer segments

PART 11: Market trends

  • Increased adoption of BYOD and mobility
  • Hybrid UCaaS gaining more traction
  • Growing momentum of cloud brokerage services
  • Emergence of WebRTC
  • Rising popularity of OTT applications

PART 12: Five forces analysis

PART 13: Vendor landscape

  • Competitive Scenario

PART 14: Key vendor profile

  • 8x8
  • AT&T
  • Google
  • Microsoft
  • Verizon Enterprise Solutions
  • Other prominent vendors

PART 15: Appendix

  • List of abbreviations

List of Exhibits:

  • Exhibit 01: Traditional on-premises versus cloud-based UC systems
  • Exhibit 02: Integration of communication
  • Exhibit 03: Characteristics of UC
  • Exhibit 04: Characteristics and descriptions of UC
  • Exhibit 05: Global UCaaS market 2016-2021 ($ billions)
  • Exhibit 06: UCaaS contract analysis
  • Exhibit 07: Global UCaaS market: Segmentation by application 2016 (% share)
  • Exhibit 08: Global UCaaS market: Segmentation by enterprise collaboration 2016-2021 ($ billions)
  • Exhibit 09: Global UCaaS market: Segmentation by enterprise telephony 2016-2021 ($ billions)
  • Exhibit 10: Global UCaaS market: Segmentation by contact center 2016-2021 ($ billions)
  • Exhibit 11: Global UCaaS market segmentation by end-user 2016 (% share)
  • Exhibit 12: Global UCaaS market in ICT sector 2016-2021 ($ billions)
  • Exhibit 13: Global UCaaS market in BFSI sector 2016-2021 ($ billions)
  • Exhibit 14: Global UCaaS market in BFSI sector 2016-2021 ($ billions)
  • Exhibit 15: Global UCaaS market in retail sector 2016-2021 ($ billions)
  • Exhibit 16: Global UCaaS market in manufacturing sector 2016-2021 ($ billions)
  • Exhibit 17: Global UCaaS market segmentation by geography 2016
  • Exhibit 18: UCaaS market in the Americas 2016-2021 ($ billions)
  • Exhibit 19: UCaaS market in EMEA 2016-2021 ($ billions)
  • Exhibit 20: UCaaS market in APAC 2016-2021 ($ billions)
  • Exhibit 21: Impact of drivers
  • Exhibit 22: Impact of challenges
  • Exhibit 23: Hybrid cloud integration model
  • Exhibit 24: Cloud service brokerage model
  • Exhibit 25: Five forces analysis
  • Exhibit 26: Competitive factors for long-term sustainable growth
  • Exhibit 27:x8: Recent developments
  • Exhibit 28: AT&T: Recent developments
  • Exhibit 29: Google: Recent development
  • Exhibit 30: Microsoft: Recent developments
  • Exhibit 31: Verizon Enterprise Solutions: Recent developments
Back to Top