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PUBLISHER: TechNavio | PRODUCT CODE: 1310468

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PUBLISHER: TechNavio | PRODUCT CODE: 1310468

Global Voice and Speech Analytics Market 2023-2027

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PAGES: 157 Pages
DELIVERY TIME: 1-2 business days
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The voice and speech analytics market is forecasted to grow by USD 2565.07 mn during 2022-2027, accelerating at a CAGR of 16.35% during the forecast period. The report on the voice and speech analytics market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering around 25 vendors.

The report offers an up-to-date analysis regarding the current market scenario, the latest trends and drivers, and the overall market environment. The market is driven by growth in emotion analytics, demand from the growing business process outsourcing (BPO) sector, and the adoption of speech analytics for financial trading.

Technavio's voice and speech analytics market is segmented as below:

By End-user

  • Large enterprise
  • Small
  • medium enterprise

By Component

  • Solution
  • Services

By Geographical Landscape

  • North America
  • Europe
  • APAC
  • South America
  • Middle East and Africa

This study identifies the growing use of ai integrated with voice and speech analytics as one of the prime reasons driving the voice and speech analytics market growth during the next few years. Also, the proliferation of predictive analytics in voice and speech analytics and increasing demand for monitoring employee emotions will lead to sizable demand in the market.

The report on the voice and speech analytics market covers the following areas:

  • Voice and speech analytics market sizing
  • Voice and speech analytics market forecast
  • Voice and speech analytics market industry analysis

The robust vendor analysis is designed to help clients improve their market position, and in line with this, this report provides a detailed analysis of several leading voice and speech analytics market vendors that include Avaya Inc., Calabrio Inc., CallMiner Inc., Castel Communications LLC, Dialpad Inc., Enghouse Systems Ltd., Invoca Inc., Liveperson Inc., Marchex Inc, NICE Ltd., Qualtrics LLC, Sabio Ltd. Co., Talkdesk Inc., ThoughtSpot Inc., Uniphore Technologies Inc., Verint Systems Inc., Voci Technologies Inc., VoiceSense Ltd, audEERING GmbH, and Genesys Telecommunications Laboratories Inc.. Also, the voice and speech analytics market analysis report includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and leverage all forthcoming growth opportunities.

The study was conducted using an objective combination of primary and secondary information including inputs from key participants in the industry. The report contains a comprehensive market and vendor landscape in addition to an analysis of the key vendors.

The publisher presents a detailed picture of the market by way of study, synthesis, and summation of data from multiple sources through an analysis of key parameters such as profit, pricing, competition, and promotions. It presents various market facets by identifying the key industry influencers. The data presented is comprehensive, reliable, and a result of extensive research - both primary and secondary. The market research reports provide a complete competitive landscape and an in-depth vendor selection methodology and analysis using qualitative and quantitative research to forecast accurate market growth.

Product Code: IRTNTR71921

Table of Contents

1 Executive Summary

  • 1.1 Market overview
  • Exhibit 01: Executive Summary - Chart on Market Overview
  • Exhibit 02: Executive Summary - Data Table on Market Overview
  • Exhibit 03: Executive Summary - Chart on Global Market Characteristics
  • Exhibit 04: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibit 05: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibit 06: Executive Summary - Chart on Market Segmentation by Component
  • Exhibit 07: Executive Summary - Chart on Incremental Growth
  • Exhibit 08: Executive Summary - Data Table on Incremental Growth
  • Exhibit 09: Executive Summary - Chart on Vendor Market Positioning

2 Market Landscape

  • 2.1 Market ecosystem
  • Exhibit 10: Parent market
  • Exhibit 11: Market Characteristics

3 Market Sizing

  • 3.1 Market definition
  • Exhibit 12: Offerings of vendors included in the market definition
  • 3.2 Market segment analysis
  • Exhibit 13: Market segments
  • 3.3 Market size 2022
  • 3.4 Market outlook: Forecast for 2022-2027
  • Exhibit 14: Chart on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibit 15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibit 16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
  • Exhibit 17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)

