Cover Image
Market Research Report

LAMEA Customer Engagement Solutions Market Analysis (2018-2024)

Published by KBV Research Product code 696653
Published Content info 117 Pages
Delivery time: 1-2 business days
Price
Back to Top
LAMEA Customer Engagement Solutions Market Analysis (2018-2024)
Published: August 31, 2018 Content info: 117 Pages
Description

The Latin America, Middle East and Africa Customer Engagement Solutions Market would witness market growth of 15.3% CAGR during the forecast period (2018 - 2024). Limited budget forces the SME's to look at cost effective alternatives to run effective operations. Hence, the implementation of cloud-based customer engagement solutions would lead to increased revenues, desired business outcomes, and improved business efficiency for SMEs. The large enterprises segment would be the leading market segment during the forecast period.

Based on the component type, the Customer Engagement Solutions market is segmented into Solution and Services. The Solution market is segmented into Omnichannel, Reporting & Analytics, Workforce Optimization and Robotic Process Optimization. The services market is further segmented into Professional and Managed Services. Based on the Organization size, the market is segmented into Large Enterprises and Small & Medium Enterprises. Based on Deployment Type, the market is segmented into Cloud based and On-Premise. The verticals covered under the report include BFSI, Consumer Goods & Retail, Healthcare, Manufacturing, Travel & Hospitality, Telecom & IT, Media & Entertainment and Others. Based on countries, the market is segmented into Brazil, Argentina, UAE, Saudi Arabia, South Africa, Nigeria, and Rest of LAMEA.

The market research report covers the analysis of key stake holders of the market. Key companies profiled in the report include IBM Corporation, Oracle Corporation, NICE Ltd., Avaya, SAP SE, Microsoft Corporation, Salesforce.com, Inc., PEGASYSTEMS INC., open text corporation, and Aspect Software Parent, Inc.

Table of Contents

Table of Contents

Chapter 1. Market Scope & Methodology

  • 1.1 Market Definition
  • 1.2 Objectives
  • 1.3 Market Scope
  • 1.4 Segmentation
    • 1.4.1 LAMEA Customer Engagement Solutions Market, by Component Type
    • 1.4.2 LAMEA Customer Engagement Solutions Market, by Organization Size
    • 1.4.3 LAMEA Customer Engagement Solutions Market, by Deployment Mode
    • 1.4.4 LAMEA Customer Engagement Solutions Market, by Vertical
    • 1.4.5 LAMEA Customer Engagement Solutions Market, by Country
  • 1.5 Methodology for the research

Chapter 2. Market Overview

  • 2.1 Introduction
  • 2.2 Drivers, and Restraints
    • 2.2.1 Market Drivers
    • 2.2.2 Market Restraints

Chapter 3. LAMEA Customer Engagement Solutions Market

  • 3.1 LAMEA Customer Engagement Solutions Market by Component
    • 3.1.1 LAMEA Customer Engagement Solutions Component Market by Country
    • 3.1.2 LAMEA Customer Engagement Solutions Market by Solution Type
      • 3.1.2.1 LAMEA Omnichannel Solution Market by Country
      • 3.1.2.2 LAMEA Reporting & Analytics Market by Country
      • 3.1.2.3 LAMEA Workforce Optimization Market by Country
      • 3.1.2.4 LAMEA Robotic Process Optimization Market by Country
    • 3.1.3 LAMEA Customer Engagement Solutions Services Market by Country
    • 3.1.4 LAMEA Customer Engagement Solutions Market by Service Type
      • 3.1.4.1 LAMEA Customer Engagement Solutions Professional Services Market by Country
      • 3.1.4.2 LAMEA Customer Engagement Solutions Managed Services Market by Country

Chapter 4. LAMEA Customer Engagement Solutions Market by Organization Size

    • 4.1.1 LAMEA Small & Medium Enterprises Customer Engagement Solutions Market by Country
    • 4.1.2 LAMEA Large Enterprises Customer Engagement Solutions Market by Country

Chapter 5. LAMEA Customer Engagement Solutions Market by Deployment Type

    • 5.1.1 LAMEA Hosted Deployment Customer Engagement Solutions Market by Country
    • 5.1.2 LAMEA On Premise Deployment Customer Engagement Solutions Market by Country

