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Market Research Report

Field Force Automation Market by Component (Solution and Services), Organization Size, Deployment Type, Industry (IT and Telecom, Energy and Utilities, Manufacturing, and Transportation and Logistics), and Region - Global Forecast to 2024

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Field Force Automation Market by Component (Solution and Services), Organization Size, Deployment Type, Industry (IT and Telecom, Energy and Utilities, Manufacturing, and Transportation and Logistics), and Region - Global Forecast to 2024
Published: October 10, 2019 Content info: 154 Pages
Description

"Rising focus of enterprises on workforce productivity, better service delivery, and high customer satisfaction, to drive the growth of field force automation market"

MarketsandMarkets estimates the global field force automation market to grow from USD 1.2 billion in 2019 to USD 2.8 billion by 2024, at a Compound Annual Growth Rate (CAGR) of 18.2% during the forecast period. The field force automation market is increasing with the rising demand for robust solutions for maximizing the efficiency of field forces in real-time and growing adoption of cloud-based enterprise mobility solutions. However, resistance from field forces to adopt automated solutions would limit the growth of the market.

Cloud deployment type is expected to grow at the highest CAGR during the forecast period

SMEs and organizations having limited budget, limited IT, staff, and lack of robust infrastructure are continuously shifting to cloud owing to features such as anywhere access, rapid implementation, reduced setup and operational cost i.e., Capital Expenditure (CapEx) and Operating Expense (OpEx), less maintenance cost, scalability, and ease of use. By empowering their field workers and managers with ubiquitous access to intelligent scheduling and optimization, automated capacity planning. Route planning, and real-time monitoring and communication capabilities, SaaS-based field force automation solution help organization to improve workforce productivity with minimal effort and minimal cost.

IT and Telecom industry vertical to hold the largest market share during the forecast period in the field force automation market

IT and Telecom companies have remotely located assets and geographically dispersed teams of technicians, cable operators, craft workers, and field engineers to manage the same. To ease the repair, installation, and management of their assets, IT and Telecom companies are increasingly adopting field force automation solutions. Field force automation solutions set and align the work priorities with the business demands and automate the dispatch of workers at the right time and right place.

Field force automation market in Asia Pacific is projected to grow at the highest CAGR during the forecast period

The high growth of the market in Asia Pacific (APAC) is attributed to the pervasive use of mobile devices and internet, growing demand of field-specific solutions, high economic growth, and increasing digital initiatives by government in the region. However, resistance from workers that are less exposed to technologies and requirement of upfront investments are few significant hurdles in the field force automation adoption across the region. Though, increasing awareness of field force automation benefits and demand for automated solutions to minimize field service complexities and operational costs opens new avenues for the growth of field force automation market in the region.

Further, in-depth interviews were conducted with the Chief Executive Officers (CEOs), Chief Marketing Officers (CMO), Chief Operating Officers (COOs), Vice Presidents (VPs), Managing Directors (MDs), technology and innovation directors, and related key executives from various key companies and organizations operating in the field force automation market.

  • By Company - Tier 1- 44%, Tier 2- 36%, and Tier 3 - 20%
  • By Designation - C-Level - 41%, Director Level - 35%, and Others - 24%
  • By Region - North America - 42%, Europe - 30%, and APAC - 18%, RoW - 10%

The field force automation market comprises significant solution providers, such as ServiceMax (US), IFS (Sweden), Microsoft (US), SAP (Germany), Oracle (US), Trimble (US), ClickSoftware (US), Salesforce (US), Astea (US), FieldEZ (India), BT, Accruent (US), Acumatica (US), Folio3 (US), LeadSquared (India), Kloudq (India), Appobile Labs (India), Mize (US), Nimap Infotech (India), and Channelplay (India). The study includes an in-depth competitive analysis of these key players in the field force automation market with their company profiles, recent developments, and key market strategies.

Research Coverage:

The field force automation market revenue is primarily classified into revenues from solution and services. Solution revenue is associated with field force automation tools and software. Further, services' revenue is associated with various consulting, integration and implementation, and training and support services. The market is also segmented on the basis of deployment type, organization size, industry vertical, and region.

