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Market Research Report

Global Insurance Business Process Outsourcing (BPO) Market 2014-2018

Published by TechNavio (Infiniti Research Ltd.) Product code 312459
Published Content info 79 Pages
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Global Insurance Business Process Outsourcing (BPO) Market 2014-2018
Published: September 10, 2014 Content info: 79 Pages
Description

About Insurance BPO

Insurance BPO is a sub-segment of the Banking, Financial Services, and Insurance (BFSI) BPO segment. BPO service providers support some of the leading financial institutions and custodians in the world. The value chain of the Insurance industry comprises of product development, marketing, administration, asset management, and claims management. Insurance BPO is a segment of outsourcing, which consists of subcontracting the business processes of an organization to a third-party vendor that has expertise in the insurance domain. It can be defined as delegating one or more business activities to external companies (vendors), which, in turn, administer and manage the selected activity, based on defined and measurable performance criteria. It helps clients increase operational efficiency, concentrate on their core competencies, reduce time-to-market, obtain access to fresh talent and experience along with latest technologies, and build an organization with an economical cost structure.

TechNavio's analysts forecast the Global Insurance BPO market to grow at a CAGR of 5.19 percent over the period 2013-2018.

Covered in this Report

The Global Insurance BPO market can be segmented on the basis of BPO services into the following: Property and Casualty and Life and Pension. The report also discusses in detail the market spending across these two segments and key geographical regions in the market.

TechNavio's report, the Global Insurance BPO Market 2014-2018, has been prepared based on an in-depth market analysis with inputs from industry experts. The report also covers the Global Insurance BPO market landscape and its growth prospects in the coming years and also includes a discussion of the key vendors operating in this market.

Key Regions

  • Americas
  • APAC
  • EMEA

Key Vendors

  • EXL Services Holdings
  • Genpact
  • TCS
  • WNS Holdings

Other Prominent Vendors

  • Accenture
  • Capita
  • Cognizant
  • Computer Sciences
  • Dell
  • HCL
  • iGate
  • Infosys
  • MphasiS
  • Serco Group
  • Sutherland Global Services
  • Syntel
  • Tech Mahindra
  • Wipro
  • Xchanging
  • Xerox

Market Driver

  • Cost Effective Operations

For a full, detailed list, view our report

Market Challenge

  • Data Security

For a full, detailed list, view our report

Market Trend

  • Outsourcing of Complex Processes

For a full, detailed list, view our report

Key Questions Answered in this Report

  • What will the market size be in 2018 and what will the growth rate be
  • What are the key market trends
  • What is driving this market
  • What are the challenges to market growth
  • Who are the key vendors in this market space
  • What are the market opportunities and threats faced by the key vendors
  • What are the strengths and weaknesses of the key vendors
Table of Contents
Product Code: IRTNTR4095

Table of Contents

01. Executive Summary

02. List of Abbreviations

03. Scope of the Report

  • 03.1. Market Overview
  • 03.2. Product Offerings

04. Market Research Methodology

  • 04.1. Market Research Process
  • 04.2. Research Methodology

05. Introduction

06. Market Landscape

  • 06.1. Market Overview
  • 06.2. Market Size and Forecast
  • 06.3. Five Forces Analysis

07. Market Segmentation by Service

  • 07.1. Global Insurance BPO Market by Service 2013-2018
  • 07.2. Global Insurance BPO Market by Property and Casualty Service
    • 07.2.1. Market Size and Forecast
  • 07.3. Global Insurance BPO Market by Life and Pension Service
    • 07.3.1. Market Size and Forecast

08. Geographical Segmentation

  • 08.1. Global Insurance BPO Market by Geographical Segmentation
  • 08.2. Insurance BPO Market in the EMEA Region
    • 08.2.1. Market Size and Forecast
  • 08.3. Insurance BPO Market in the Americas Region
    • 08.3.1. Market Size and Forecast
  • 08.4. Insurance BPO Market in the APAC
    • 08.4.1. Market Size and Forecast

09. Key Leading Countries

  • 09.1. US
  • 09.2. UK

10. Buying Criteria

11. Market Growth Drivers

12. Drivers and their Impact

13. Market Challenges

14. Impact of Drivers and Challenges

15. Market Trends

16. Trends and their Impact

17. Vendor Landscape

  • 17.1. Competitive Scenario
  • 17.2. Market Share Analysis 2013
  • 17.3. Other Prominent Vendors
    • 17.3.1. Accenture
    • 17.3.2. CSC
    • 17.3.3. Cognizant
    • 17.3.4. HCL
    • 17.3.5. Infosys
    • 17.3.6. Syntel
    • 17.3.7. Wipro
    • 17.3.8. Xerox