Chapter 6. LAMEA Customer Engagement Solutions Market by Vertical

    • 6.1.1 LAMEA Customer Engagement Solutions in BFSI Market by Country
    • 6.1.2 LAMEA Customer Engagement Solutions in Consumer Goods & Retail Market by Country
    • 6.1.3 LAMEA Customer Engagement Solutions in Healthcare Market by Country
    • 6.1.4 LAMEA Customer Engagement Solutions in Manufacturing Market by Country
    • 6.1.5 LAMEA Customer Engagement Solutions in Travel & Hospitality Market by Country
    • 6.1.6 LAMEA Customer Engagement Solutions in Telecom & IT Market by Country
    • 6.1.7 LAMEA Customer Engagement Solutions in Media & Entertainment Market by Country
    • 6.1.8 LAMEA Customer Engagement Solutions in Others Market by Country

Chapter 7. LAMEA Customer Engagement Solutions Market by Country

  • 7.1 Brazil Customer Engagement Solutions Market
    • 7.1.1 Brazil Customer Engagement Solutions Market by Component
      • 7.1.1.1 Brazil Customer Engagement Solutions Market by Solution Type
      • 7.1.1.2 Brazil Customer Engagement Solutions Market by Services Type
    • 7.1.2 Brazil Customer Engagement Solutions Market by Organization Size
    • 7.1.3 Brazil Customer Engagement Solutions Market by Deployment Type
    • 7.1.4 Brazil Customer Engagement Solutions Market by Vertical
  • 7.2 Argentina Customer Engagement Solutions Market
    • 7.2.1 Argentina Customer Engagement Solutions Market by Component
      • 7.2.1.1 Argentina Customer Engagement Solutions Market by Solution Type
      • 7.2.1.2 Argentina Customer Engagement Solutions Market by Services Type
    • 7.2.2 Argentina Customer Engagement Solutions Market by Organization Size
    • 7.2.3 Argentina Customer Engagement Solutions Market by Deployment Type
    • 7.2.4 Argentina Customer Engagement Solutions Market by Vertical
  • 7.3 UAE Customer Engagement Solutions Market
    • 7.3.1 UAE Customer Engagement Solutions Market by Component
      • 7.3.1.1 UAE Customer Engagement Solutions Market by Solution Type
      • 7.3.1.2 UAE Customer Engagement Solutions Market by Services Type
    • 7.3.2 UAE Customer Engagement Solutions Market by Organization Size
    • 7.3.3 UAE Customer Engagement Solutions Market by Deployment Type
    • 7.3.4 UAE Customer Engagement Solutions Market by Vertical
  • 7.4 Saudi Arabia Customer Engagement Solutions Market
    • 7.4.1 Saudi Arabia Customer Engagement Solutions Market by Component
      • 7.4.1.1 Saudi Arabia Customer Engagement Solutions Market by Solution Type
      • 7.4.1.2 Saudi Arabia Customer Engagement Solutions Market by Services Type
    • 7.4.2 Saudi Arabia Customer Engagement Solutions Market by Organization Size
    • 7.4.3 Saudi Arabia Customer Engagement Solutions Market by Deployment Type
    • 7.4.4 Saudi Arabia Customer Engagement Solutions Market by Vertical
  • 7.5 South Africa Customer Engagement Solutions Market
    • 7.5.1 South Africa Customer Engagement Solutions Market by Component
      • 7.5.1.1 South Africa Customer Engagement Solutions Market by Solution Type
      • 7.5.1.2 South Africa Customer Engagement Solutions Market by Services Type
    • 7.5.2 South Africa Customer Engagement Solutions Market by Organization Size
    • 7.5.3 South Africa Customer Engagement Solutions Market by Deployment Type
    • 7.5.4 South Africa Customer Engagement Solutions Market by Vertical
  • 7.6 Nigeria Customer Engagement Solutions Market
    • 7.6.1 Nigeria Customer Engagement Solutions Market by Component
      • 7.6.1.1 Nigeria Customer Engagement Solutions Market by Solution Type
      • 7.6.1.2 Nigeria Customer Engagement Solutions Market by Services Type
    • 7.6.2 Nigeria Customer Engagement Solutions Market by Organization Size
    • 7.6.3 Nigeria Customer Engagement Solutions Market by Deployment Type
    • 7.6.4 Nigeria Customer Engagement Solutions Market by Vertical
  • 7.7 Rest of LAMEA Customer Engagement Solutions Market
    • 7.7.1 Rest of LAMEA Customer Engagement Solutions Market by Component
      • 7.7.1.1 Rest of LAMEA Customer Engagement Solutions Market by Solution Type
      • 7.7.1.2 Rest of LAMEA Customer Engagement Solutions Market by Services Type
    • 7.7.2 Rest of LAMEA Customer Engagement Solutions Market by Organization Size
    • 7.7.3 Rest of LAMEA Customer Engagement Solutions Market by Deployment Type
    • 7.7.4 Rest of LAMEA Customer Engagement Solutions Market by Vertical

