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Market Research Report

Cloud POS Market by Component, Organization Size, Application Area (Retail and Consumer Goods, Travel and Hospitality, Transportation and Logistics, Media and Entertainment, and Healthcare), and Region - Global Forecast to 2023

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Cloud POS Market by Component, Organization Size, Application Area (Retail and Consumer Goods, Travel and Hospitality, Transportation and Logistics, Media and Entertainment, and Healthcare), and Region - Global Forecast to 2023
Published: October 3, 2018 Content info: 112 Pages
Description

"Increasing business mobility, flexibilty, and demand for efficient management of POS terminals across multiple locations to fuel the demand for cloud POS solution and services across the globe"

MarketsandMarkets expects the global cloud POS market size to grow from USD 1.34 billion in 2018 to USD 3.73 billion by 2023, at a CAGR of 22.7% during the forecast period. A fully featured cloud POS system helps enterprises in inventory tracking, analytics, sales monitoring and reporting, employee management, customer data management, mobile connectivity, and robust integrations. Concerns over security for cloud-based offerings may restrain the market growth.

Training, consulting, and integration segment to hold a larger market size during the forecast period

The training, consulting, and integration services include offering expert advisory services on queries related to cloud POS. Integration and software deployment services play an important role in the cloud POS market by providing custom product development. Moreover, support and maintenance services include ongoing customer support, feature enhancements, and software upgrades and technical improvements for the existing cloud POS software.

Retail and consumer goods application area to hold the largest market size during the forecast period

Modern retail POS systems provide unified experience, real-time data, and omnichannel execution to users. They allow the user to associate with the technology and give real-time inventory visibility, history of purchases and online browsing, and thus allowing the user to increase the basket size and same store sales. It is expected that cloud-based POS will continue to proliferate in many industries replacing old cash registers with mobile devices running on cloud-based POS.

Asia Pacific (APAC) to hold the largest market size and to grow at the highest rate during the forecast period

APAC is estimated to hold the largest market size in the global cloud POS market in 2018, and the trend is expected to continue during the forecast period. Rapidly expanding customer base owing to increasing prominence of SMEs and the reduction in total cost of ownership is expected to drive the cloud POS market in APAC. The booming retail sector and emerging infrastructures in the region would further facilitate the growth of the cloud POS market in APAC. Moreover, the economic growth in APAC is attracting more investments from the cloud POS vendors. APAC is a potential market for significant growth for cloud POS vendors. Hence, many companies are expanding their reach in the region.

In the process of determining and verifying the market size for several segments and subsegments gathered through secondary research, extensive primary interviews were conducted with the key people. The breakup of the profiles of the primary participants as follows:

  • By Company Type: Tier I: 17%, Tier II: 50%, and Tier III: 33%
  • By Designation: C-Level: 33%, D-Level: 50%, and Others: 17%
  • By Region: North America: 33%, Europe: 17%, and RoW: 50%

The report profiles the following key vendors:

  • 1. Square Inc (US)
  • 2. Cegid (France)
  • 3. UTC RETAIL (US)
  • 4. Shop Keep (US)
  • 5. PAR Technology (US)
  • 6. Shopify (Canada)
  • 7. B2B Soft (US)
  • 8. Intuit (US)
  • 9. Lightspeed (Canada)
  • 10. Oracle (US)
  • 11. SalonTarget (US)
  • 12. RetailOps (US)
  • 13. Celerant Technology (US)
  • 14. TouchSuite (US)
  • 15. Clover (US)
  • 16. Revel Systems (US)
  • 17. ERPLY (US)
  • 18. Omnico Group (UK)
  • 19. Diaspark (US)
  • 20. Teamwork Retail (US)
  • 21. Jesta I.S. (Canada)
  • 22. One Step Retail Solutions (US)
  • 23. Phorest (Ireland)
  • 24. Poster POS (Poland)
  • 25. Iiko (Russia)

Research Coverage:

The report segments the global cloud POS market by service type (training, consulting, integration; and support and maintenance). The tier type includes Tier 1, Tier 2 and Tier 3. The market by vertical covers retail and wholesale, travel and hospitality, media and entertainment, and transport and logistics. The report also covers the market in the 5 major regions: North America, Europe, APAC, Middle East and Africa (MEA), and Latin America.

