Market Research Report
ICT investment trends in insurance :Enterprise ICT spending patterns through to the end of 2016
|Published by||GlobalData||Product code||315492|
|Published||Content info||35 Pages
|ICT investment trends in insurance :Enterprise ICT spending patterns through to the end of 2016|
|Published: December 10, 2015||Content info: 35 Pages||
This publication has been discontinued on January 18, 2018.
Rising margin pressures have compelled insurers to enhance their customer service and devise new strategies to survive in the dynamic insurance market. Insurers are investing in various ICT segments to maintain their foothold in an increasingly challenging business environment. Insurers are using ICT to streamline their operations, achieve agility and quality of services, and increase their overall productivity.
While insurers consider hardware investments to be a vital component of their strategy to improve sales and channel effectiveness, they are also investing in various software solutions to enable growth and effectively support their business operations and risk management.
Insurers are using mobility to transform their working environments, improve their productivity, drive growth, and increase their profits.
Meanwhile, customer channels and marketing systems rule the investment priorities of insurers in 2015.
ICT investment trends in insurance presents the findings from a survey of 112 insurers regarding their Information and Communications Technology (ICT) investment trends. The survey investigates how insurers currently allocate their ICT budgets across the core areas of enterprise ICT expenditure: hardware, software, IT services, communications, and consulting.
The report illustrates the core technologies insurers are investing in, including enterprise applications, mobility, and cloud computing. Understand the approach adopted by insurance companies to purchase technology and get a better insight into ICT vendors and services providers when pitching their solutions to insurers. The report focuses on insurers' ICT expenditure trends for specific business areas, identifying the top three IT projects, and understanding the business challenges faced by insurers.
In particular, it provides an in-depth analysis of the following: