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PUBLISHER: MarketLine | PRODUCT CODE: 1310826

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PUBLISHER: MarketLine | PRODUCT CODE: 1310826

IT Services Market Summary, Competitive Analysis and Forecast to 2027 (Global Almanac)

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Summary

Global IT Services industry profile provides top-line qualitative and quantitative summary information including: industry size (value 2018-22, and forecast to 2027). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the industry.

Key Highlights

The IT services industry is valued as the combination of the business process outsourcing (BPO) services market, the application services market and the infrastructure services market. Values include revenues generated from (a) signed deals that remain under contract and (b) new contracts signed within that particular calendar year.

The BPO services market is defined as the revenues from services related to the following segments: customer relationship management (CRM), finance and accounting, human resources, knowledge process outsourcing, and procurement and supply-chain.

The application services market is defined as the revenues from services related to the following segments: application development, application management and application performance monitoring.

The infrastructure services market is defined as the revenues from services related to the following segments: cloud computing, data center & hosting services, IT management, security and storage. All market data and forecasts are represented in nominal terms (i.e., without adjustment for inflation) and all currency conversions used in the creation of this report have been calculated using constant 2022 annual average exchange rates.

The global IT services industry had total revenues of $1,422.3 billion in 2022, representing a compound annual growth rate (CAGR) of 10.5% between 2017 and 2022.

The infrastructure services segment accounted for industry's the largest proportion in 2022, with total revenues of $891.7 billion, equivalent to 62.7% of the industry's overall value.

The global IT services industry still experienced strong growth and is anticipated to continue growing over the coming years, despite the decline in the economy and rising inflation. This is due to the demand for improved operating resilience and increased operational resilience and accelerated investments in digital transformation.

Scope

  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the global it services industry
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the global it services industry
  • Leading company profiles reveal details of key it services industry players' global operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the global it services industry with five year forecasts

Reasons to Buy

  • What was the size of the global it services industry by value in 2022?
  • What will be the size of the global it services industry in 2027?
  • What factors are affecting the strength of competition in the global it services industry?
  • How has the industry performed over the last five years?
  • What are the main segments that make up the global it services industry?
Product Code: MLIG230003-01

Table of Contents

1 EXECUTIVE SUMMARY

  • 1.1. Market value
  • 1.2. Market value forecast
  • 1.3. Category segmentation
  • 1.4. Geography segmentation
  • 1.5. Competitive landscape

2 Introduction

  • 2.1. What is this report about?
  • 2.2. Who is the target reader?
  • 2.3. How to use this report
  • 2.4. Definitions

3 Global IT Services

  • 3.1. Market Overview
  • 3.2. Market Data
  • 3.3. Market Segmentation
  • 3.4. Market outlook
  • 3.5. Five forces analysis

4 Macroeconomic Indicators

  • 4.1. Country data

5 IT Services in Asia-Pacific

  • 5.1. Market Overview
  • 5.2. Market Data
  • 5.3. Market Segmentation
  • 5.4. Market outlook
  • 5.5. Five forces analysis

6 IT Services in Europe

  • 6.1. Market Overview
  • 6.2. Market Data
  • 6.3. Market Segmentation
  • 6.4. Market outlook
  • 6.5. Five forces analysis

7 Macroeconomic Indicators

  • 7.1. Country data

8 IT Services in France

  • 8.1. Market Overview
  • 8.2. Market Data
  • 8.3. Market Segmentation
  • 8.4. Market outlook
  • 8.5. Five forces analysis

9 Macroeconomic Indicators

  • 9.1. Country data

10 IT Services in Germany

  • 10.1. Market Overview
  • 10.2. Market Data
  • 10.3. Market Segmentation
  • 10.4. Market outlook
  • 10.5. Five forces analysis

11 Macroeconomic Indicators

  • 11.1. Country data

12 IT Services in Australia

  • 12.1. Market Overview
  • 12.2. Market Data
  • 12.3. Market Segmentation
  • 12.4. Market outlook
  • 12.5. Five forces analysis