Key benefits of the report:

The report would help the market leaders/new entrants in this market with the information on the closest approximations of the revenue numbers for the overall field force automation market and the subsegments. This report would help stakeholders understand the competitive landscape and gain insights to better position their businesses and plan suitable go-to-market strategies. The report would also help stakeholders understand the pulse of the market and provide them with information on the key market drivers, restraints, challenges, and opportunities.

Table of Contents
Product Code: TC 7374

TABLE OF CONTENTS

1 INTRODUCTION

  • 1.1 OBJECTIVES OF THE STUDY
  • 1.2 MARKET DEFINITION
    • 1.2.1 INCLUSIONS AND EXCLUSIONS
  • 1.3 MARKET SCOPE
    • 1.3.1 MARKET SEGMENTATION
  • 1.4 YEARS CONSIDERED FOR THE STUDY
  • 1.5 CURRENCY CONSIDERED
  • 1.6 STAKEHOLDERS

2 RESEARCH METHODOLOGY

  • 2.1 RESEARCH DATA
    • 2.1.1 SECONDARY DATA
    • 2.1.2 PRIMARY DATA
      • 2.1.2.1 Breakup of primaries
      • 2.1.2.2 Key industry insights
  • 2.2 MARKET BREAKDOWN AND DATA TRIANGULATION
  • 2.3 MARKET SIZE ESTIMATION
    • 2.3.1 TOP-DOWN APPROACH
    • 2.3.2 BOTTOM-UP APPROACH
  • 2.4 MARKET FORECAST
  • 2.5 ASSUMPTIONS FOR THE STUDY
  • 2.6 LIMITATIONS OF THE STUDY

3 EXECUTIVE SUMMARY

4 PREMIUM INSIGHTS

  • 4.1 ATTRACTIVE MARKET OPPORTUNITIES IN THE FIELD FORCE AUTOMATION MARKET
  • 4.2 NORTH AMERICA FIELD FORCE AUTOMATION MARKET, BY INDUSTRY VERTICAL AND COUNTRY
  • 4.3 FIELD FORCE AUTOMATION MARKET: MAJOR COUNTRIES

5 MARKET OVERVIEW AND INDUSTRY TRENDS

  • 5.1 INTRODUCTION
  • 5.2 MARKET DYNAMICS
    • 5.2.1 DRIVERS
      • 5.2.1.1 Rising demand for robust solutions to maximize the efficiency of field forces in real-time
      • 5.2.1.2 Growing adoption of cloud-based enterprise mobility solutions
    • 5.2.2 RESTRAINTS
      • 5.2.2.1 Resistance from field forces to adopt automated solutions
    • 5.2.3 OPPORTUNITIES
      • 5.2.3.1 Infusing AI and ML capabilities for streamlining field operations
      • 5.2.3.2 Integration of IoT for improved automation
    • 5.2.4 CHALLENGES
      • 5.2.4.1 Upfront investments for ensuring the security of mobile devices
      • 5.2.4.2 Selecting a robust mobile workforce solution that perfectly aligns with the business objectives
  • 5.3 INDUSTRY TRENDS
    • 5.3.1 IMPROVED PRODUCTIVITY AND CYCLE TIME THROUGH AUTOMATED SCHEDULING, FIELD FORCE MOBILIZATION, AND REAL-TIME FIELD FORCE TRACKING
    • 5.3.2 WORKFORCE OPTIMIZATION THROUGH CONSISTENT PLANNING, REAL-TIME ACTIVITY REPORTING, AND AUTOMATED EXPENSE MANAGEMENT
    • 5.3.3 IMPROVING COLLABORATION AMONG FIELD FORCES TO INCREASE SERVICE REVENUES AND EFFICIENCY GAINS

6 FIELD FORCE AUTOMATION MARKET, BY COMPONENT

  • 6.1 INTRODUCTION
  • 6.2 SOLUTION
    • 6.2.1 DEMAND FOR REAL-TIME ENTERPRISE MOBILITY SOLUTIONS TO CONNECT MOBILE WORKFORCE AND ENHANCE AGENT PRODUCTIVITY DRIVING THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION
  • 6.3 SERVICES
    • 6.3.1 CONSULTING
      • 6.3.1.1 Need of organizations to identify best practices and choose the right set of solution to automate field workforce driving the demand for consulting services
    • 6.3.2 INTEGRATION AND IMPLEMENTATION
      • 6.3.2.1 Hassle-free deployment with existing IT infrastructure to drive the demand for integration and implementation services
    • 6.3.3 TRAINING AND SUPPORT
      • 6.3.3.1 Need for resolving critical business issues and reducing resource wastage to create the demand for training and support services

