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PUBLISHER: Juniper Research Ltd | PRODUCT CODE: 1407722

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PUBLISHER: Juniper Research Ltd | PRODUCT CODE: 1407722

Global POS Terminals Market 2024-2028

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REPORT STATISTICS
Total POS terminal transaction value in 2024:$17.0tn
Total POS terminal transaction value in 2028:$21.2tn
2024 to 2028 market growth:25%
Forecast period:2024-2028%

OVERVIEW

Our “POS Terminals” research suite provides detailed and insightful analysis of this evolving market; enabling stakeholders from POS hardware manufacturers, payment infrastructure providers, software developers and hospitality and retail vendors to understand future growth, key trends and the competitive environment.

The suite includes several different options that can be purchased separately, including access to data mapping the future growth of POS, an intuitive study uncovering the latest trends and opportunities within the market, and a document containing extensive analysis of the 27 market leaders within the POS terminals space. The coverage can also be purchased as a Full Research Suite, containing all these elements, and including a substantial discount.

Collectively, they provide a critical tool for understanding this rapidly emerging market; allowing POS manufacturers and technology vendors to shape their future strategy. Its unparalleled coverage makes this research suite an incredibly useful resource for charting the future of such a high-growth market.

Key Features

  • Market Dynamics: Extensive insight into the market landscape; analysing the various forms of POS and their specific use cases. This section also assesses the threat that soft POS poses to traditional dedicated POS, as well as how the enhanced features embedded within smart POS systems can help alleviate this threat. The report includes a segment analysis which looks at the opportunities and challenges faced by POS across 6 distinct industry segments. This document concludes with a Country Readiness Index, which identifies high-growth markets and potential regions for POS vendors.
  • Key Takeaways & Strategic Recommendations: In-depth analysis of key development opportunities and key findings within the POS market, accompanied by key strategic recommendations for stakeholders.
  • Benchmark Industry Forecasts: 5-year market forecasts for POS adoption and use, including a breakdown of the installed base, transaction volume, and transaction value for the 6 different types of POS: dedicated POS, contactless POS, mPOS, biometric POS, smart POS and soft POS. The forecast also contains adoption and revenue for POS software systems.
  • Juniper Research Competitor Leaderboard: Key player capability and capacity assessment for 27 POS vendors, via the Juniper Research Competitor Leaderboards, which separate traditional and soft POS.

Market Data & Forecasting Report

The market-leading research suite for the “POS Terminals” market includes access to the full set of forecast data of 101 tables and over 46,000 datapoints. Metrics in the research suite include:

  • Total POS Terminals Installed Base
  • Total POS Transaction Volume
  • Total POS Transaction Value

These metrics are provided for the following key market verticals:

  • Dedicated POS
  • Contactless POS
  • mPOS
  • Biometric POS
  • Smart POS
  • Soft POS

Juniper Research Interactive Forecast Excel contains the following functionality:

  • Statistics Analysis: Users benefit from the ability to search for specific metrics, displayed for all regions and countries across the data period. Graphs are easily modified and can be exported to the clipboard.
  • Country Data Tool: This tool lets users look at metrics for all regions and countries in the forecast period. Users can refine the metrics displayed via a search bar.
  • Country Comparison Tool: Users can select countries and compare each of them for specific countries. The ability to export graphs is included in this tool.
  • What-if Analysis: Here, users can compare forecast metrics against their own assumptions, featuring 5 interactive scenarios

Market Trends & Strategies Report

This report examines the “POS Terminals” market landscape in detail; assessing market trends and factors shaping the evolution of this rapidly growing market. The report delivers comprehensive analysis of the strategic opportunities for POS terminals vendors; addressing key verticals and developing challenges, and how stakeholders should navigate these. It also includes evaluation of key country-level opportunities for POS vendors.

