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Market Research Report
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1008525

Global Patient Experience Management Market Forecast 2021-2028

Published: | Inkwood Research | 210 Pages | Delivery time: 2-3 business days

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Global Patient Experience Management Market Forecast 2021-2028
Published: June 1, 2021
Inkwood Research
Content info: 210 Pages
Delivery time: 2-3 business days
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  • Description
  • Table of Contents
Description

KEY FINDINGS

The global patient experience management market is set to project a CAGR of 19.93% during the forecast period, 2021-2028. The ease in patient care, increasing usage of mobile healthcare applications, and advancements in patient data-related technologies propel market growth.

MARKET INSIGHTS

Patient experience includes the interactions of patients with the healthcare system. These are healthcare plans, and relations with hospital staff, nurses, and doctors. The patient experience software contributes to hospitals' high revenue since high-quality patient experience leads to increased hospital ratings.

Mobile health is transitioning healthcare. It enables access to critical services, doctors, tracking doctors and personal data irrespective of the location. The number of health applications for wearables, smartphones, tablets, etc., is on the rise. Patients can conduct virtual visits and use digital tools provided by doctors, third-party mobile apps, and video conferencing software platforms. EHRs (Electronic Health Records) aid patients in facilitating the easy transfer and access of information between healthcare providers and patients. At the same time, the lack of comprehensive patient analysis and scarcity of healthcare professionals hinder the market growth.

REGIONAL INSIGHTS

The global patient experience management market growth assessment includes the analysis of Europe, North America, Asia-Pacific, and Rest of World. The growing smart healthcare and rising budgets for patient-centered care developments, along with surging digitalized networks, contribute to the Asia-Pacific's fast-paced growth.

COMPETITIVE INSIGHTS

The strong competitive rivalry in the market is attributed to companies with undifferentiated products. Epic, PWC, Accenture, Qualtrics, Philips Healthcare, Change Healthcare, etc., are among the market's leading players.

Our report offerings include:

  • Explore key findings of the overall market
  • Strategic breakdown of market dynamics (Drivers, Restraints, Opportunities, Challenges)
  • Market forecasts for a minimum of 9 years, along with 3 years of historical data for all segments, sub-segments, and regions
  • Market Segmentation cater to a thorough assessment of key segments with their market estimations
  • Geographical Analysis: Assessments of the mentioned regions and country-level segments with their market share
  • Key analytics: Porter's Five Forces Analysis, Vendor Landscape, Opportunity Matrix, Key Buying Criteria, etc.
  • Competitive landscape is the theoretical explanation of the key companies based on factors, market share, etc.
  • Company profiling: A detailed company overview, product/services offered, SCOT analysis, and recent strategic developments
Table of Contents
Product Code: 36392

TABLE OF CONTENTS

1. RESEARCH SCOPE & METHODOLOGY

  • 1.1. STUDY OBJECTIVES
  • 1.2. SCOPE OF STUDY
  • 1.3. METHODOLOGY
  • 1.4. ASSUMPTIONS & LIMITATIONS

2. EXECUTIVE SUMMARY

  • 2.1. MARKET SIZE & ESTIMATES
  • 2.2. MARKET OVERVIEW

3. MARKET DYNAMICS

  • 3.1. KEY DRIVERS
    • 3.1.1. ADVANCEMENTS IN PATIENT DATA RELATED TECHNOLOGIES
    • 3.1.2. GROWING USAGE OF MOBILE HEALTH APPLICATIONS
    • 3.1.3. EASE OF PATIENT CARE
  • 3.2. KEY RESTRAINTS
    • 3.2.1. GETTING A COMPREHENSIVE PATIENT ANALYSIS
    • 3.2.2. SCARCITY OF HEALTHCARE PROFESSIONALS

4. KEY ANALYTICS

  • 4.1. IMPACT OF COVID-19 ON PATIENT EXPERIENCE MANAGEMENT MARKET
  • 4.2. KEY MARKET TRENDS
  • 4.3. PORTER'S FIVE FORCES ANALYSIS
    • 4.3.1. BUYERS POWER
    • 4.3.2. SUPPLIERS POWER
    • 4.3.3. SUBSTITUTION
    • 4.3.4. NEW ENTRANTS
    • 4.3.5. INDUSTRY RIVALRY
  • 4.4. OPPORTUNITY MATRIX
  • 4.5. VENDOR LANDSCAPE

5. MARKET BY TYPE

  • 5.1. PRODUCT
    • 5.1.1. DEPLOYMENT
      • 5.1.1.1. CLOUD-BASED
      • 5.1.1.2. MOBILE-BASED
      • 5.1.1.3. WEB-BASED
      • 5.1.1.4. ON-PREMISE
  • 5.2. SERVICES