4 Historic Market Size

  • 4.1 Global voice and speech analytics market 2017 - 2021
  • Exhibit 18: Historic Market Size - Data Table on global voice and speech analytics market 2017 - 2021 ($ million)
  • 4.2 End-user Segment Analysis 2017 - 2021
  • Exhibit 19: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
  • 4.3 Component Segment Analysis 2017 - 2021
  • Exhibit 20: Historic Market Size - Component Segment 2017 - 2021 ($ million)
  • 4.4 Geography Segment Analysis 2017 - 2021
  • Exhibit 21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
  • 4.5 Country Segment Analysis 2017 - 2021
  • Exhibit 22: Historic Market Size - Country Segment 2017 - 2021 ($ million)

5 Five Forces Analysis

  • 5.1 Five forces summary
  • Exhibit 23: Five forces analysis - Comparison between 2022 and 2027
  • 5.2 Bargaining power of buyers
  • Exhibit 24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
  • 5.3 Bargaining power of suppliers
  • Exhibit 25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
  • 5.4 Threat of new entrants
  • Exhibit 26: Threat of new entrants - Impact of key factors in 2022 and 2027
  • 5.5 Threat of substitutes
  • Exhibit 27: Threat of substitutes - Impact of key factors in 2022 and 2027
  • 5.6 Threat of rivalry
  • Exhibit 28: Threat of rivalry - Impact of key factors in 2022 and 2027
  • 5.7 Market condition
  • Exhibit 29: Chart on Market condition - Five forces 2022 and 2027

6 Market Segmentation by End-user

  • 6.1 Market segments
  • Exhibit 30: Chart on End-user - Market share 2022-2027 (%)
  • Exhibit 31: Data Table on End-user - Market share 2022-2027 (%)
  • 6.2 Comparison by End-user
  • Exhibit 32: Chart on Comparison by End-user
  • Exhibit 33: Data Table on Comparison by End-user
  • 6.3 Large enterprise - Market size and forecast 2022-2027
  • Exhibit 34: Chart on Large enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibit 35: Data Table on Large enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibit 36: Chart on Large enterprise - Year-over-year growth 2022-2027 (%)
  • Exhibit 37: Data Table on Large enterprise - Year-over-year growth 2022-2027 (%)
  • 6.4 Small and medium enterprise - Market size and forecast 2022-2027
  • Exhibit 38: Chart on Small and medium enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibit 39: Data Table on Small and medium enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibit 40: Chart on Small and medium enterprise - Year-over-year growth 2022-2027 (%)
  • Exhibit 41: Data Table on Small and medium enterprise - Year-over-year growth 2022-2027 (%)
  • 6.5 Market opportunity by End-user
  • Exhibit 42: Market opportunity by End-user ($ million)
  • Exhibit 43: Data Table on Market opportunity by End-user ($ million)

7 Market Segmentation by Component

  • 7.1 Market segments
  • Exhibit 44: Chart on Component - Market share 2022-2027 (%)
  • Exhibit 45: Data Table on Component - Market share 2022-2027 (%)
  • 7.2 Comparison by Component
  • Exhibit 46: Chart on Comparison by Component
  • Exhibit 47: Data Table on Comparison by Component
  • 7.3 Solution - Market size and forecast 2022-2027
  • Exhibit 48: Chart on Solution - Market size and forecast 2022-2027 ($ million)
  • Exhibit 49: Data Table on Solution - Market size and forecast 2022-2027 ($ million)
  • Exhibit 50: Chart on Solution - Year-over-year growth 2022-2027 (%)
  • Exhibit 51: Data Table on Solution - Year-over-year growth 2022-2027 (%)
  • 7.4 Services - Market size and forecast 2022-2027
  • Exhibit 52: Chart on Services - Market size and forecast 2022-2027 ($ million)
  • Exhibit 53: Data Table on Services - Market size and forecast 2022-2027 ($ million)
  • Exhibit 54: Chart on Services - Year-over-year growth 2022-2027 (%)
  • Exhibit 55: Data Table on Services - Year-over-year growth 2022-2027 (%)
  • 7.5 Market opportunity by Component
  • Exhibit 56: Market opportunity by Component ($ million)
  • Exhibit 57: Data Table on Market opportunity by Component ($ million)

8 Customer Landscape

  • 8.1 Customer landscape overview
  • Exhibit 58: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

