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Market Research Report

Enterprise Social Software (ESS) Market (On Premise, On Demand, Social Collaboration, Enterprise Social Networks) - Global Advancements, Demand Analysis & Worldwide Market Forecasts (2014 - 2019)

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Enterprise Social Software (ESS) Market (On Premise, On Demand, Social Collaboration, Enterprise Social Networks) - Global Advancements, Demand Analysis & Worldwide Market Forecasts (2014 - 2019)
Published: May 13, 2014 Content info: 136 Pages
Description

The ESS market redefines the traditional collaboration suite by bringing in a social angle to it. These solutions are not just confined to traditional email and online meetings but also extend their offerings to social networking functionality such as micro-blogging, wikis, profiles, tagging, and feeds. These solutions don't just cater to employees within organizations, but are also aimed at expanding their reach across channel partners and customers, thereby expanding their reach across departmental and geographical boundaries. Social software suite includes social networking, social content, and social collaboration.

Components of an enterprise social suite:

  • Social collaboration: Social collaboration comprises sharing, distribution of information amongst users, document sharing, emails, instant messaging, online meetings, webinars, video conferences, and screen sharing, amongst others
  • Social content: Social content applications support explicit sharing of content items along social networks. As a category, social content includes video or media-sharing, as well as other ways to share or raise awareness of content
  • Social networking: Social networks can support basic communications as well as the sharing of information via bookmarks, news feeds, people search engines, comments, photo sharing, sharing documents, sharing reports and tasks, application activities, content, ideas, favorites, and ratings. Social networking is an integration of various social software functions into one environment

MarketsandMarkets forecasts an explosion in cloud-based services globally. The reasons for affinity towards cloud-based services include its reduced licensing costs, the ability to cut out unnecessary IT staff focus on maintenance, and the flexibility in expansion of businesses. In order to harness the benefits of a cloud model deployment, enterprises should first analyze the benefits of their existing set-up as well as those that a cloud-based service can give them.

The challenge lies in positioning the software in the traditional frameset of an enterprise. ESS cannot survive in an autocratic culture. It's highly likely that such a management perceives the transparency and flexibility of ESS as tools that employees can use to clandestinely undermine authority. Such a setup will question whether an internal social network makes sense for their corporate culture. If there is too much officialdom and managerial visual projection associated with the corporate social environment, some task teams might find it easier to team up through a Facebook group or any other freemium products. There is also a possibility that people, who are not fully aware of the benefits of social software, sidetrack it as a frolicsome, time-wasting medium to share jokes and family photos. In this sense, a comparison with Facebook or even using the word 'social' will make it more difficult to sell the concept internally, especially for the SMEs and SOHOs. With a lack of proper knowledge, there is also a possibility of sidetracking the enterprise software or even comparing it to freeware like Skype among others.

There are various assumptions that we have taken into consideration for market sizing and forecasting exercise. Few of global assumptions include political, economic, social, technological and economic factors. For instance, exchange rates, one of the economic factors, are expected to have a moderate rating of impact on this market. Therefore, dollar fluctuations are expected to not seriously affect the forecasts in the emerging APAC regions.

The report will help the market leaders/new entrants in this market in the following ways -

  • 1. This report segments the market into devices and applications, covering this market comprehensively. The report provides the closest approximations of the revenue numbers for the overall market and the sub-segments. The market numbers are further split across the different verticals and regions.
  • 2. This report will help them better understand the competitor and gain more insights to better position their business. There is a separate section on competitive landscape, including competitor ecosystem, mergers and acquisition and venture capital funding. Besides, there are company profiles of 10 top players in this market. In this section, market internals are provided that can put them ahead of the competitors.
  • 3. The report helps them understand the pulse of the market. The report provides information on key market drivers, restraints, challenges, and opportunities.
Table of Contents
Product Code: TC 2476