7 FIELD FORCE AUTOMATION MARKET, BY ORGANIZATION SIZE

  • 7.1 INTRODUCTION
  • 7.2 LARGE ENTERPRISES
    • 7.2.1 GROWING ASSIMILATION OF NEWER TECHNOLOGIES TO BOOST THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION AMONG LARGE ENTERPRISES
  • 7.3 SMALL AND MEDIUM-SIZED ENTERPRISES
    • 7.3.1 DEMAND FOR CLOUD-BASED AUTOMATION SOLUTIONS TO FUEL THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION IN SMALL AND MEDIUM-SIZED ENTERPRISES

8 FIELD FORCE AUTOMATION MARKET, BY DEPLOYMENT TYPE

  • 8.1 INTRODUCTION
  • 8.2 ON-PREMISES
    • 8.2.1 DATA PRIVACY AND DATA SECURITY BENEFITS TO FUEL THE DEMAND FOR ON-PREMISES FIELD FORCE AUTOMATION SOLUTION
  • 8.3 CLOUD
    • 8.3.1 BENEFITS OF QUICK DEPLOYMENT AND LOW ENERGY COSTS TO PROPEL THE ADOPTION OF CLOUD-BASED FIELD FORCE AUTOMATION SOLUTION

9 FIELD FORCE AUTOMATION MARKET, BY INDUSTRY VERTICAL

  • 9.1 INTRODUCTION
  • 9.2 IT AND TELECOM
    • 9.2.1 OPTIMIZING FIELD WORKER DISPATCH FOR MANAGING DISPERSED ASSETS TO BOOST THE DEMAND FOR FIELD FORCE AUTOMATION SOLUTIONS IN IT AND TELECOM
  • 9.3 HEALTHCARE AND LIFE SCIENCES
    • 9.3.1 IMPROVING MEDICAL SERVICES AND CLINICAL TRIALS THROUGH PROPER WORKER SCHEDULING AND DISPATCH TO FUEL THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION IN HEALTHCARE AND LIFE SCIENCES
  • 9.4 MANUFACTURING
    • 9.4.1 PREVENTING FUTURE DOWNTIMES AND GAINING REAL-TIME VISIBILITY INTO MANUFACTURING FLOORS TO PROPEL THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION IN MANUFACTURING
  • 9.5 TRANSPORTATION AND LOGISTICS
    • 9.5.1 PLANNING ROUTES AND CAPACITY FOR ENSURING ON-TIME SERVICE DELIVERY TO BOOST THE ADOPTION OF FIELD FORCE AUTOMATION IN TRANSPORTATION AND LOGISTICS
  • 9.6 CONSTRUCTION AND REAL ESTATE
    • 9.6.1 DELIVERING FAST ON-SITE REPAIR AND MAINTENANCE TO ENSURE THE SAFETY OF ON-SITE WORKERS TO BOOST THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION IN CONSTRUCTION AND REAL ESTATE
  • 9.7 ENERGY AND UTILITIES
    • 9.7.1 ELIMINATING CREW DEPENDENCY ON CENTRALIZED DISPATCHERS TO ENSURE ON-TIME ARRIVALS DRIVING ADOPTION OF FIELD FORCE AUTOMATION SOLUTION IN ENERGY AND UTILITIES
  • 9.8 OTHERS