9 Geographic Landscape

  • 9.1 Geographic segmentation
  • Exhibit 59: Chart on Market share By Geographical Landscape 2022-2027 (%)
  • Exhibit 60: Data Table on Market share By Geographical Landscape 2022-2027 (%)
  • 9.2 Geographic comparison
  • Exhibit 61: Chart on Geographic comparison
  • Exhibit 62: Data Table on Geographic comparison
  • 9.3 North America - Market size and forecast 2022-2027
  • Exhibit 63: Chart on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 64: Data Table on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 65: Chart on North America - Year-over-year growth 2022-2027 (%)
  • Exhibit 66: Data Table on North America - Year-over-year growth 2022-2027 (%)
  • 9.4 Europe - Market size and forecast 2022-2027
  • Exhibit 67: Chart on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibit 68: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibit 69: Chart on Europe - Year-over-year growth 2022-2027 (%)
  • Exhibit 70: Data Table on Europe - Year-over-year growth 2022-2027 (%)
  • 9.5 APAC - Market size and forecast 2022-2027
  • Exhibit 71: Chart on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibit 72: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibit 73: Chart on APAC - Year-over-year growth 2022-2027 (%)
  • Exhibit 74: Data Table on APAC - Year-over-year growth 2022-2027 (%)
  • 9.6 South America - Market size and forecast 2022-2027
  • Exhibit 75: Chart on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 76: Data Table on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibit 77: Chart on South America - Year-over-year growth 2022-2027 (%)
  • Exhibit 78: Data Table on South America - Year-over-year growth 2022-2027 (%)
  • 9.7 Middle East and Africa - Market size and forecast 2022-2027
  • Exhibit 79: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibit 80: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibit 81: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • Exhibit 82: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • 9.8 US - Market size and forecast 2022-2027
  • Exhibit 83: Chart on US - Market size and forecast 2022-2027 ($ million)
  • Exhibit 84: Data Table on US - Market size and forecast 2022-2027 ($ million)
  • Exhibit 85: Chart on US - Year-over-year growth 2022-2027 (%)
  • Exhibit 86: Data Table on US - Year-over-year growth 2022-2027 (%)
  • 9.9 UK - Market size and forecast 2022-2027
  • Exhibit 87: Chart on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibit 88: Data Table on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibit 89: Chart on UK - Year-over-year growth 2022-2027 (%)
  • Exhibit 90: Data Table on UK - Year-over-year growth 2022-2027 (%)
  • 9.10 Germany - Market size and forecast 2022-2027
  • Exhibit 91: Chart on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibit 92: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibit 93: Chart on Germany - Year-over-year growth 2022-2027 (%)
  • Exhibit 94: Data Table on Germany - Year-over-year growth 2022-2027 (%)
  • 9.11 China - Market size and forecast 2022-2027
  • Exhibit 95: Chart on China - Market size and forecast 2022-2027 ($ million)
  • Exhibit 96: Data Table on China - Market size and forecast 2022-2027 ($ million)
  • Exhibit 97: Chart on China - Year-over-year growth 2022-2027 (%)
  • Exhibit 98: Data Table on China - Year-over-year growth 2022-2027 (%)
  • 9.12 India - Market size and forecast 2022-2027
  • Exhibit 99: Chart on India - Market size and forecast 2022-2027 ($ million)
  • Exhibit 100: Data Table on India - Market size and forecast 2022-2027 ($ million)
  • Exhibit 101: Chart on India - Year-over-year growth 2022-2027 (%)
  • Exhibit 102: Data Table on India - Year-over-year growth 2022-2027 (%)
  • 9.13 Market opportunity By Geographical Landscape
  • Exhibit 103: Market opportunity By Geographical Landscape ($ million)
  • Exhibit 104: Data Tables on Market opportunity By Geographical Landscape ($ million)

10 Drivers, Challenges, and Trends

  • 10.1 Market drivers
  • 10.2 Market challenges
  • 10.3 Impact of drivers and challenges
  • Exhibit 105: Impact of drivers and challenges in 2022 and 2027
  • 10.4 Market trends