The report helps the market leaders/new entrants in the following ways:

  • 1. The report segments the cloud POS market comprehensively and provides the closest approximations of the revenue numbers for the overall market and sub segments across industries and regions.
  • 2. The report helps stakeholders understand the pulse of the market and provides them with the information on the key market drivers, restraints, challenges, and opportunities.
  • 3. The report also helps stakeholders better understand their competitors and gain more insights to enhance their position in the market. The competitive landscape section includes new product launches, partnerships, agreements and collaborations, mergers and acquisitions, and expansions related to the global cloud POS market.
Table of Contents
Product Code: TC 6640

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 OBJECTIVES OF THE STUDY
  • 1.2 MARKET DEFINITION
  • 1.3 MARKET SCOPE
  • 1.4 REGIONAL SCOPE
  • 1.5 YEARS CONSIDERED FOR THE STUDY
  • 1.6 CURRENCY
  • 1.7 STAKEHOLDERS

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakdown of primaries
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET SIZE ESTIMATION
  • 2.3 RESEARCH ASSUMPTIONS
  • 2.4 LIMITATIONS

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE CLOUD POS MARKET
  • 4.2 CLOUD POS MARKET, TOP 3 APPLICATION AREAS AND REGIONS
  • 4.3 LIFE CYCLE ANALYSIS, BY REGION

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • 5.2.1 DRIVERS
      • 5.2.1.1 Increased business mobility and flexibility
      • 5.2.1.2 Efficient management of POS terminals across multiple locations
      • 5.2.1.3 Improved service delivery
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Skepticism regarding cloud-based offerings
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Growing demand for eCommerce transactions in retail and consumer goods applications
      • 5.2.3.2 Increase in cashless transactions in different countries
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Lack of standardization and awareness
  • 5.3 TECHNOLOGY TRENDS AND STANDARDS
    • 5.3.1 INTRODUCTION
    • 5.3.2 STANDARDS AND GUIDELINES FOR CLOUD POS MARKET
      • 5.3.2.1 Payment Card Industry Data Security Standard (PCI DSS)
      • 5.3.2.2 Health Insurance Portability and Accountability Act (HIPAA)
      • 5.3.2.3 Federal Information Security Management Act (FISMA)
      • 5.3.2.4 PCI PIN Transaction Security (PCI PTS) requirements
      • 5.3.2.5 International Organization for Standardization (ISO) 10536
      • 5.3.2.6 ISO 14443
      • 5.3.2.7 Distributed Management Task Force (DMTF) standards
      • 5.3.2.8 Organization for the Advancement of Structured Information Standards (OASIS)

6 CLOUD POS MARKET, BY COMPONENT

  • 6.1 INTRODUCTION

7 CLOUD POS MARKET, BY SERVICE

  • 7.1 INTRODUCTION
  • 7.2 TRAINING, CONSULTING, AND INTEGRATION
  • 7.3 SUPPORT AND MAINTENANCE

8 CLOUD POS MARKET, BY ORGANIZATION SIZE

  • 8.1 INTRODUCTION
  • 8.2 SMALL AND MEDIUM-SIZED ENTERPRISES
  • 8.3 LARGE ENTERPRISES

9 CLOUD POS MARKET, BY APPLICATION AREA

  • 9.1 INTRODUCTION
  • 9.2 RETAIL AND CONSUMER GOODS
    • 9.2.1 INVENTORY MANAGEMENT
    • 9.2.2 CASH MANAGEMENT AND CHECKOUT
    • 9.2.3 LABOUR SCHEDULING
    • 9.2.4 SHELF SPACE MANAGEMENT
    • 9.2.5 SCALE MANAGEMENT
  • 9.3 TRAVEL AND HOSPITALITY
    • 9.3.1 RESTAURANT AND TABLE MANAGEMENT
    • 9.3.2 STAFF MANAGEMENT
    • 9.3.3 KITCHEN MANAGEMENT
    • 9.3.4 REPORTING
  • 9.4 MEDIA AND ENTERTAINMENT
    • 9.4.1 CINEMA OPERATIONS MANAGEMENT
    • 9.4.2 IN-THEATRE DINING MANAGEMENT
    • 9.4.3 CASH DESK MANAGEMENT
    • 9.4.4 DIGITAL SIGNAGE MANAGEMENT
  • 9.5 TRANSPORTATION AND LOGISTICS
    • 9.5.1 VEHICLE INVENTORY MANAGEMENT
    • 9.5.2 OPERATIONS MANAGEMENT
    • 9.5.3 WAREHOUSE MANAGEMENT
    • 9.5.4 PAYROLL MANAGEMENT
  • 9.6 HEALTHCARE
    • 9.6.1 INVENTORY MANAGEMENT
    • 9.6.2 INVOICING
    • 9.6.3 REPORTING AND ANALYTICS