10 FIELD FORCE AUTOMATION MARKET, BY REGION

  • 10.1 INTRODUCTION
  • 10.2 NORTH AMERICA
    • 10.2.1 UNITED STATES
      • 10.2.1.1 High technology assimilation and the presence of a large number of players to drive the adoption of field force automation solution in the US
    • 10.2.2 CANADA
      • 10.2.2.1 Deployment of cloud-based field force automation solution for managing the rising workloads to propel the market growth in Canada
  • 10.3 EUROPE
    • 10.3.1 UNITED KINGDOM
      • 10.3.1.1 Strong economic growth and rising technology adoption to fuel the growth of the field force automation market in the UK
    • 10.3.2 GERMANY
      • 10.3.2.1 Rising demand for automation across enterprises to fuel the adoption of field force automation solution in Germany
    • 10.3.3 REST OF EUROPE
  • 10.4 ASIA PACIFIC
    • 10.4.1 AUSTRALIA AND NEW ZEALAND
      • 10.4.1.1 Rising investment in labor-savvy technologies and increased R&D activities to bolster the adoption of field force automation solution in ANZ
    • 10.4.2 CHINA
      • 10.4.2.1 High automation readiness index and declining labor force to propel the demand for field force automation solution in China
    • 10.4.3 REST OF ASIA PACIFIC
  • 10.5 MIDDLE EAST AND AFRICA
    • 10.5.1 SOUTH AFRICA
      • 10.5.1.1 Influx of cloud services to fuel the adoption of cloud-based field force automation solution in South Africa
    • 10.5.2 UNITED ARAB EMIRATES
      • 10.5.2.1 High ICT access and use, and increase in awareness of benefits of automation technologies to drive the growth of field force automation market in the UAE
    • 10.5.3 REST OF MIDDLE EAST AND AFRICA
  • 10.6 LATIN AMERICA
    • 10.6.1 BRAZIL
      • 10.6.1.1 Need for increasing total factor productivity through data-driven automation to propel the growth of field force automation market in Brazil
    • 10.6.2 MEXICO
      • 10.6.2.1 Increasing awareness of the benefits of field force automation to boost the adoption of field force automation solution in Mexico
    • 10.6.3 REST OF LATIN AMERICA

11 COMPETITIVE LANDSCAPE

  • 11.1 INTRODUCTION
  • 11.2 COMPETITIVE SCENARIO
    • 11.2.1 NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS
    • 11.2.2 ACQUISITIONS
    • 11.2.3 PARTNERSHIPS AND AGREEMENTS
  • 11.3 COMPETITIVE LEADERSHIP MAPPING
    • 11.3.1 VISIONARY LEADERS
    • 11.3.2 DYNAMIC DIFFERENTIATORS
    • 11.3.3 INNOVATORS
    • 11.3.4 EMERGING COMPANIES

12 COMPANY PROFILES

  • 12.1 INTRODUCTION

(Business Overview, Solutions, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View)*

  • 12.2 SERVICEMAX
  • 12.3 CLICKSOFTWARE
  • 12.4 ORACLE
  • 12.5 MICROSOFT
  • 12.6 IFS
  • 12.7 SALESFORCE
  • 12.8 TRIMBLE
  • 12.9 SAP
  • 12.10 ASTEA
  • 12.11 BT
  • 12.12 ACCRUENT
  • 12.13 ACUMATICA
  • 12.14 FIELDEZ
  • 12.15 FOLIO3
  • 12.16 LEADSQUARED
  • 12.17 MIZE
  • 12.18 KLOUDQ TECHNOLOGIES
  • 12.19 APPOBILE LABS
  • 12.20 CHANNELPLAY
  • 12.21 NIMAP INFOTECH

Details on Business Overview, Solutions, Products & Services, Key Insights, Recent Developments, SWOT Analysis, MnM View might not be captured in case of unlisted companies.

13 APPENDIX

  • 13.1 KNOWLEDGE STORE: MARKETSANDMARKETS' SUBSCRIPTION PORTAL
  • 13.2 AVAILABLE CUSTOMIZATIONS
  • 13.3 RELATED REPORTS
  • 13.4 AUTHOR DETAILS