11 Vendor Landscape

  • 11.1 Overview
  • 11.2 Vendor landscape
  • Exhibit 106: Overview on Criticality of inputs and Factors of differentiation
  • 11.3 Landscape disruption
  • Exhibit 107: Overview on factors of disruption
  • 11.4 Industry risks
  • Exhibit 108: Impact of key risks on business

12 Vendor Analysis

  • 12.1 Vendors covered
  • Exhibit 109: Vendors covered
  • 12.2 Market positioning of vendors
  • Exhibit 110: Matrix on vendor position and classification
  • 12.3 audEERING GmbH
  • Exhibit 111: audEERING GmbH - Overview
  • Exhibit 112: audEERING GmbH - Product / Service
  • Exhibit 113: audEERING GmbH - Key offerings
  • 12.4 Avaya Inc.
  • Exhibit 114: Avaya Inc. - Overview
  • Exhibit 115: Avaya Inc. - Business segments
  • Exhibit 116: Avaya Inc. - Key offerings
  • Exhibit 117: Avaya Inc. - Segment focus
  • 12.5 Calabrio Inc.
  • Exhibit 118: Calabrio Inc. - Overview
  • Exhibit 119: Calabrio Inc. - Product / Service
  • Exhibit 120: Calabrio Inc. - Key offerings
  • 12.6 CallMiner Inc.
  • Exhibit 121: CallMiner Inc. - Overview
  • Exhibit 122: CallMiner Inc. - Product / Service
  • Exhibit 123: CallMiner Inc. - Key offerings
  • 12.7 Genesys Telecommunications Laboratories Inc.
  • Exhibit 124: Genesys Telecommunications Laboratories Inc. - Overview
  • Exhibit 125: Genesys Telecommunications Laboratories Inc. - Product / Service
  • Exhibit 126: Genesys Telecommunications Laboratories Inc. - Key offerings
  • 12.8 Invoca Inc.
  • Exhibit 127: Invoca Inc. - Overview
  • Exhibit 128: Invoca Inc. - Product / Service
  • Exhibit 129: Invoca Inc. - Key offerings
  • 12.9 Liveperson Inc.
  • Exhibit 130: Liveperson Inc. - Overview
  • Exhibit 131: Liveperson Inc. - Business segments
  • Exhibit 132: Liveperson Inc. - Key offerings
  • Exhibit 133: Liveperson Inc. - Segment focus
  • 12.10 NICE Ltd.
  • Exhibit 134: NICE Ltd. - Overview
  • Exhibit 135: NICE Ltd. - Business segments
  • Exhibit 136: NICE Ltd. - Key news
  • Exhibit 137: NICE Ltd. - Key offerings
  • Exhibit 138: NICE Ltd. - Segment focus
  • 12.11 Qualtrics LLC
  • Exhibit 139: Qualtrics LLC - Overview
  • Exhibit 140: Qualtrics LLC - Product / Service
  • Exhibit 141: Qualtrics LLC - Key offerings
  • 12.12 Talkdesk Inc.
  • Exhibit 142: Talkdesk Inc. - Overview
  • Exhibit 143: Talkdesk Inc. - Product / Service
  • Exhibit 144: Talkdesk Inc. - Key offerings
  • 12.13 ThoughtSpot Inc.
  • Exhibit 145: ThoughtSpot Inc. - Overview
  • Exhibit 146: ThoughtSpot Inc. - Product / Service
  • Exhibit 147: ThoughtSpot Inc. - Key offerings
  • 12.14 Uniphore Technologies Inc.
  • Exhibit 148: Uniphore Technologies Inc. - Overview
  • Exhibit 149: Uniphore Technologies Inc. - Product / Service
  • Exhibit 150: Uniphore Technologies Inc. - Key offerings
  • 12.15 Verint Systems Inc.
  • Exhibit 151: Verint Systems Inc. - Overview
  • Exhibit 152: Verint Systems Inc. - Product / Service
  • Exhibit 153: Verint Systems Inc. - Key offerings
  • 12.16 Voci Technologies Inc.
  • Exhibit 154: Voci Technologies Inc. - Overview
  • Exhibit 155: Voci Technologies Inc. - Product / Service
  • Exhibit 156: Voci Technologies Inc. - Key offerings
  • 12.17 VoiceSense Ltd
  • Exhibit 157: VoiceSense Ltd - Overview
  • Exhibit 158: VoiceSense Ltd - Product / Service
  • Exhibit 159: VoiceSense Ltd - Key offerings