10 CLOUD POS MARKET, BY REGION

  • 10.1 INTRODUCTION
  • 10.2 NORTH AMERICA
    • 10.2.1 UNITED STATES
    • 10.2.2 CANADA
  • 10.3 EUROPE
    • 10.3.1 UNITED KINGDOM
    • 10.3.2 FRANCE
    • 10.3.3 GERMANY
    • 10.3.4 REST OF EUROPE
  • 10.4 ASIA PACIFIC
    • 10.4.1 CHINA
    • 10.4.2 JAPAN
    • 10.4.3 INDIA
    • 10.4.4 REST OF ASIA PACIFIC
  • 10.5 MIDDLE EAST AND AFRICA
    • 10.5.1 KINGDOM OF SAUDI ARABIA
    • 10.5.2 SOUTH AFRICA
    • 10.5.3 REST OF MIDDLE EAST AND AFRICA
  • 10.6 LATIN AMERICA
    • 10.6.1 BRAZIL
    • 10.6.2 MEXICO
    • 10.6.3 REST OF LATIN AMERICA

11 COMPETITIVE LANDSCAPE

  • 11.1 OVERVIEW
  • 11.2 COMPETITIVE SCENARIO
    • 11.2.1 NEW PRODUCT LAUNCHES/PRODUCT UPGRADATIONS
    • 11.2.2 PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS
    • 11.2.3 MERGERS AND ACQUISITIONS

12 COMPANY PROFILES

  • 12.1 INTRODUCTION

(Business Overview, Solutions Offered, Recent Developments, SWOT Analysis, and MNM View)*

  • 12.2 SQUARE, INC.
  • 12.3 CEGID
  • 12.4 UTC RETAIL
  • 12.5 SHOPKEEP
  • 12.6 PAR TECHNOLOGY
  • 12.7 SHOPIFY
  • 12.8 B2B SOFT
  • 12.9 INTUIT
  • 12.10 LIGHTSPEED
  • 12.11 ORACLE
  • 12.12 SALONTARGET
  • 12.13 RETAILOPS
  • 12.14 CELERANT TECHNOLOGY
  • 12.15 TOUCHSUITE
  • 12.16 CLOVER
  • 12.17 REVEL SYSTEMS
  • 12.18 ERPLY
  • 12.19 OMNICO GROUP
  • 12.20 DIASPARK
  • 12.21 TEAMWORK RETAIL
  • 12.22 JESTA I.S.
  • 12.23 ONE STOP RETAIL SOLUTIONS
  • 12.24 PHOREST
  • 12.25 POSTER POS
  • 12.26 IIKO

Details on Business Overview, Solutions Offered, Recent Developments, SWOT Analysis, and MNM View might not be captured in case of unlisted companies.

13 APPENDIX

  • 13.1 DISCUSSION GUIDE
  • 13.2 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 13.3 AVAILABLE CUSTOMIZATIONS
  • 13.4 RELATED REPORTS
  • 13.5 AUTHOR DETAILS

LIST OF TABLES

  • TABLE 1: UNITED STATES DOLLAR EXCHANGE RATE, 2014-2017
  • TABLE 2: GLOBAL CLOUD POS MARKET: ASSUMPTIONS
  • TABLE 3: CLOUD POS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 4: SOLUTION: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 5: SERVICES: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 6: CLOUD POS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 7: TRAINING, CONSULTING, AND INTEGRATION: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 8: SUPPORT AND MAINTENANCE: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 9: CLOUD POS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 10: SMALL AND MEDIUM-SIZED ENTERPRISES: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 11: LARGE ENTERPRISES: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 12: CLOUD POS MARKET SIZE, BY APPLICATION AREA, 2016-2023 (USD MILLION)
  • TABLE 13: RETAIL AND CONSUMER GOODS: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 14: TRAVEL AND HOSPITALITY: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 15: MEDIA AND ENTERTAINMENT: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 16: TRANSPORTATION AND LOGISTICS: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 17: HEALTHCARE: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 18: CLOUD POS MARKET SIZE, BY REGION, 2016-2023 (USD MILLION)
  • TABLE 19: NORTH AMERICA: CLOUD POS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 20: NORTH AMERICA: CLOUD POS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 21: NORTH AMERICA: CLOUD POS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 22: NORTH AMERICA: CLOUD POS MARKET SIZE, BY APPLICATION AREA, 2016-2023 (USD MILLION)
  • TABLE 23: NORTH AMERICA: CLOUD POS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 24: EUROPE: CLOUD POS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 25: EUROPE: CLOUD POS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 26: EUROPE: CLOUD POS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 27: EUROPE: CLOUD POS MARKET SIZE, BY APPLICATION AREA, 2016-2023 (USD MILLION)
  • TABLE 28: EUROPE: CLOUD POS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 29: ASIA PACIFIC: CLOUD POS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 30: ASIA PACIFIC: CLOUD POS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 31: ASIA PACIFIC: CLOUD POS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 32: ASIA PACIFIC: CLOUD POS MARKET SIZE, BY APPLICATION AREA, 2016-2023 (USD MILLION)
  • TABLE 33: ASIA PACIFIC: CLOUD POS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 34: MIDDLE EAST AND AFRICA: CLOUD POS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 35: MIDDLE EAST AND AFRICA: CLOUD POS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 36: MIDDLE EAST AND AFRICA: CLOUD POS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 37: MIDDLE EAST AND AFRICA: CLOUD POS MARKET SIZE, BY APPLICATION AREA, 2016-2023 (USD MILLION)
  • TABLE 38: MIDDLE EAST AND AFRICA: CLOUD POS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 39: LATIN AMERICA: CLOUD POS MARKET SIZE, BY COMPONENT, 2016-2023 (USD MILLION)
  • TABLE 40: LATIN AMERICA: CLOUD POS MARKET SIZE, BY SERVICE, 2016-2023 (USD MILLION)
  • TABLE 41: LATIN AMERICA: CLOUD POS MARKET SIZE, BY ORGANIZATION SIZE, 2016-2023 (USD MILLION)
  • TABLE 42: LATIN AMERICA: CLOUD POS MARKET SIZE, BY APPLICATION AREA, 2016-2023 (USD MILLION)
  • TABLE 43: LATIN AMERICA: CLOUD POS MARKET SIZE, BY COUNTRY, 2016-2023 (USD MILLION)
  • TABLE 44: NEW PRODUCT LAUNCHES/PRODUCT UPGRADATIONS, 2018
  • TABLE 45: PARTNERSHIPS, AGREEMENTS, AND COLLABORATIONS, 2018
  • TABLE 46: MERGERS AND ACQUISITIONS, 2018