13 Macroeconomic Indicators

  • 13.1. Country data

14 IT Services in Brazil

  • 14.1. Market Overview
  • 14.2. Market Data
  • 14.3. Market Segmentation
  • 14.4. Market outlook
  • 14.5. Five forces analysis

15 Macroeconomic Indicators

  • 15.1. Country data

16 IT Services in Canada

  • 16.1. Market Overview
  • 16.2. Market Data
  • 16.3. Market Segmentation
  • 16.4. Market outlook
  • 16.5. Five forces analysis

17 Macroeconomic Indicators

  • 17.1. Country data

18 IT Services in China

  • 18.1. Market Overview
  • 18.2. Market Data
  • 18.3. Market Segmentation
  • 18.4. Market outlook
  • 18.5. Five forces analysis

19 Macroeconomic Indicators

  • 19.1. Country data

20 IT Services in India

  • 20.1. Market Overview
  • 20.2. Market Data
  • 20.3. Market Segmentation
  • 20.4. Market outlook
  • 20.5. Five forces analysis

21 Macroeconomic Indicators

  • 21.1. Country data

22 IT Services in Indonesia

  • 22.1. Market Overview
  • 22.2. Market Data
  • 22.3. Market Segmentation
  • 22.4. Market outlook
  • 22.5. Five forces analysis

23 Macroeconomic Indicators

  • 23.1. Country data

24 IT Services in Italy

  • 24.1. Market Overview
  • 24.2. Market Data
  • 24.3. Market Segmentation
  • 24.4. Market outlook
  • 24.5. Five forces analysis

25 Macroeconomic Indicators

  • 25.1. Country data

26 IT Services in Japan

  • 26.1. Market Overview
  • 26.2. Market Data
  • 26.3. Market Segmentation
  • 26.4. Market outlook
  • 26.5. Five forces analysis

27 Macroeconomic Indicators

  • 27.1. Country data

28 IT Services in Mexico

  • 28.1. Market Overview
  • 28.2. Market Data
  • 28.3. Market Segmentation
  • 28.4. Market outlook
  • 28.5. Five forces analysis

29 Macroeconomic Indicators

  • 29.1. Country data

30 IT Services in The Netherlands

  • 30.1. Market Overview
  • 30.2. Market Data
  • 30.3. Market Segmentation
  • 30.4. Market outlook
  • 30.5. Five forces analysis

31 Macroeconomic Indicators

  • 31.1. Country data

32 IT Services in North America

  • 32.1. Market Overview
  • 32.2. Market Data
  • 32.3. Market Segmentation
  • 32.4. Market outlook
  • 32.5. Five forces analysis

33 IT Services in Russia

  • 33.1. Market Overview
  • 33.2. Market Data
  • 33.3. Market Segmentation
  • 33.4. Market outlook
  • 33.5. Five forces analysis

34 Macroeconomic Indicators

  • 34.1. Country data

35 IT Services in Scandinavia

  • 35.1. Market Overview
  • 35.2. Market Data
  • 35.3. Market Segmentation
  • 35.4. Market outlook
  • 35.5. Five forces analysis

36 IT Services in Singapore

  • 36.1. Market Overview
  • 36.2. Market Data
  • 36.3. Market Segmentation
  • 36.4. Market outlook
  • 36.5. Five forces analysis

37 Macroeconomic Indicators

  • 37.1. Country data

38 IT Services in South Africa

  • 38.1. Market Overview
  • 38.2. Market Data
  • 38.3. Market Segmentation
  • 38.4. Market outlook
  • 38.5. Five forces analysis

39 Macroeconomic Indicators

  • 39.1. Country data

40 IT Services in South Korea

  • 40.1. Market Overview
  • 40.2. Market Data
  • 40.3. Market Segmentation
  • 40.4. Market outlook
  • 40.5. Five forces analysis