13 Appendix

  • 13.1 Scope of the report
  • 13.2 Inclusions and exclusions checklist
  • Exhibit 160: Inclusions checklist
  • Exhibit 161: Exclusions checklist
  • 13.3 Currency conversion rates for US$
  • Exhibit 162: Currency conversion rates for US$
  • 13.4 Research methodology
  • Exhibit 163: Research methodology
  • Exhibit 164: Validation techniques employed for market sizing
  • Exhibit 165: Information sources
  • 13.5 List of abbreviations
  • Exhibit 166: List of abbreviations
Product Code: IRTNTR71921

Exhibits:

  • Exhibits1: Executive Summary - Chart on Market Overview
  • Exhibits2: Executive Summary - Data Table on Market Overview
  • Exhibits3: Executive Summary - Chart on Global Market Characteristics
  • Exhibits4: Executive Summary - Chart on Market By Geographical Landscape
  • Exhibits5: Executive Summary - Chart on Market Segmentation by End-user
  • Exhibits6: Executive Summary - Chart on Market Segmentation by Component
  • Exhibits7: Executive Summary - Chart on Incremental Growth
  • Exhibits8: Executive Summary - Data Table on Incremental Growth
  • Exhibits9: Executive Summary - Chart on Vendor Market Positioning
  • Exhibits10: Parent market
  • Exhibits11: Market Characteristics
  • Exhibits12: Offerings of vendors included in the market definition
  • Exhibits13: Market segments
  • Exhibits14: Chart on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibits15: Data Table on Global - Market size and forecast 2022-2027 ($ million)
  • Exhibits16: Chart on Global Market: Year-over-year growth 2022-2027 (%)
  • Exhibits17: Data Table on Global Market: Year-over-year growth 2022-2027 (%)
  • Exhibits18: Historic Market Size - Data Table on global voice and speech analytics market 2017 - 2021 ($ million)
  • Exhibits19: Historic Market Size - End-user Segment 2017 - 2021 ($ million)
  • Exhibits20: Historic Market Size - Component Segment 2017 - 2021 ($ million)
  • Exhibits21: Historic Market Size - Geography Segment 2017 - 2021 ($ million)
  • Exhibits22: Historic Market Size - Country Segment 2017 - 2021 ($ million)
  • Exhibits23: Five forces analysis - Comparison between 2022 and 2027
  • Exhibits24: Chart on Bargaining power of buyers - Impact of key factors 2022 and 2027
  • Exhibits25: Bargaining power of suppliers - Impact of key factors in 2022 and 2027
  • Exhibits26: Threat of new entrants - Impact of key factors in 2022 and 2027
  • Exhibits27: Threat of substitutes - Impact of key factors in 2022 and 2027
  • Exhibits28: Threat of rivalry - Impact of key factors in 2022 and 2027
  • Exhibits29: Chart on Market condition - Five forces 2022 and 2027
  • Exhibits30: Chart on End-user - Market share 2022-2027 (%)
  • Exhibits31: Data Table on End-user - Market share 2022-2027 (%)
  • Exhibits32: Chart on Comparison by End-user
  • Exhibits33: Data Table on Comparison by End-user
  • Exhibits34: Chart on Large enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibits35: Data Table on Large enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibits36: Chart on Large enterprise - Year-over-year growth 2022-2027 (%)
  • Exhibits37: Data Table on Large enterprise - Year-over-year growth 2022-2027 (%)
  • Exhibits38: Chart on Small and medium enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibits39: Data Table on Small and medium enterprise - Market size and forecast 2022-2027 ($ million)
  • Exhibits40: Chart on Small and medium enterprise - Year-over-year growth 2022-2027 (%)
  • Exhibits41: Data Table on Small and medium enterprise - Year-over-year growth 2022-2027 (%)
  • Exhibits42: Market opportunity by End-user ($ million)
  • Exhibits43: Data Table on Market opportunity by End-user ($ million)
  • Exhibits44: Chart on Component - Market share 2022-2027 (%)
  • Exhibits45: Data Table on Component - Market share 2022-2027 (%)