LIST OF FIGURES

  • FIGURE 1: GLOBAL CLOUD POS MARKET: MARKET SEGMENTATION
  • FIGURE 2: CLOUD POS MARKET: RESEARCH DESIGN
  • FIGURE 3: BREAKDOWN OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION, AND REGION
  • FIGURE 4: DATA TRIANGULATION
  • FIGURE 5: MARKET SIZE ESTIMATION METHODOLOGY: BOTTOM-UP APPROACH
  • FIGURE 6: MARKET SIZE ESTIMATION METHODOLOGY: TOP-DOWN APPROACH
  • FIGURE 7: ASIA PACIFIC IS ESTIMATED TO ACCOUNT FOR THE LARGEST MARKET SHARE IN 2018
  • FIGURE 8: SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 9: MEDIA AND ENTERTAINMENT APPLICATION AREA IS EXPECTED TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 10: INCREASED BUSINESS MOBILITY AND FLEXIBILITY IS EXPECTED TO FUEL THE GROWTH OF THE CLOUD POS MARKET DURING THE FORECAST PERIOD
  • FIGURE 11: RETAIL AND CONSUMER GOODS APPLICATION AREA AND ASIA PACIFIC ARE ESTIMATED TO ACCOUNT FOR THE LARGEST MARKET SHARES IN 2018
  • FIGURE 12: CLOUD POS MARKET IS EXPECTED TO REGISTER IMMENSE GROWTH OPPORTUNITIES IN ASIA PACIFIC
  • FIGURE 13: CLOUD POS MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES
  • FIGURE 14: SERVICES SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 15: SUPPORT AND MAINTENANCE SEGMENT IS EXPECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 16: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT IS EXPECTED TO REGISTER A HIGHER CAGR DURING THE FORECAST PERIOD
  • FIGURE 17: MEDIA AND ENTERTAINMENT APPLICATION AREA IS EXPECTED TO REGISTER THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 18: ASIA PACIFIC IS EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 19: NORTH AMERICA: MARKET SNAPSHOT
  • FIGURE 20: ASIA PACIFIC: MARKET SNAPSHOT
  • FIGURE 21: KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE CLOUD POS MARKET DURING 2016-2018
  • FIGURE 22: GEOGRAPHIC REVENUE MIX OF THE TOP MARKET PLAYERS
  • FIGURE 23: SQUARE, INC.: COMPANY SNAPSHOT
  • FIGURE 24: SQUARE, INC.: SWOT ANALYSIS
  • FIGURE 25: CEGID: COMPANY SNAPSHOT
  • FIGURE 26: PAR TECHNOLOGY: COMPANY SNAPSHOT
  • FIGURE 27: PAR TECHNOLOGY: SWOT ANALYSIS
  • FIGURE 28: SHOPIFY: COMPANY SNAPSHOT
  • FIGURE 29: SHOPIFY: SWOT ANALYSIS
  • FIGURE 30: INTUIT: COMPANY SNAPSHOT
  • FIGURE 31: INTUIT: SWOT ANALYSIS
  • FIGURE 32: ORACLE: COMPANY SNAPSHOT
  • FIGURE 33: ORACLE: SWOT ANALYSIS
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