6. MARKET BY END-USE

  • 6.1. PROVIDERS
  • 6.2. PAYERS
  • 6.3. PHARMA/BIOTECH/MED DEVICE COMPANIES

7. GEOGRAPHICAL ANALYSIS

  • 7.1. NORTH AMERICA
    • 7.1.1. MARKET SIZE & ESTIMATES
    • 7.1.2. KEY DRIVERS
    • 7.1.3. KEY CHALLENGES
    • 7.1.4. KEY PLAYERS
    • 7.1.5. COUNTRY ANALYSIS
      • 7.1.5.1. UNITED STATES
      • 7.1.5.2. CANADA
  • 7.2. EUROPE
    • 7.2.1. MARKET SIZE & ESTIMATES
    • 7.2.2. KEY DRIVERS
    • 7.2.3. KEY CHALLENGES
    • 7.2.4. KEY PLAYERS
    • 7.2.5. COUNTRY ANALYSIS
      • 7.2.5.1. UNITED KINGDOM
      • 7.2.5.2. GERMANY
      • 7.2.5.3. FRANCE
      • 7.2.5.4. ITALY
      • 7.2.5.5. RUSSIA
      • 7.2.5.6. BELGIUM
      • 7.2.5.7. POLAND
      • 7.2.5.8. REST OF EUROPE
  • 7.3. ASIA-PACIFIC
    • 7.3.1. MARKET SIZE & ESTIMATES
    • 7.3.2. KEY DRIVERS
    • 7.3.3. KEY CHALLENGES
    • 7.3.4. KEY PLAYERS
    • 7.3.5. COUNTRY ANALYSIS
      • 7.3.5.1. CHINA
      • 7.3.5.2. JAPAN
      • 7.3.5.3. INDIA
      • 7.3.5.4. SOUTH KOREA
      • 7.3.5.5. INDONESIA
      • 7.3.5.6. THAILAND
      • 7.3.5.7. VIETNAM
      • 7.3.5.8. AUSTRALIA & NEW ZEALAND
      • 7.3.5.9. REST OF ASIA-PACIFIC
  • 7.4. REST OF THE WORLD
    • 7.4.1. KEY DRIVERS
    • 7.4.2. KEY CHALLENGES
    • 7.4.3. REGIONAL ANALYSIS
      • 7.4.3.1. LATIN AMERICA
      • 7.4.3.2. MIDDLE EAST & AFRICA

8. COMPETITIVE LANDSCAPE

  • 8.1. KEY STRATEGIC DEVELOPMENTS
    • 8.1.1. MERGERS & ACQUISITIONS
    • 8.1.2. PRODUCT LAUNCHES & DEVELOPMENTS
    • 8.1.3. PARTNERSHIPS & AGREEMENTS
    • 8.1.4. BUSINESS EXPANSIONS
  • 8.2. COMPANY PROFILES
    • 8.2.1. ACCENTURE
    • 8.2.2. ALL COVERED
    • 8.2.3. ARITIC
    • 8.2.4. CARECLOUD
    • 8.2.5. CHANGE HEALTHCARE
    • 8.2.6. ECOSOFT HEALTH
    • 8.2.7. EPIC
    • 8.2.8. IQVIA
    • 8.2.9. LEADSQUARED
    • 8.2.10. LEVO HEALTH
    • 8.2.11. MEDSTATIX INC
    • 8.2.12. PHILIPS HEALTHCARE
    • 8.2.13. PWC
    • 8.2.14. Q-NOMY INC
    • 8.2.15. QUALTRICS