Competitor Leaderboard Report

The Competitor Leaderboard report provides a detailed evaluation and market positioning for 27 leading vendors in the “POS Terminals” space, split into two Competitor Leaderboards for traditional and soft POS. The vendors are positioned as an established leader, leading challenger or disruptor and challenger based on capacity and capability assessments:

Juniper Research Competitor Leaderboard for Traditional POS:

  • CM
  • Epos Now
  • FIS Global
  • Fiserv
  • Gertec
  • Global Payments
  • Lightspeed
  • Mswipe
  • NEXGO
  • OctoPOS
  • PAX Technology
  • Square
  • Toast
  • TouchBistro
  • Verifone
  • Worldline

Juniper Research Competitor Leaderboard for Soft POS:

  • Apple
  • EllyPos
  • FIS Global
  • Fiserv
  • M4Bank
  • MagicCube
  • MarketPay
  • NEXGO
  • NuBank
  • Payten
  • SmartPesa
  • Viva Wallet
  • Worldline
  • ZealPay

This document is centred around the Juniper Research Competitor Leaderboard, a vendor positioning tool that provides an at-a-glance view of the competitive landscape in a market, backed by a robust methodology.

Table of Contents

1. Market Trends & Strategies

1. Key Takeaways & Strategic Recommendations

  • 1.1 Key Takeaways
  • 1.2. Strategic Recommendations

2. Market Landscape

  • 2.1. Introduction
    • Figure 2.1: Types of POS
    • 2.1.1. Definitions and Scope
    • 2.1.2. Dedicated POS
    • 2.1.3. mPOS
    • 2.1.4. Contactless POS
      • Figure 2.2: Different POS Technologies
    • 2.1.5. Smart POS
      • Figure 2.3: Smart POS
    • 2.1.6. Biometric POS
      • Figure 2.4. Biometric Scanning Capabilities
    • 2.1.7. Soft POS
      • Figure 2.5: How to Use Soft POS
  • 2.2. Use Cases for Various POS
    • 2.2.1. Superstores and Large Retailers
      • i. QR Codes
    • 2.2.2. Small Sum Fixed Point Transaction Environments
    • 2.2.3. Mobile Retail Environments
  • 2.3. Drivers and Constraints
  • 2.4. Enhanced Features
    • 2.4.1. Smart POS: The solution to Increasing Competition
      • Figure 2.6: Smart POS Scope of Key Business Integrations
    • 2.4.2. Inventory Management
    • 2.4.3. CRM & Loyalty Programmes
    • 2.4.4. eCommerce Integration
    • 2.4.5. Employee Management
    • 2.4.6. Data & Analytics
    • 2.4.7. Integrated Payment Processing
  • 2.5. Soft POS
    • Figure 2.7: Soft POS Illustration
    • 2.5.1. Introduction
    • 2.5.2. Market Landscape
    • 2.5.3. Threat to Dedicated POS and Mobile POS
    • 2.5.4. Challenges Facing Soft POS
    • 2.5.5. Future Outlook

