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Market Research Report

North America Patient Experience Management Market Forecast 2021-2028

Published by Inkwood Research Product code 1008523
Published Content info 156 Pages
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North America Patient Experience Management Market Forecast 2021-2028
Published: June 1, 2021 Content info: 156 Pages
Description

KEY FINDINGS

The North America patient experience management market is estimated to project a CAGR of 17.09% during the forecast period, 2021-2028. Partnerships and product launches have raised the competition in the market. Patient satisfaction has become a priority in the region in the last decade, with healthcare regulators shifting to a market-driven approach. This includes using patient satisfaction surveys as a quality improvement tool for organizational performance. Also, the region has the presence of well-established companies with advanced patient experience and aggressive marketing solutions.

MARKET INSIGHTS

Canada and the United States are evaluated for the North America patient experience management market growth analysis. In Canada, connected care and digital health services are gaining traction, establishing the link between value-based outcomes and patient experience. This becomes central to assess opportunities for enhancement, determine scalability, and incorporate connected care solutions into the models of care.

Further, the healthcare expenditure for hospitals reached 70.3 billion Canadian dollars in 2019. The country has a strong presence of patient experience management companies like Change Healthcare and PWC. Patient experience surveys are provided by the Canadian Institute for Health Information (CIHI). Such factors boost the market growth in Canada.

COMPETITIVE INSIGHTS

Some of the eminent companies in the market include Medstatix Inc, PWC, Philips Healthcare, Accenture, Change Healthcare, etc.

Our report offerings include:

  • Explore key findings of the overall market
  • Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
  • Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
  • Market Segmentation cater to a thorough assessment of key segments with their market estimations
  • Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
  • Key analytics: Porter's Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
  • Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
  • Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments
Table of Contents
Product Code: 36395

TABLE OF CONTENTS

1. RESEARCH SCOPE & METHODOLOGY

  • 1.1. STUDY OBJECTIVES
  • 1.2. SCOPE OF STUDY
  • 1.3. METHODOLOGY
  • 1.4. ASSUMPTIONS & LIMITATIONS

2. EXECUTIVE SUMMARY

  • 2.1. MARKET SIZE & ESTIMATES
  • 2.2. MARKET OVERVIEW

3. MARKET DYNAMICS

  • 3.1. KEY DRIVERS
    • 3.1.1. ADVANCEMENTS IN PATIENT DATA RELATED TECHNOLOGIES
    • 3.1.2. GROWING USAGE OF MOBILE HEALTH APPLICATIONS
    • 3.1.3. EASE OF PATIENT CARE
  • 3.2. KEY RESTRAINTS
    • 3.2.1. GETTING A COMPREHENSIVE PATIENT ANALYSIS
    • 3.2.2. SCARCITY OF HEALTHCARE PROFESSIONALS

4. KEY ANALYTICS

  • 4.1. IMPACT OF COVID-19 ON PATIENT EXPERIENCE MANAGEMENT MARKET
  • 4.2. KEY MARKET TRENDS
  • 4.3. PORTER'S FIVE FORCES ANALYSIS
    • 4.3.1. BUYERS POWER
    • 4.3.2. SUPPLIERS POWER
    • 4.3.3. SUBSTITUTION
    • 4.3.4. NEW ENTRANTS
    • 4.3.5. INDUSTRY RIVALRY
  • 4.4. OPPORTUNITY MATRIX
  • 4.5. VENDOR LANDSCAPE

5. MARKET BY TYPE

  • 5.1. PRODUCT
    • 5.1.1. DEPLOYMENT
      • 5.1.1.1. CLOUD-BASED
      • 5.1.1.2. MOBILE-BASED
      • 5.1.1.3. WEB-BASED
      • 5.1.1.4. ON-PREMISE
  • 5.2. SERVICES

6. MARKET BY END-USE

  • 6.1. PROVIDERS
  • 6.2. PAYERS
  • 6.3. PHARMA/BIOTECH/MED DEVICE COMPANIES

7. GEOGRAPHICAL ANALYSIS

  • 7.1. NORTH AMERICA
    • 7.1.1. MARKET SIZE & ESTIMATES
    • 7.1.2. KEY DRIVERS
    • 7.1.3. KEY CHALLENGES
    • 7.1.4. KEY PLAYERS
    • 7.1.5. COUNTRY ANALYSIS
      • 7.1.5.1. UNITED STATES
      • 7.1.5.2. CANADA

8. COMPETITIVE LANDSCAPE

  • 8.1. KEY STRATEGIC DEVELOPMENTS
    • 8.1.1. MERGERS & ACQUISITIONS
    • 8.1.2. PRODUCT LAUNCHES & DEVELOPMENTS
    • 8.1.3. PARTNERSHIPS & AGREEMENTS
    • 8.1.4. BUSINESS EXPANSIONS
  • 8.2. COMPANY PROFILES
    • 8.2.1. ACCENTURE
    • 8.2.2. ALL COVERED
    • 8.2.3. ARITIC
    • 8.2.4. CARECLOUD
    • 8.2.5. CHANGE HEALTHCARE
    • 8.2.6. ECOSOFT HEALTH
    • 8.2.7. EPIC
    • 8.2.8. IQVIA
    • 8.2.9. LEADSQUARED
    • 8.2.10. LEVO HEALTH
    • 8.2.11. MEDSTATIX INC
    • 8.2.12. PHILIPS HEALTHCARE
    • 8.2.13. PWC
    • 8.2.14. Q-NOMY INC
    • 8.2.15. QUALTRICS

LIST OF TABLES

  • TABLE 1: MARKET SNAPSHOT - PATIENT EXPERIENCE MANAGEMENT
  • TABLE 2: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY TYPE, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 3: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY TYPE, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 4: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 5: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 6: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USE, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 7: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USE, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 8: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 9: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 10: KEY PLAYERS IN NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET
  • TABLE 11: LIST OF MERGERS & ACQUISITIONS
  • TABLE 12: LIST OF PRODUCT LAUNCHES & DEVELOPMENTS
  • TABLE 13: LIST OF PARTNERSHIPS & AGREEMENTS
  • TABLE 14: LIST OF BUSINESS EXPANSIONS

LIST OF FIGURES

  • FIGURE 1: KEY MARKET TRENDS
  • FIGURE 2: PORTER'S FIVE FORCES ANALYSIS
  • FIGURE 3: OPPORTUNITY MATRIX
  • FIGURE 4: VENDOR LANDSCAPE
  • FIGURE 5: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, GROWTH POTENTIAL, BY TYPE, IN 2020
  • FIGURE 6: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT, 2021-2028 (IN $ MILLION)
  • FIGURE 7: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, GROWTH POTENTIAL, BY DEPLOYMENT, IN 2020
  • FIGURE 8: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY CLOUD-BASED, 2021-2028 (IN $ MILLION)
  • FIGURE 9: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY MOBILE-BASED, 2021-2028 (IN $ MILLION)
  • FIGURE 10: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY WEB-BASED, 2021-2028 (IN $ MILLION)
  • FIGURE 11: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY ON-PREMISE, 2021-2028 (IN $ MILLION)
  • FIGURE 12: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY SERVICES, 2021-2028 (IN $ MILLION)
  • FIGURE 13: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, GROWTH POTENTIAL, BY END-USE, IN 2020
  • FIGURE 14: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PROVIDERS, 2021-2028 (IN $ MILLION)
  • FIGURE 15: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PAYERS, 2021-2028 (IN $ MILLION)
  • FIGURE 16: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY PHARMA/BIOTECH/MED DEVICE COMPANIES, 2021-2028 (IN $ MILLION)
  • FIGURE 17: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
  • FIGURE 18: UNITED STATES PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 19: CANADA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
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