LIST OF TABLES

  • TABLE 1: UNITED STATES DOLLAR EXCHANGE RATE, 2016-2018
  • TABLE 2: FACTOR ANALYSIS
  • TABLE 3: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 4: SOLUTION: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 5: NORTH AMERICA: SOLUTION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 6: EUROPE: SOLUTION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 7: ASIA PACIFIC: SOLUTION AUTOMATION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 8: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 9: SERVICES: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 10: NORTH AMERICA: SERVICES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 11: EUROPE: SERVICES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 12: ASIA PACIFIC: SERVICES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 13: CONSULTING MARKET SIZE, BY REGION, 2017-2024 (USD THOUSAND)
  • TABLE 14: INTEGRATION AND IMPLEMENTATION MARKET SIZE, BY REGION, 2017-2024 (USD THOUSAND)
  • TABLE 15: TRAINING AND SUPPORT MARKET SIZE, BY REGION, 2017-2024 (USD THOUSAND)
  • TABLE 16: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 17: LARGE ENTERPRISES: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 18: NORTH AMERICA: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 19: EUROPE: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 20: ASIA PACIFIC: LARGE ENTERPRISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 21: SMALL AND MEDIUM-SIZED ENTERPRISES: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 22: NORTH AMERICA: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 23: EUROPE: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 24: ASIA PACIFIC: SMALL AND MEDIUM-SIZED ENTERPRISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 25: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 26: ON-PREMISES: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 27: NORTH AMERICA: ON-PREMISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 28: EUROPE: ON-PREMISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 29: ASIA PACIFIC: ON-PREMISES MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 30: CLOUD: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 31: NORTH AMERICA: CLOUD MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 32: EUROPE: CLOUD MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 33: ASIA PACIFIC: CLOUD MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 34: FIELD FORCE AUTOMATION MARKET, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 35: IT AND TELECOM: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 36: HEALTHCARE AND LIFE SCIENCES: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 37: MANUFACTURING: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 38: TRANSPORTATION AND LOGISTICS: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 39: CONSTRUCTION AND REAL ESTATE: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 40: ENERGY AND UTILITIES: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 41: OTHERS: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD THOUSAND)
  • TABLE 42: FIELD FORCE AUTOMATION MARKET SIZE, BY REGION, 2017-2024 (USD MILLION)
  • TABLE 43: NORTH AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 44: NORTH AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 45: NORTH AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 46: NORTH AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 47: NORTH AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 48: NORTH AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 49: UNITED STATES: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 50: UNITED STATES: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 51: UNITED STATES: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 52: UNITED STATES: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 53: CANADA: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 54: CANADA: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 55: CANADA: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 56: CANADA: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 57: EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 58: EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 59: EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 60: EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 61: EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 62: EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 63: UNITED KINGDOM: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 64: UNITED KINGDOM: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 65: UNITED KINGDOM: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 66: UNITED KINGDOM: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 67: GERMANY: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 68: GERMANY: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 69: GERMANY: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 70: GERMANY: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 71: REST OF EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 72: REST OF EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 73: REST OF EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 74: REST OF EUROPE: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 75: ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 76: ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 77: ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 78: ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 79: ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD MILLION)
  • TABLE 80: ASIA PACIFIC: FIELD FORCE AUTOMATION SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 81: AUSTRALIA AND NEW ZEALAND: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 82: AUSTRALIA AND NEW ZEALAND: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD THOUSAND)
  • TABLE 83: AUSTRALIA AND NEW ZEALAND: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 84: AUSTRALIA AND NEW ZEALAND: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 85: CHINA: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 86: CHINA: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD THOUSAND)
  • TABLE 87: CHINA: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 88: CHINA: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 89: REST OF ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 90: REST OF ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD MILLION)
  • TABLE 91: REST OF ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 92: REST OF ASIA PACIFIC: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 93: MIDDLE EAST AND AFRICA: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 94: MIDDLE EAST AND AFRICA: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD THOUSAND)
  • TABLE 95: MIDDLE EAST AND AFRICA: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 96: MIDDLE EAST AND AFRICA: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 97: MIDDLE EAST AND AFRICA: FIELD FORCE AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD THOUSAND)
  • TABLE 98: MIDDLE EAST AND AFRICA: FIELD FORCE AUTOMATION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 99: LATIN AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY COMPONENT, 2017-2024 (USD MILLION)
  • TABLE 100: LATIN AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY SERVICE, 2017-2024 (USD THOUSAND)
  • TABLE 101: LATIN AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY ORGANIZATION SIZE, 2017-2024 (USD MILLION)
  • TABLE 102: LATIN AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY DEPLOYMENT TYPE, 2017-2024 (USD MILLION)
  • TABLE 103: LATIN AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY INDUSTRY VERTICAL, 2017-2024 (USD THOUSAND)
  • TABLE 104: LATIN AMERICA: FIELD FORCE AUTOMATION MARKET SIZE, BY COUNTRY, 2017-2024 (USD MILLION)
  • TABLE 105: NEW PRODUCT/SOLUTION LAUNCHES AND PRODUCT ENHANCEMENTS, 2019
  • TABLE 106: ACQUISITIONS, 2017-2019
  • TABLE 107: PARTNERSHIPS AND AGREEMENTS, 2017-2019
  • TABLE 108: EVALUATION CRITERIA