Table of Contents

1. INTRODUCTION

  • 1.1. KEY TAKE-AWAYS
  • 1.2. REPORT DESCRIPTION
  • 1.3. MARKETS COVERED
  • 1.4. STAKEHOLDERS
  • 1.5. FORECAST ASSUMPTIONS
  • 1.6. RESEARCH METHODOLOGY
    • 1.6.1. SECONDARY RESEARCH
    • 1.6.2. PRIMARY RESEARCH
    • 1.6.3. DATA TRIANGULATION

2. EXECUTIVE SUMMARY

3. MARKET OVERVIEW

  • 3.1. MARKET DEFINITION
  • 3.2. MARKET SEGMENTATION
  • 3.3. ENTERPRISE SOCIAL SOFTWARE ECOSYSTEM
    • 3.3.1. STANDALONE SOCIAL SOFTWARE SOLUTION PROVIDERS
    • 3.3.2. COLLABORATION SOLUTION PROVIDERS
    • 3.3.3. ENTERPRISE APPLICATION ADD-ON PROVIDERS
  • 3.4. OVERALL MARKET SIZE
  • 3.5. PUBLIC SOCIAL SOLUTIONS VS ENTERPRISE SOCIAL SOLUTIONS COMPARISON
  • 3.6. MARKET DYNAMICS
    • 3.6.1. DRIVERS
      • 3.6.1.1. Enterprise social adds value to businesses
      • 3.6.1.2. Accommodating features
      • 3.6.1.3. Employees popular demand
      • 3.6.1.4. Riding the current trend
    • 3.6.2. RESTRAINTS AND CHALLENGES
      • 3.6.2.1. Skeptical approach
      • 3.6.2.2. Initial setup costs
      • 3.6.2.3. Profusion of tools and lack of integration
    • 3.6.3. OPPORTUNITIES
      • 3.6.3.1. Multi-vertical focus
      • 3.6.3.2. Bring your own device (BYOD) ecosystem
    • 3.6.4. IMPACT ANALYSIS OF DROS

4. ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY DEPLOYMENT

  • 4.1. INTRODUCTION
  • 4.2. ON-PREMISE
    • 4.2.1. OVERVIEW
    • 4.2.2. MARKET SIZE AND FORECAST BY VERTICAL
    • 4.2.3. MARKET SIZE AND FORECAST BY END-USER
    • 4.2.4. MARKET SIZE AND FORECAST BY GEOGRAPHY
  • 4.3. ON-DEMAND (SAAS)
    • 4.3.1. OVERVIEW
    • 4.3.2. MARKET SIZE AND FORECAST BY VERTICAL
    • 4.3.3. MARKET SIZE AND FORECAST BY END-USER
    • 4.3.4. MARKET SIZE AND FORECAST BY GEOGRAPHY

5. ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY TYPE OF SERVICE CONSUMER

  • 5.1. SMALL OFFICE/HOME OFFICE (SOHO)
    • 5.1.1. OVERVIEW
    • 5.1.2. MARKET SIZE AND FORECAST BY VERTICAL
  • 5.2. SMALL AND MEDIUM BUSINESSES (SMB)
    • 5.2.1. OVERVIEW
    • 5.2.2. MARKET SIZE AND FORECAST BY VERTICAL
  • 5.3. ENTERPRISES
    • 5.3.1. OVERVIEW
    • 5.3.2. MARKET SIZE AND FORECAST BY VERTICAL

6. ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY TYPE OF VERTICALS

  • 6.1. INTRODUCTION
  • 6.2. ACADEMIA & GOVERNMENT
    • 6.2.1. OVERVIEW
    • 6.2.2. MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT
    • 6.2.3. MARKET SIZE AND FORECAST BY TYPE OF END-USER
    • 6.2.4. MARKET SIZE AND FORECAST BY GEOGRAPHY
  • 6.3. BANKING, FINANCIAL SERVICES & INSURANCE (BFSI)
    • 6.3.1. OVERVIEW
    • 6.3.2. MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT
    • 6.3.3. MARKET SIZE AND FORECAST BY TYPE OF END-USER
    • 6.3.4. MARKET SIZE AND FORECAST BY TYPE OF GEOGRAPHY
  • 6.4. HEALTHCARE & LIFE SCIENCES
    • 6.4.1. OVERVIEW
    • 6.4.2. MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT
    • 6.4.3. MARKET SIZE AND FORECAST BY TYPE OF END-USER
    • 6.4.4. MARKET SIZE AND FORECAST BY GEOGRAPHY
  • 6.5. HIGH TECH AND TELECOMMUNICATIONS
    • 6.5.1. OVERVIEW
    • 6.5.2. MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT
    • 6.5.3. MARKET SIZE AND FORECAST BY TYPE OF END-USER
    • 6.5.4. MARKET SIZE AND FORECAST BY GEOGRAPHY
  • 6.6. RETAIL
    • 6.6.1. OVERVIEW
    • 6.6.2. MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT
    • 6.6.3. MARKET SIZE AND FORECAST BY TYPE OF END-USER
    • 6.6.4. MARKET SIZE AND FORECAST BY GEOGRAPHY
  • 6.7. OTHERS
    • 6.7.1. OVERVIEW
    • 6.7.2. MARKET SIZE AND FORECAST BY TYPE OF DEPLOYMENT
    • 6.7.3. MARKET SIZE AND FORECAST BY TYPE OF END-USER
    • 6.7.4. MARKET SIZE AND FORECAST BY GEOGRAPHY

7. ENTERPRISE SOCIAL SOFTWARE: MARKET SIZE AND FORECAST BY GEOGRAPHIES

  • 7.1. NORTH AMERICA(NA)
    • 7.1.1. OVERVIEW
    • 7.1.2. MARKET SIZE AND FORECAST BY TYPE OF END-USER
  • 7.2. EUROPE (EU)
    • 7.2.1. OVERVIEW
    • 7.2.2. MARKET SIZE AND FORECAST BYTYPE OF END-USER
  • 7.3. ASIA-PACIFIC AND JAPAN (APAC)
    • 7.3.1. OVERVIEW
    • 7.3.2. MARKET SIZE AND FORECAST BY TYPE OF END-USER
  • 7.4. MIDDLE EAST AND AFRICA (MEA)
    • 7.4.1. OVERVIEW
    • 7.4.2. MARKET SIZE AND FORECAST BY TYPE OF END-USER
  • 7.5. LATIN AMERICA (LA)
    • 7.5.1. OVERVIEW
  • 7.5.2. MARKET SIZE AND FORECAST BY TYPE OF END-USER

8. ENTERPRISE SOCIAL SOFTWARE: DEMAND ANALYSIS

  • 8.1. TECHNOLOGY SOLUTIONS (USAGE PERCENTAGE)
    • 8.1.1. DOCUMENT MANAGEMENT AND COLLABORATION
    • 8.1.2. INSTANT MESSAGING
    • 8.1.3. ENTERPRISE WIKIS AND SHARED SPACES
    • 8.1.4. ENTERPRISE SOCIAL NETWORKING GROUPS
    • 8.1.5. ENTERPRISE MICROBLOGGING
    • 8.1.6. ENTERPRISE COMMUNITY AND BLOGS
  • 8.2. ENTERPRISE FUNCTIONS (USAGE PERCENTAGE)
    • 8.2.1. HUMAN RESOURCES (HR)
    • 8.2.2. INFORMATION TECHNOLOGY (IT)
    • 8.2.3. MARKETING
    • 8.2.4. OPERATIONS
    • 8.2.5. RESEARCH AND DEVELOPMENT (R&D)
    • 8.2.6. SALES
    • 8.2.7. OTHERS

9. ENTERPRISE SOCIAL SOFTWARE: PAIN POINTS AND FUTURE APPROACHES

  • 9.1. PAIN POINTS - NOW
    • 9.1.1. COMPLIANCE ISSUES
    • 9.1.2. NASCENT SOCIAL BUSINESS MATURITY
    • 9.1.3. LACK OF METRICS FOR BENCHMARKING
  • 9.2. FUTURE FOCUS AND OPPORTUNITIES
    • 9.2.1. VALUE CREATION :BY RELATIONSHIPS VS TECHNOLOGY
    • 9.2.2. ENTERPRISE GOES SOCIAL
    • 9.2.3. INTEGRATION OF EXISTING PLATFORMS