18. Key Vendor Analysis

  • 18.1. EXL
    • 18.1.1. Key Facts
    • 18.1.2. Business Overview
    • 18.1.3. Business Segmentation by Revenue 2013
    • 18.1.4. Business Segmentation by Revenue 2013 and 2012
    • 18.1.5. Geographical Segmentation by Revenue 2013
    • 18.1.6. Business Strategy
    • 18.1.7. Recent Developments
    • 18.1.8. SWOT Analysis
  • 18.2. Genpact
    • 18.2.1. Key Facts
    • 18.2.2. Business Overview
    • 18.2.3. Services Segmentation by Revenue 2013
    • 18.2.4. Services Segmentation by Revenue 2012 and 2013
    • 18.2.5. Geographical Segmentation by Revenue 2013
    • 18.2.6. Business Strategy
    • 18.2.7. Recent Developments
    • 18.2.8. SWOT Analysis
  • 18.3. TCS
    • 18.3.1. Key Facts
    • 18.3.2. Business Overview
    • 18.3.3. Business Segmentation by Revenue 2013
    • 18.3.4. Business Segmentation by Revenue 2012 and 2013
    • 18.3.5. Geographical Segmentation by Revenue 2013
    • 18.3.6. Business Strategy
    • 18.3.7. Recent Developments
    • 18.3.8. SWOT Analysis
  • 18.4. WNS
    • 18.4.1. Key Facts
    • 18.4.2. Business Overview
    • 18.4.3. Business Segmentation by Revenue 2014
    • 18.4.4. Business Segmentation by Revenue 2014 and 2013
    • 18.4.5. Geographical Segmentation by Revenue 2014
    • 18.4.6. Business Strategy
    • 18.4.7. Recent Developments
    • 18.4.8. SWOT Analysis

19. Other Reports in this Series

List of Exhibits:

  • Exhibit 1: Market Research Methodology
  • Exhibit 2: Global Insurance BPO Market Overview
  • Exhibit 3: Global Insurance BPO Market, 2013-2018 (US$ billion)
  • Exhibit 4: Global Insurance BPO Market Segmentation by Service, 2013
  • Exhibit 5: Global Insurance BPO Market Segmentation by Service, 2013 and 2018
  • Exhibit 6: Global Insurance BPO Market by Property and Casualty Service, 2013-2018 (US$ billion)
  • Exhibit 7: Global Insurance BPO Market by Life and Pension Service, 2013-2018 (US$ billion)
  • Exhibit 8: Global Insurance BPO Market Segmentation by Region, 2013
  • Exhibit 9: Global Insurance BPO Market Segmentation by Region, 2013 and 2018
  • Exhibit 10: Insurance BPO Market in the EMEA Region, 2013-2018 (US$ billion)
  • Exhibit 11: Insurance BPO Market in the Americas Region, 2013-2018 (US$ billion)
  • Exhibit 12: Insurance BPO Market in the APAC Region, 2013-2018 (US$ billion)
  • Exhibit 13: Global Insurance BPO Market Segmentation by Vendors, 2013
  • Exhibit 14: Business Segmentation of Accenture
  • Exhibit 15: Business Segmentation of CSC
  • Exhibit 16: Business Segmentation of Cognizant
  • Exhibit 17: Business Segmentation of HCL
  • Exhibit 18: Business Segmentation of Infosys
  • Exhibit 19: Business Segmentation of Syntel
  • Exhibit 20: Business Segmentation of Wipro
  • Exhibit 21: Business Segmentation of Xerox
  • Exhibit 22: Company Name: Business Segmentation by Revenue 2013
  • Exhibit 23: Company Name: Business Segmentation by Revenue 2013 and 2012 (US$ million)
  • Exhibit 24: Company Name: Geographical Segmentation by Revenue 2013
  • Exhibit 25: Genpact: Services Segmentation by Revenue 2013
  • Exhibit 26: Genpact: Services Segmentation by Revenue 2012 and 2013 (US$ million)
  • Exhibit 27: Genpact: Geographical Segmentation by Revenue 2013
  • Exhibit 28: Global Insurance BPO Market: Business Segmentation by Revenue 2013
  • Exhibit 29: Global Insurance BPO Market: Business Segmentation by Revenue 2012 and 2013 (US$ billion)
  • Exhibit 30: Global Insurance BPO Market: Geographical Segmentation by Revenue 2013
  • Exhibit 31: Company Name: Business Segmentation by Revenue 2014
  • Exhibit 32: Company Name: Business Segmentation by Revenue 2014 and 2013
  • Exhibit 33: Company Name: Geographical Segmentation by Revenue 2014
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