Chapter 8. Company Profiles

  • 8.1 IBM Corporation
    • 8.1.1 Company Overview
    • 8.1.2 Financial Analysis
    • 8.1.3 Segmental and Regional Analysis
    • 8.1.4 Research & Development Expense
  • 8.2 Oracle Corporation
    • 8.2.1 Company Overview
    • 8.2.2 Financial Analysis
    • 8.2.3 Segmental and Regional Analysis
    • 8.2.4 Research & Development Expense
  • 8.3 NICE Ltd.
    • 8.3.1 Company Overview
    • 8.3.2 Financial Analysis
    • 8.3.3 Segmental and Regional Analysis
    • 8.3.4 Research & Development Expense
  • 8.4 Avaya
    • 8.4.1 Company Overview
    • 8.4.2 Financial Analysis
    • 8.4.3 Segmental and Regional Analysis
    • 8.4.4 Research & Development Expense
  • 8.5 SAP SE
    • 8.5.1 Company Overview
    • 8.5.2 Financial Analysis
    • 8.5.3 Segmental and Regional Analysis
    • 8.5.4 Research & Development Expense
  • 8.6 Microsoft Corporation
    • 8.6.1 Company Overview
    • 8.6.2 Financial Analysis
    • 8.6.3 Segmental and Regional Analysis
    • 8.6.4 Research & Development Expense
  • 8.7 Salesforce.com, Inc.
    • 8.7.1 Company Overview
    • 8.7.2 Financial Analysis
    • 8.7.3 Segmental and Regional Analysis
    • 8.7.4 Research & Development Expense
  • 8.8 Pegasystems Inc.
    • 8.8.1 Company Overview
    • 8.8.2 Financial Analysis
    • 8.8.3 Segmental Analysis
    • 8.8.4 Research & Development Expense
  • 8.9 Open Text Corporation
    • 8.9.1 Company Overview
    • 8.9.2 Financial Analysis
    • 8.9.3 Regional Analysis
    • 8.9.4 Research & Development Expense
  • 8.1 Aspect Software Parent, Inc.
    • 8.10.1 Company Overview
    • 8.10.2 Strategies at a Glance
      • 8.10.2.1 Partnerships, Collaborations, and Agreements
      • 8.10.2.2 Product Launch