3. Country Readiness Index & Regional Analysis

  • 3.1.1. Country Readiness Index
    • Figure 3.1: Juniper Research's 8 Key Regions Definitions
    • Table 3.2: Juniper Research POS Terminals Country Readiness Index: Scoring Criteria
    • Figure 3.3: Juniper Research POS Terminal Country Readiness Index
    • Figure 3.4: Juniper Research's Competitive Web: POS Terminals' Regional Opportunities
  • 3.1.2. North America
    • Figure 3.5: Total Number of POS Terminals in Use in North America (m), 2023
    • i. US
    • ii. Canada
  • 3.1.3. Latin America
    • Figure 3.6: Total POS Terminal Transaction Volume per annum in Latin America (m), Split by 8 Select Countries, 2023-2028
    • i. Brazil
  • 3.1.4. West Europe
    • Figure 3.7: Total POS Terminal Transaction Volume per annum in West Europe (m), Split by 16 Select Countries, 2023
    • i. France
    • ii. UK
    • Figure 3.8: Contactless Payment Limits across Europe
  • 3.1.5. Central & East Europe
    • Figure 3.9: Total POS Terminal Transaction Value per annum in Central & East Europe ($m), Split by 8 Select Countries, 2023
    • i. Poland
  • 3.1.6. Far East & China
    • Figure 3.10: Total POS Terminal Transaction Value per annum in Far & East & China ($m), Split by 4 Select Countries, 2023
    • i. China
    • ii. Taiwan
  • 3.1.7. Indian Subcontinent
    • Figure 3.11: Total POS Terminals Transaction Value per annum in Indian Subcontinent ($m), Split by 4 Select Countries, 2023-2028
    • i. India
  • 3.1.8. Rest of Asia Pacific
    • Figure 3.12: Total POS Terminals Transaction Volume per annum in Rest of Asia Pacific (m), Split by 8 Select Countries, 2023
    • i. Indonesia
  • 3.1.9. Africa & Middle East
    • Figure 3.13: Total POS Terminal Transaction Value in Africa & Middle East ($m), Split by 10 Select Countries, 2023-2028
    • i.Kenya
    • ii. Saudi Arabia
  • 3.1.10. POS Terminals Regional Opportunities: Heatmap Analysis Results
    • Table 3.14: Juniper Research Country Readiness Index: North America
    • Table 3.15: Juniper Research Country Readiness Index: Latin America
    • Table 3.16: Juniper Research Country Readiness Index: West Europe
    • Table 3.17: Juniper Research Country Readiness Index: Central & East Europe
    • Table 3.18: Juniper Research Country Readiness Index: Far East & China
    • Table 3.19: Juniper Research Country Readiness Index: Indian Subcontinent
    • Table 3.20: Juniper Research Country Readiness Index: Rest of Asia Pacific
    • Table 3.21: Juniper Research Country Readiness Index: Africa & The Middle East

4. Segment Analysis

  • 4.1.1. Segment Analysis Landscape
    • Figure 4.1: POS Terminals Key Leading and High-potential Industry Segments
  • 4.1.2. Grocery & Speciality Retail
    • i. Opportunities
    • ii. Challenges
    • 4.1.3. Quick Service Restaurants
      • i. Opportunities
      • ii. Challenges
    • 4.1.4. Hospitality & Dining
      • i. Opportunities
      • ii. Challenges
    • 4.1.5. Travel & Transportation
      • i. Opportunities
      • ii. Challenges
    • 4.1.6. Fuel & Energy
      • i. Opportunities
      • ii. Challenges
    • 4.1.7. Festivals & Outdoor Events
      • i. Opportunities
      • ii. Challenges

2. Competitor Leaderboard

1. Juniper Research POS Terminals Competitor Leaderboards

  • 1.1. Why Read This Report
    • Table 1.1: Juniper Research Competitor Leaderboard Traditional POS Vendors & Product Portfolio
    • Figure 1.2: Juniper Research Competitor Leaderboard for Traditional POS
    • Table 1.3: Juniper Research Competitor Leaderboard Vendors & Positioning
    • Table 1.4: Juniper Research Competitor Leaderboard for Soft POS Heatmap
  • 1.2. Traditional POS Vendor Profiles
    • 1.2.1. CM.com
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.2. Epos Now
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients and Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.3. Fiserv
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.4. FIS Global
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.5. Gertec
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.6. Global Payments
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.7. Lightspeed
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.8. Mswipe
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.9. NEXGO
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
    • 1.2.10. Octopos
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.11. PAX Technology
      • i. Corporate
        • Table 1.5: PAX Financial Snapshot ($m), 2020-2022
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.12. Square (Block)
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.13. Toast
      • i. Corporate
        • Table 1.6: Toast's Investment Rounds ($m), 2023-2028
      • ii.Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.14. TouchBistro
      • i. Corporate
        • Table 1.7: TouchBistro's Investment Rounds ($) 2013-2022
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
        • Figure 1.8: TouchBistro POS Platform Features
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.15. Verifone
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 1.2.16. Worldline
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
        • Juniper Research Competitor Leaderboard Assessment Methodology
        • Limitations & Interpretation
          • Figure 1.9: Juniper Research Traditional POS Competitor Leaderboard