  • Exhibits46: Chart on Comparison by Component
  • Exhibits47: Data Table on Comparison by Component
  • Exhibits48: Chart on Solution - Market size and forecast 2022-2027 ($ million)
  • Exhibits49: Data Table on Solution - Market size and forecast 2022-2027 ($ million)
  • Exhibits50: Chart on Solution - Year-over-year growth 2022-2027 (%)
  • Exhibits51: Data Table on Solution - Year-over-year growth 2022-2027 (%)
  • Exhibits52: Chart on Services - Market size and forecast 2022-2027 ($ million)
  • Exhibits53: Data Table on Services - Market size and forecast 2022-2027 ($ million)
  • Exhibits54: Chart on Services - Year-over-year growth 2022-2027 (%)
  • Exhibits55: Data Table on Services - Year-over-year growth 2022-2027 (%)
  • Exhibits56: Market opportunity by Component ($ million)
  • Exhibits57: Data Table on Market opportunity by Component ($ million)
  • Exhibits58: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria
  • Exhibits59: Chart on Market share By Geographical Landscape 2022-2027 (%)
  • Exhibits60: Data Table on Market share By Geographical Landscape 2022-2027 (%)
  • Exhibits61: Chart on Geographic comparison
  • Exhibits62: Data Table on Geographic comparison
  • Exhibits63: Chart on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibits64: Data Table on North America - Market size and forecast 2022-2027 ($ million)
  • Exhibits65: Chart on North America - Year-over-year growth 2022-2027 (%)
  • Exhibits66: Data Table on North America - Year-over-year growth 2022-2027 (%)
  • Exhibits67: Chart on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibits68: Data Table on Europe - Market size and forecast 2022-2027 ($ million)
  • Exhibits69: Chart on Europe - Year-over-year growth 2022-2027 (%)
  • Exhibits70: Data Table on Europe - Year-over-year growth 2022-2027 (%)
  • Exhibits71: Chart on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibits72: Data Table on APAC - Market size and forecast 2022-2027 ($ million)
  • Exhibits73: Chart on APAC - Year-over-year growth 2022-2027 (%)
  • Exhibits74: Data Table on APAC - Year-over-year growth 2022-2027 (%)
  • Exhibits75: Chart on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibits76: Data Table on South America - Market size and forecast 2022-2027 ($ million)
  • Exhibits77: Chart on South America - Year-over-year growth 2022-2027 (%)
  • Exhibits78: Data Table on South America - Year-over-year growth 2022-2027 (%)
  • Exhibits79: Chart on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibits80: Data Table on Middle East and Africa - Market size and forecast 2022-2027 ($ million)
  • Exhibits81: Chart on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • Exhibits82: Data Table on Middle East and Africa - Year-over-year growth 2022-2027 (%)
  • Exhibits83: Chart on US - Market size and forecast 2022-2027 ($ million)
  • Exhibits84: Data Table on US - Market size and forecast 2022-2027 ($ million)
  • Exhibits85: Chart on US - Year-over-year growth 2022-2027 (%)
  • Exhibits86: Data Table on US - Year-over-year growth 2022-2027 (%)
  • Exhibits87: Chart on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibits88: Data Table on UK - Market size and forecast 2022-2027 ($ million)
  • Exhibits89: Chart on UK - Year-over-year growth 2022-2027 (%)
  • Exhibits90: Data Table on UK - Year-over-year growth 2022-2027 (%)
  • Exhibits91: Chart on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibits92: Data Table on Germany - Market size and forecast 2022-2027 ($ million)
  • Exhibits93: Chart on Germany - Year-over-year growth 2022-2027 (%)
  • Exhibits94: Data Table on Germany - Year-over-year growth 2022-2027 (%)
  • Exhibits95: Chart on China - Market size and forecast 2022-2027 ($ million)