LIST OF FIGURES

  • FIGURE 1: FIELD FORCE AUTOMATION MARKET: RESEARCH DESIGN
  • FIGURE 2: FIELD FORCE AUTOMATION MARKET: TOP-DOWN AND BOTTOM-UP APPROACHES
  • FIGURE 3: FIELD FORCE AUTOMATION MARKET OVERVIEW
  • FIGURE 4: HIGHEST GROWING SEGMENTS OF THE FIELD FORCE AUTOMATION MARKET
  • FIGURE 5: FIELD FORCE AUTOMATION MARKET: REGIONAL SNAPSHOT, 2019
  • FIGURE 6: INCREASED NEED AMONG ENTERPRISES TO IMPROVE THE PRODUCTIVITY OF MOBILE FIELD FORCE AND SAVE COSTS ON FIELD PROCESSES DRIVING THE ADOPTION OF FIELD FORCE AUTOMATION SOLUTION IN THE GLOBAL MARKET
  • FIGURE 7: ENERGY AND UTILITIES INDUSTRY VERTICAL AND THE UNITED STATES EXPECTED TO ACCOUNT FOR THE HIGHEST MARKET SHARES IN THE NORTH AMERICAN FIELD FORCE AUTOMATION MARKET IN 2019
  • FIGURE 8: FIELD FORCE AUTOMATION MARKET IN AUSTRALIA AND NEW ZEALAND TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD
  • FIGURE 9: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES: FIELD FORCE AUTOMATION MARKET
  • FIGURE 10: SERVICES SEGMENT PROJECTED TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD AS COMPARED TO THE SOLUTION SEGMENT
  • FIGURE 11: INTEGRATION AND IMPLEMENTATION SEGMENT TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 12: SMALL AND MEDIUM-SIZED ENTERPRISES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD AS COMPARED TO LARGE ENTERPRISES SEGMENT
  • FIGURE 13: CLOUD SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD AS COMPARED TO ON-PREMISES SEGMENT
  • FIGURE 14: TRANSPORTATION AND LOGISTICS INDUSTRY VERTICAL EXPECTED TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD
  • FIGURE 15: ASIA PACIFIC FIELD FORCE AUTOMATION MARKET TO WITNESS SIGNIFICANT GROWTH DURING THE FORECAST PERIOD
  • FIGURE 16: NORTH AMERICA: MARKET SNAPSHOT
  • FIGURE 17: ASIA PACIFIC: MARKET SNAPSHOT
  • FIGURE 18: KEY DEVELOPMENTS BY THE LEADING PLAYERS IN THE FIELD FORCE AUTOMATION MARKET, 2017-2019
  • FIGURE 19: FIELD FORCE AUTOMATION MARKET (GLOBAL) COMPETITIVE LEADERSHIP MAPPING, 2019
  • FIGURE 20: SERVICEMAX: SWOT ANALYSIS
  • FIGURE 21: CLICKSOFTWARE: SWOT ANALYSIS
  • FIGURE 22: ORACLE: COMPANY SNAPSHOT
  • FIGURE 23: ORACLE: SWOT ANALYSIS
  • FIGURE 24: MICROSOFT: COMPANY SNAPSHOT
  • FIGURE 25: MICROSOFT: SWOT ANALYSIS
  • FIGURE 26: IFS: COMPANY SNAPSHOT
  • FIGURE 27: IFS: SWOT ANALYSIS
  • FIGURE 28: SALESFORCE: COMPANY SNAPSHOT
  • FIGURE 29: TRIMBLE: COMPANY SNAPSHOT
  • FIGURE 30: SAP: COMPANY SNAPSHOT
  • FIGURE 31: ASTEA: COMPANY SNAPSHOT
  • FIGURE 32: BT: COMPANY SNAPSHOT
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