10. COMPETITIVE LANDSCAPE

  • 10.1. VENTURE CAPITAL FUNDING
  • 10.2. MERGERS AND ACQUISITIONS
  • 10.3. JOINT VENTURE & COLLABORATIONS
  • 10.4. NEW PRODUCT LAUNCHES

11. COMPANY PROFILES (Overview, Financials, Products & Services, & Strategy and Analyst Insights)*

  • 11.1. ACQUIA
  • 11.2. ATLASSIAN
  • 11.3. ATOS
  • 11.4. AUTODESK
  • 11.5. BROADVISION
  • 11.6. CISCO
  • 11.7. CITRIX
  • 11.8. GOOGLE INC
  • 11.9. HARMON.IE
  • 11.10. HYPEROFFICE
  • 11.11. IBM
  • 11.12. JIVE INC
  • 11.13. LIFERAY
  • 11.14. LITHIUM
  • 11.15. MANGOAPPS
  • 11.16. MICROSOFT
  • 11.17. NEWSGATOR TECHNOLOGIES
  • 11.18. OPEN TEXT CORP
  • 11.19. SALESFORCE
  • 11.20. SOCIALTEXT
  • 11.21. TELLIGENT
  • 11.22. TIBCO
  • 11.23. VMWARE
  • 11.24. ZYNCRO TECH

*Details on Overview, Products & Services, Strategy and Analyst Insights might not be captured in case of unlisted companies.

  • 11.25. OTHER KEY INNOVATORS
    • 11.25.1. ATTACHMATE-NOVELL
    • 11.25.2. DOUBLEDUTCH
    • 11.25.3. IMMER-UPTODATE
    • 11.25.4. INNOV8TIF SOLUTIONS
    • 11.25.5. MAGNET SYSTEMS
    • 11.25.6. MOXIE SOFTWARE
    • 11.25.7. MZINGA
    • 11.25.8. ORACLE
    • 11.25.9. SABA
    • 11.25.10. SAP (SUCCESSFACTORS-CUBETREE)