LIST OF TABLES

  • TABLE 1 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 2 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 3 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 4 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 5 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS COMPONENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 6 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS COMPONENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 7 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 8 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 9 LAMEA OMNICHANNEL SOLUTION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 10 LAMEA OMNICHANNEL SOLUTION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 11 LAMEA REPORTING & ANALYTICS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 12 LAMEA REPORTING & ANALYTICS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 13 LAMEA WORKFORCE OPTIMIZATION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 14 LAMEA WORKFORCE OPTIMIZATION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 15 LAMEA ROBOTIC PROCESS OPTIMIZATION MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 16 LAMEA ROBOTIC PROCESS OPTIMIZATION MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 17 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 18 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 19 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICE TYPE, 2014 - 2017, USD MILLION
  • TABLE 20 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICE TYPE, 2018 - 2024, USD MILLION
  • TABLE 21 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS PROFESSIONAL SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 22 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS PROFESSIONAL SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 23 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MANAGED SERVICES MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 24 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MANAGED SERVICES MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 25 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 26 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 27 LAMEA SMALL & MEDIUM ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 28 LAMEA SMALL & MEDIUM ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 29 LAMEA LARGE ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 30 LAMEA LARGE ENTERPRISES CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 31 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 32 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 33 LAMEA HOSTED DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 34 LAMEA HOSTED DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 35 LAMEA ON PREMISE DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 36 LAMEA ON PREMISE DEPLOYMENT CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 37 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 38 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 39 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN BFSI MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 40 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN BFSI MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 41 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN CONSUMER GOODS & RETAIL MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 42 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN CONSUMER GOODS & RETAIL MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 43 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN HEALTHCARE MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 44 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN HEALTHCARE MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 45 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN MANUFACTURING MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 46 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN MANUFACTURING MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 47 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 48 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN TRAVEL & HOSPITALITY MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 49 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN TELECOM & IT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 50 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN TELECOM & IT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 51 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 52 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN MEDIA & ENTERTAINMENT MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 53 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN OTHERS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 54 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS IN OTHERS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 55 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2014 - 2017, USD MILLION
  • TABLE 56 LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COUNTRY, 2018 - 2024, USD MILLION
  • TABLE 57 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 58 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 59 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 60 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 61 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 62 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 63 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 64 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 65 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 66 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 67 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 68 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 69 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 70 BRAZIL CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 71 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 72 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 73 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 74 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 75 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 76 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 77 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 78 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 79 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 80 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 81 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 82 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 83 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 84 ARGENTINA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 85 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 86 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 87 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 88 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 89 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 90 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 91 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 92 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 93 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 94 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 95 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 96 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 97 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 98 UAE CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 99 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 100 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 101 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 102 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 103 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 104 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 105 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 106 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 107 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 108 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 109 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 110 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 111 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 112 SAUDI ARABIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 113 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 114 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 115 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 116 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 117 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 118 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 119 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 120 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 121 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 122 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 123 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 124 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 125 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 126 SOUTH AFRICA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 127 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 128 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 129 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 130 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 131 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 132 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 133 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 134 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 135 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 136 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 137 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 138 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 139 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 140 NIGERIA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 141 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2014 - 2017, USD MILLION
  • TABLE 142 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET, 2018 - 2024, USD MILLION
  • TABLE 143 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2014 - 2017, USD MILLION
  • TABLE 144 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY COMPONENT, 2018 - 2024, USD MILLION
  • TABLE 145 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2014 - 2017, USD MILLION
  • TABLE 146 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SOLUTION TYPE, 2018 - 2024, USD MILLION
  • TABLE 147 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2014 - 2017, USD MILLION
  • TABLE 148 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY SERVICES TYPE, 2018 - 2024, USD MILLION
  • TABLE 149 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2014 - 2017, USD MILLION
  • TABLE 150 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY ORGANIZATION SIZE, 2018 - 2024, USD MILLION
  • TABLE 151 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2014 - 2017, USD MILLION
  • TABLE 152 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY DEPLOYMENT TYPE, 2018 - 2024, USD MILLION
  • TABLE 153 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2014 - 2017, USD MILLION
  • TABLE 154 REST OF LAMEA CUSTOMER ENGAGEMENT SOLUTIONS MARKET BY VERTICAL, 2018 - 2024, USD MILLION
  • TABLE 155 KEY INFORMATION - IBM CORPORATION
  • TABLE 156 KEY INFORMATION - ORACLE CORPORATION
  • TABLE 157 KEY INFORMATION - NICE LTD.
  • TABLE 158 KEY INFORMATION - AVAYA
  • TABLE 159 KEY INFORMATION - SAP SE
  • TABLE 160 KEY INFORMATION - MICROSOFT CORPORATION
  • TABLE 161 KEY INFORMATION - SALESFORCE.COM, INC.
  • TABLE 162 KEY INFORMATION - PEGASYSTEMS INC.
  • TABLE 163 KEY INFORMATION - OPEN TEXT CORPORATION
  • TABLE 164 KEY INFORMATION - ASPECT SOFTWARE PARENT, INC.
Back to Top