LIST OF TABLES

  • TABLE 1: MARKET SNAPSHOT - PATIENT EXPERIENCE MANAGEMENT
  • TABLE 2: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY TYPE, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 3: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY TYPE, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 4: GLOBAL PRODUCT MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 5: GLOBAL PRODUCT MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 6: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 7: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY DEPLOYMENT, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 8: GLOBAL CLOUD-BASED MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 9: GLOBAL CLOUD-BASED MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 10: GLOBAL MOBILE-BASED MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 11: GLOBAL MOBILE-BASED MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 12: GLOBAL WEB-BASED MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 13: GLOBAL WEB-BASED MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 14: GLOBAL ON-PREMISE MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 15: GLOBAL ON-PREMISE MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 16: GLOBAL SERVICES MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 17: GLOBAL SERVICES MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 18: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USE, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 19: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY END-USE, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 20: GLOBAL PROVIDERS MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 21: GLOBAL PROVIDERS MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 22: GLOBAL PAYERS MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 23: GLOBAL PAYERS MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 24: GLOBAL PHARMA/BIOTECH/MED DEVICE COMPANIES MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 25: GLOBAL PHARMA/BIOTECH/MED DEVICE COMPANIES MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 26: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY GEOGRAPHY, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 27: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY GEOGRAPHY, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 28: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 29: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 30: KEY PLAYERS IN NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET
  • TABLE 31: EUROPE PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 32: EUROPE PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 33: KEY PLAYERS IN EUROPE PATIENT EXPERIENCE MANAGEMENT MARKET
  • TABLE 34: ASIA-PACIFIC PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 35: ASIA-PACIFIC PATIENT EXPERIENCE MANAGEMENT MARKET, BY COUNTRY, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 36: KEY PLAYERS IN ASIA-PACIFIC PATIENT EXPERIENCE MANAGEMENT MARKET
  • TABLE 37: REST OF WORLD PATIENT EXPERIENCE MANAGEMENT MARKET, BY REGION, HISTORICAL YEARS, 2016-2020 (IN $ MILLION)
  • TABLE 38: REST OF WORLD PATIENT EXPERIENCE MANAGEMENT MARKET, BY REGION, FORECAST YEARS, 2021-2028 (IN $ MILLION)
  • TABLE 39: KEY PLAYERS IN REST OF WORLD PATIENT EXPERIENCE MANAGEMENT MARKET
  • TABLE 40: LIST OF MERGERS & ACQUISITIONS
  • TABLE 41: LIST OF PRODUCT LAUNCHES & DEVELOPMENTS
  • TABLE 42: LIST OF PARTNERSHIPS & AGREEMENTS
  • TABLE 43: LIST OF BUSINESS EXPANSIONS

LIST OF FIGURES

  • FIGURE 1: KEY MARKET TRENDS
  • FIGURE 2: PORTER'S FIVE FORCES ANALYSIS
  • FIGURE 3: OPPORTUNITY MATRIX
  • FIGURE 4: VENDOR LANDSCAPE
  • FIGURE 5: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, GROWTH POTENTIAL, BY TYPE, IN 2020
  • FIGURE 6: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY PRODUCT, 2021-2028 (IN $ MILLION)
  • FIGURE 7: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, GROWTH POTENTIAL, BY DEPLOYMENT, IN 2020
  • FIGURE 8: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY CLOUD-BASED, 2021-2028 (IN $ MILLION)
  • FIGURE 9: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY MOBILE-BASED, 2021-2028 (IN $ MILLION)
  • FIGURE 10: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY WEB-BASED, 2021-2028 (IN $ MILLION)
  • FIGURE 11: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY ON-PREMISE, 2021-2028 (IN $ MILLION)
  • FIGURE 12: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY SERVICES, 2021-2028 (IN $ MILLION)
  • FIGURE 13: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, GROWTH POTENTIAL, BY END-USE, IN 2020
  • FIGURE 14: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY PROVIDERS, 2021-2028 (IN $ MILLION)
  • FIGURE 15: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY PAYERS, 2021-2028 (IN $ MILLION)
  • FIGURE 16: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, BY PHARMA/BIOTECH/MED DEVICE COMPANIES, 2021-2028 (IN $ MILLION)
  • FIGURE 17: GLOBAL PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
  • FIGURE 18: NORTH AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
  • FIGURE 19: UNITED STATES PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 20: CANADA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 21: EUROPE PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
  • FIGURE 22: UNITED KINGDOM PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 23: GERMANY PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 24: FRANCE PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 25: ITALY PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 26: RUSSIA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 27: BELGIUM PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 28: POLAND PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 29: REST OF EUROPE PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 30: ASIA-PACIFIC PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
  • FIGURE 31: CHINA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 32: JAPAN PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 33: INDIA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 34: SOUTH KOREA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 35: INDONESIA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 36: THAILAND PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 37: VIETNAM PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 38: AUSTRALIA AND NEW ZEALAND PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 39: REST OF ASIA-PACIFIC PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 40: REST OF WORLD PATIENT EXPERIENCE MANAGEMENT MARKET, REGIONAL OUTLOOK, 2020 & 2028 (IN %)
  • FIGURE 41: LATIN AMERICA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)
  • FIGURE 42: MIDDLE EAST & AFRICA PATIENT EXPERIENCE MANAGEMENT MARKET, 2021-2028 (IN $ MILLION)