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Market Research Report

Global IT Management as a Service (ITMaaS) Market 2014-2018

Published by TechNavio (Infiniti Research Ltd.) Product code 278969
Published Content info 72 Pages
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Global IT Management as a Service (ITMaaS) Market 2014-2018
Published: September 24, 2014 Content info: 72 Pages
Description

About IT Management as a Service

IT Management as a Service (ITMaaS) is a cloud-based IT service management tool and solution that provides service desk management, incident management, change and configuration management, and problem management. The ITMaaS market has undergone a transformation in the last couple of years. IT Management solutions have become increasingly sophisticated in their approach. Customer expectation has grown complex and can no longer be fulfilled by the traditional IT management practices. Resolving issues is no longer sufficient today and IT management tools must ensure that they can provide improved customer experience at a reduced cost.

TechNavio's analysts forecast the Global ITMaaS market to grow at a CAGR of 43.67 percent over the period 2013-2018.

Covered in this Report

The Global ITMaaS market can be segmented into three on the basis of its application: Systems and Network Monitoring and Management, Problem Management and Resource Utilization, and Capacity Planning and Billing. The report also discusses in detail the market segmentation based on end-users, the market landscape, and its growth prospects in the coming years.

TechNavio's report, Global IT Management as a Service (ITMaaS) Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers in detail the key leading vendors in the market and a quick understanding of other prominent vendors operating in this market. It also gives an understanding of the ITMaaS markets' contribution to the Public Cloud Services market as a whole.

Key Regions

  • Americas
  • APAC
  • EMEA

Key Vendors

  • BMC Software
  • CA Technologies
  • HP
  • ServiceNow

Other Prominent Vendors

  • Absolute Software
  • Cherwell Software
  • EMC
  • Epicor Software
  • FrontRange Solutions
  • Fujitsu
  • Hornbill
  • IBM
  • Microsoft
  • Serena Software
  • Sunrise Software
  • SunView Software
  • SysAid Technologies
  • Zoho

Market Driver

  • Need to Drive IT Costs Down while Gaining Flexibility

For a full, detailed list, view our report

Market Challenge

  • Lack of Transparency in SLAs

For a full, detailed list, view our report

Market Trend

  • Increased Popularity of IT Management among SMEs

For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors
Table of Contents
Product Code: IRTNTR4232

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Public Cloud Services Ecosystem

  • 06.1. ITMaaS as a Segment of Public Cloud Services

07. Market Landscape

  • 07.1. Market Overview
  • 07.2. Market Size and Forecast
  • 07.3. Five Forces Analysis

08. Market Segmentation by Application

09. Market Segmentation by End-users

10. Geographical Segmentation

11. Key Leading Countries

  • 11.1. US
  • 11.2. France
  • 11.3. UK

12. Buying Criteria

13. Market Growth Drivers

14. Drivers and their Impact

15. Market Challenges

16. Impact of Drivers and Challenges

17. Market Trends

18. Trends and their Impact

19. Vendor Landscape

  • 19.1. Competitive Scenario
  • 19.2. Market Share Analysis 2013
  • 19.3. Other Prominent Vendors
    • 19.3.1. Cherwell Software
    • 19.3.2. EMC Infra
    • 19.3.3. Epicor
    • 19.3.4. FrontRange
    • 19.3.5. SunView
    • 19.3.6. SysAid Technologies Ltd.

20. Key Vendor Analysis

  • 20.1. BMC Software
    • 20.1.1. Key Facts
    • 20.1.2. Business Overview
    • 20.1.3. Business Segmentation by Revenue 2013
    • 20.1.4. Business Segmentation by Revenue 2012 and 2013
    • 20.1.5. Geographical Segmentation by Revenue 2013
    • 20.1.6. Business Strategy
    • 20.1.7. Recent Developments
    • 20.1.8. SWOT Analysis
  • 20.2. CA Technologies
    • 20.2.1. Key Facts
    • 20.2.2. Business Overview
    • 20.2.3. Business Segmentation by Revenue 2013
    • 20.2.4. Business Segmentation by Revenue 2012 and 2013
    • 20.2.5. Geographical Segmentation by Revenue 2013
    • 20.2.6. Business Strategy
    • 20.2.7. Recent Developments
    • 20.2.8. SWOT Analysis
  • 20.3. Hewlett-Packard
    • 20.3.1. Key Facts
    • 20.3.2. Business Overview
    • 20.3.3. Business Segmentation by Revenue 2013
    • 20.3.4. Business Segmentation by Revenue 2012 and 2013
    • 20.3.5. Geographical Segmentation by Revenue 2013
    • 20.3.6. Business Strategy
    • 20.3.7. Recent Developments
    • 20.3.8. SWOT Analysis
  • 20.4. ServiceNow
    • 20.4.1. Key Facts
    • 20.4.2. Business Overview
    • 20.4.3. Business Segmentation by Revenue 2013
    • 20.4.4. Products Segmentation by Revenue 2012 and 2013
    • 20.4.5. Geographical Segmentation by Revenue 2013
    • 20.4.6. Recent Developments
    • 20.4.7. SWOT Analysis

21. Other Reports in this Series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Public Cloud Computing
  • Exhibit 3: ITMaaS as a Segment of Global Public Cloud Services Market 2013
  • Exhibit 4: Global ITMaaS Market Overview
  • Exhibit 5: Global ITMaaS Market 2014-2018 (US$ million)
  • Exhibit 6: Global ITMaaS Market Segmentation by Application
  • Exhibit 7: Global ITMaaS Market Segmentation by End-users, 2013
  • Exhibit 8: Global ITMaaS Market by Geographical Segmentation 2013
  • Exhibit 9: Global ITMaaS Market Segmentation by Vendors 2013
  • Exhibit 10: CA Technologies: Business Segmentation by Revenue 2013
  • Exhibit 11: CA Technologies: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 12: CA Technologies: Geographical Segmentation by Revenue 2013
  • Exhibit 13: Hewlett-Packard: Business Segmentation by Revenue 2013
  • Exhibit 14: Hewlett-Packard: Business Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 15: Hewlett-Packard: Geographical Segmentation by Revenue 2013
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