  • Exhibits96: Data Table on China - Market size and forecast 2022-2027 ($ million)
  • Exhibits97: Chart on China - Year-over-year growth 2022-2027 (%)
  • Exhibits98: Data Table on China - Year-over-year growth 2022-2027 (%)
  • Exhibits99: Chart on India - Market size and forecast 2022-2027 ($ million)
  • Exhibits100: Data Table on India - Market size and forecast 2022-2027 ($ million)
  • Exhibits101: Chart on India - Year-over-year growth 2022-2027 (%)
  • Exhibits102: Data Table on India - Year-over-year growth 2022-2027 (%)
  • Exhibits103: Market opportunity By Geographical Landscape ($ million)
  • Exhibits104: Data Tables on Market opportunity By Geographical Landscape ($ million)
  • Exhibits105: Impact of drivers and challenges in 2022 and 2027
  • Exhibits106: Overview on Criticality of inputs and Factors of differentiation
  • Exhibits107: Overview on factors of disruption
  • Exhibits108: Impact of key risks on business
  • Exhibits109: Vendors covered
  • Exhibits110: Matrix on vendor position and classification
  • Exhibits111: audEERING GmbH - Overview
  • Exhibits112: audEERING GmbH - Product / Service
  • Exhibits113: audEERING GmbH - Key offerings
  • Exhibits114: Avaya Inc. - Overview
  • Exhibits115: Avaya Inc. - Business segments
  • Exhibits116: Avaya Inc. - Key offerings
  • Exhibits117: Avaya Inc. - Segment focus
  • Exhibits118: Calabrio Inc. - Overview
  • Exhibits119: Calabrio Inc. - Product / Service
  • Exhibits120: Calabrio Inc. - Key offerings
  • Exhibits121: CallMiner Inc. - Overview
  • Exhibits122: CallMiner Inc. - Product / Service
  • Exhibits123: CallMiner Inc. - Key offerings
  • Exhibits124: Genesys Telecommunications Laboratories Inc. - Overview
  • Exhibits125: Genesys Telecommunications Laboratories Inc. - Product / Service
  • Exhibits126: Genesys Telecommunications Laboratories Inc. - Key offerings
  • Exhibits127: Invoca Inc. - Overview
  • Exhibits128: Invoca Inc. - Product / Service
  • Exhibits129: Invoca Inc. - Key offerings
  • Exhibits130: Liveperson Inc. - Overview
  • Exhibits131: Liveperson Inc. - Business segments
  • Exhibits132: Liveperson Inc. - Key offerings
  • Exhibits133: Liveperson Inc. - Segment focus
  • Exhibits134: NICE Ltd. - Overview
  • Exhibits135: NICE Ltd. - Business segments
  • Exhibits136: NICE Ltd. - Key news
  • Exhibits137: NICE Ltd. - Key offerings
  • Exhibits138: NICE Ltd. - Segment focus
  • Exhibits139: Qualtrics LLC - Overview
  • Exhibits140: Qualtrics LLC - Product / Service
  • Exhibits141: Qualtrics LLC - Key offerings
  • Exhibits142: Talkdesk Inc. - Overview
  • Exhibits143: Talkdesk Inc. - Product / Service
  • Exhibits144: Talkdesk Inc. - Key offerings
  • Exhibits145: ThoughtSpot Inc. - Overview
  • Exhibits146: ThoughtSpot Inc. - Product / Service
  • Exhibits147: ThoughtSpot Inc. - Key offerings
  • Exhibits148: Uniphore Technologies Inc. - Overview
  • Exhibits149: Uniphore Technologies Inc. - Product / Service
  • Exhibits150: Uniphore Technologies Inc. - Key offerings
  • Exhibits151: Verint Systems Inc. - Overview
  • Exhibits152: Verint Systems Inc. - Product / Service
  • Exhibits153: Verint Systems Inc. - Key offerings
  • Exhibits154: Voci Technologies Inc. - Overview
  • Exhibits155: Voci Technologies Inc. - Product / Service
  • Exhibits156: Voci Technologies Inc. - Key offerings
  • Exhibits157: VoiceSense Ltd - Overview
  • Exhibits158: VoiceSense Ltd - Product / Service
  • Exhibits159: VoiceSense Ltd - Key offerings
  • Exhibits160: Inclusions checklist
  • Exhibits161: Exclusions checklist
  • Exhibits162: Currency conversion rates for US$
  • Exhibits163: Research methodology
  • Exhibits164: Validation techniques employed for market sizing
  • Exhibits165: Information sources
  • Exhibits166: List of abbreviations
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