LIST OF TABLES

  • TABLE 1: FORECAST ASSUMPTIONS
  • TABLE 2: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, 2013 - 2018 ($MILLION)
  • TABLE 3: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, 2013 - 2018 ($MILLION)
  • TABLE 4: IMPACT ANALYSIS OF DROS ON THE ESN MARKET
  • TABLE 5: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 6: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY TYPE OF DEPLOYMENT, BY PROPORTION, 2013 - 2018 (%)
  • TABLE 7: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 8: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE, BY VERTICAL, 2013 - 2018 ($MILLION)
  • TABLE 9: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • TABLE 10: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE, BY END-USER, 2013 - 2018 ($MILLION)
  • TABLE 11: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE, BY END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 12: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE,BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 13: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 14: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY VERTICAL, 2013 - 2018 ($MILLION)
  • TABLE 15: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • TABLE 16: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND,BY END-USER, 2013 - 2018 ($MILLION)
  • TABLE 17: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 18: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 19: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 20: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY END-USER, 2013 - 2018 ($MILLION)
  • TABLE 21: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY END-USER, BY PROPORTION, 2013 - 2018 (%)
  • TABLE 22: GLOBAL ENTERPRISE SOCIAL MARKET, BY END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 23: GLOBAL SOHO - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 ($MILLION)
  • TABLE 24: GLOBAL SOHO - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • TABLE 25: GLOBAL SMB - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 ($MILLION)
  • TABLE 26: GLOBAL SMB - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • TABLE 27: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ENTERPRISES, BY VERTICAL , 2013 - 2018 ($MILLION)
  • TABLE 28: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ENTERPRISES, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • TABLE 29: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 ($MILLION)
  • TABLE 30: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, BY PROPORTION, 2013 - 2018 (%)
  • TABLE 31: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • TABLE 32: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 33: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 34: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY TYPE END-USER, 2013 - 2018 ($MILLION)
  • TABLE 35: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 36: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 37: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 38: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 39: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 40: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 41: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 42: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 43: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 44: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 45: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 46: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 47: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 48: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 49: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 50: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 51: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 52: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 53: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 54: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 55: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 56: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 57: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 58: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 59: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 60: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 61: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 62: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 63: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY TYPE OF DEPLOYMENT, 2013 - 2018 ($MILLION)
  • TABLE 64: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • TABLE 65: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 66: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 67: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 68: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 69: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 ($MILLION)
  • TABLE 70: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY, BY PROPORTION, 2013 - 2018 (%)
  • TABLE 71: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • TABLE 72: ENTERPRISE SOCIAL MARKET REVENUE, BY NA, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 73: ENTERPRISE SOCIAL MARKET REVENUE, BY NA, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 74: ENTERPRISE SOCIAL MARKET REVENUE, BY EUROPE, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 75: ENTERPRISE SOCIAL MARKET REVENUE, BY EUROPE, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 76: ENTERPRISE SOCIAL MARKET REVENUE, BY APAC, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 77: ENTERPRISE SOCIAL MARKET REVENUE, BY APAC, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 78: ENTERPRISE SOCIAL MARKET REVENUE, BY MEA, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 79: ENTERPRISE SOCIAL MARKET REVENUE, BY MEA, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • TABLE 80: ENTERPRISE SOCIAL MARKET REVENUE, BY LA, BY TYPE OF END-USER, 2013 - 2018 ($MILLION)
  • TABLE 81: ENTERPRISE SOCIAL MARKET REVENUE, BY LA, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)

LIST OF FIGURES

  • FIGURE 1: GLOBAL ENTERPRISE SOCIAL MARKET, 2013 - 2018 (Y-O-Y %)
  • FIGURE 2: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 3: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • FIGURE 4: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE, BY END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 5: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-PREMISE, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 6: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • FIGURE 7: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 8: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ON-DEMAND, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 9: GLOBAL ENTERPRISE SOCIAL MARKET, BY END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 10: GLOBAL SOHO - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • FIGURE 11: GLOBAL SMB - ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • FIGURE 12: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ENTERPRISES, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • FIGURE 13: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY VERTICAL, 2013 - 2018 (Y-O-Y %)
  • FIGURE 14: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 15: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 16: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY ACAD & GOVT, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 17: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 18: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 19: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY BFSI BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 20: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 21: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 22: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HEALTHCARE, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 23: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 24: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 25: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY HIGH TECH & TELECOM, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 26: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 27: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 28: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY RETAIL, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 29: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY TYPE OF DEPLOYMENT, 2013 - 2018 (Y-O-Y %)
  • FIGURE 30: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 31: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY OTHERS, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 32: GLOBAL ENTERPRISE SOCIAL MARKET REVENUE, BY GEOGRAPHY, 2013 - 2018 (Y-O-Y %)
  • FIGURE 33: ENTERPRISE SOCIAL MARKET REVENUE, BY NA, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 34: ENTERPRISE SOCIAL MARKET REVENUE, BY EUROPE, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 35: ENTERPRISE SOCIAL MARKET REVENUE, BY APAC, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 36: ENTERPRISE SOCIAL MARKET REVENUE, BY MEA, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 37: ENTERPRISE SOCIAL MARKET REVENUE, BY LA, BY TYPE OF END-USER, 2013 - 2018 (Y-O-Y %)
  • FIGURE 38: ENTERPRISE SOCIAL SOFTWARE, USAGE PERCENTAGE BY FEATURES
  • FIGURE 39: ENTERPRISE SOCIAL SOFTWARE, USAGE PERCENTAGE BY FEATURES
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