2. Juniper Research Soft POS Competitor Leaderboard

  • Table 2.1: Juniper Research Competitor Leaderboard Soft POS Vendors Included & Product Portfolio
  • Figure 2.2: Juniper Research Competitor Leaderboard for Soft POS
  • Table 2.3: Juniper Research Competitor Leaderboard Vendors & Positioning
  • Table 2.4: Juniper Research Competitor Leaderboard for Soft POS Heatmap
  • 2.1. Soft POS Vendor Profiles
    • 2.1.2. Elly Pos
      • i. Corporate
      • ii. Geographical Spread
      • iii. Key Clients and Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Developments
    • 2.1.3. Fiserv
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.4. FIS Global
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.5. M4Bank
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.6. MagicCube
      • i. Corporate
        • Table 2.6: MagicCube Investment Rounds ($m), 2015-2021
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.7. Market Pay
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.8. NEXGO
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.9. NuBank
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.10. Paypal
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.11. Payten
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.12. SmartPesa
      • i. Corporate
        • Table 2.7: SmartPesa Investment Rounds ($m), 2015-2017
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.13. Square (Block)
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.14. Viva Wallet
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.15. Worldline
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
    • 2.1.16. Zeal Pay
      • i. Corporate
      • ii. Geographical Reach
      • iii. Key Clients & Strategic Developments
      • iv. High-level View of Offering
      • v. Juniper Research's View: Key Strengths and Strategic Development
  • 2.2. Methodology
    • Table 2.8: Juniper Research Competitor Leaderboard Soft POS Methodology
  • 2.3. Juniper Research Competitor Leaderboard Assessment Methodology
  • 2.4. Limitations & Interpretation

3. Data & Forecasting

1. Market Forecasts

  • 1.1.1. Introduction
  • 1.1.2. Methodology & Assumptions
    • Figure 1.1: POS Terminal Market Forecast Methodology

2. Market Summary

  • 2.1. POS Terminals Market Forecast
  • 2.1.1. POS Terminals Installed Base
    • Table & Figure 2.1: Global POS Installed Base, (m), Split by 8 Key Regions, 2023-2028
    • Table 2.2: North America - Proportion of Dedicated POS in Use That Are Smart POS, (%), 2023-2028
  • 2.1.2. Total POS Transaction Volume
    • Table & Figure 2.3: Global POS Transaction Volume, (m), 2023-2028
  • 2.1.3. Total POS Transaction Value
    • Table & Figure 2.4: Global POS Transaction Value ($m), Split by 8 Key Regions, 2023-2028

3. Contactless POS

  • 3.1.1. Contactless POS Installed Base
    • Table & Figure 3.1: Global Contactless POS Installed Base (m), Split by 8 Key Regions, 2023-2028
    • Table 3.2: Global Percentage of Dedicated POS That Are Contactless Enabled (%), 2023-2028
  • 3.1.2. Contactless POS Transaction Value
    • Table & Figure 3.3: Global Contactless POS Transaction Value, ($m), Split by 8 Key Regions, 2023-2028

4. mPOS

  • 4.1.1. mPOS Installed Base
    • Table & Figure 4.1: mPOS Installed Base (m), Split by 8 Key Regions, 2023-2028
  • 4.1.2. mPOS Transaction Value
    • Figure 4.2: Global mPOS Transaction Value ($m), Split by 8 Key Regions, 2023-2028

5. Soft POS

  • 5.1.1. Soft POS Installed Base
    • Table & Figure 5.1: Number of Smartphones Using Soft POS, (m), Split by 8 Key Regions, 2023-2028
  • 5.1.2. Soft POS Transaction Value
    • Table & Figure 5.2: Global Soft POS Transaction Value ($m), Split by 8 Key Regions, 2023-2028
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Jeroen Van Heghe

Manager - EMEA

+32-2-535-7543

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Christine Sirois

Manager - Americas

+1-860-674-8796

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