41 Macroeconomic Indicators

  • 41.1. Country data

42 IT Services in Spain

  • 42.1. Market Overview
  • 42.2. Market Data
  • 42.3. Market Segmentation
  • 42.4. Market outlook
  • 42.5. Five forces analysis

43 Macroeconomic Indicators

  • 43.1. Country data

44 IT Services in Turkey

  • 44.1. Market Overview
  • 44.2. Market Data
  • 44.3. Market Segmentation
  • 44.4. Market outlook
  • 44.5. Five forces analysis

45 Macroeconomic Indicators

  • 45.1. Country data

46 IT Services in The United Kingdom

  • 46.1. Market Overview
  • 46.2. Market Data
  • 46.3. Market Segmentation
  • 46.4. Market outlook
  • 46.5. Five forces analysis

47 Macroeconomic Indicators

  • 47.1. Country data

48 IT Services in The United States

  • 48.1. Market Overview
  • 48.2. Market Data
  • 48.3. Market Segmentation
  • 48.4. Market outlook
  • 48.5. Five forces analysis

49 Macroeconomic Indicators

  • 49.1. Country data

50 Company Profiles

  • 50.1. Accenture plc
  • 50.2. International Business Machines Corporation
  • 50.3. Fujitsu Limited
  • 50.4. Hewlett Packard Enterprise Company
  • 50.5. Tata Consultancy Services Limited
  • 50.6. NTT Data Corporation
  • 50.7. Capgemini SE
  • 50.8. Atos SE
  • 50.9. T-Systems International GmbH
  • 50.10. Cognizant Technology Solutions Corp
  • 50.11. Digital China Holdings Limited
  • 50.12. Infosys Limited
  • 50.13. HCL Technologies Limited
  • 50.14. Wipro Ltd
  • 50.15. NEC Corporation
  • 50.16. Fiserv, Inc.
  • 50.17. Samsung SDS Co Ltd
  • 50.18. BT Group plc

51 Appendix

  • 51.1. Methodology
  • 51.2. About MarketLine
Product Code: MLIG230003-01

List of Tables

  • Table 1: Global IT services industry value: $ billion, 2017-22
  • Table 2: Global IT services industry category segmentation: % share, by value, 2017-2022
  • Table 3: Global IT services industry category segmentation: $ billion, 2017-2022
  • Table 4: Global IT services industry geography segmentation: $ billion, 2022
  • Table 5: Global IT services industry value forecast: $ billion, 2022-27
  • Table 6: Global size of population (million), 2018-22
  • Table 7: Global gdp (constant 2005 prices, $ billion), 2018-22
  • Table 8: Global gdp (current prices, $ billion), 2018-22
  • Table 9: Global inflation, 2018-22
  • Table 10: Global consumer price index (absolute), 2018-22
  • Table 11: Global exchange rate, 2018-22
  • Table 12: Asia-Pacific IT services industry value: $ billion, 2017-22
  • Table 13: Asia-Pacific IT services industry category segmentation: % share, by value, 2017-2022
  • Table 14: Asia-Pacific IT services industry category segmentation: $ billion, 2017-2022
  • Table 15: Asia-Pacific IT services industry geography segmentation: $ billion, 2022
  • Table 16: Asia-Pacific IT services industry value forecast: $ billion, 2022-27
  • Table 17: Europe IT services industry value: $ billion, 2017-22
  • Table 18: Europe IT services industry category segmentation: % share, by value, 2017-2022
  • Table 19: Europe IT services industry category segmentation: $ billion, 2017-2022
  • Table 20: Europe IT services industry geography segmentation: $ billion, 2022
  • Table 21: Europe IT services industry value forecast: $ billion, 2022-27
  • Table 22: Europe size of population (million), 2018-22
  • Table 23: Europe gdp (constant 2005 prices, $ billion), 2018-22
  • Table 24: Europe gdp (current prices, $ billion), 2018-22
  • Table 25: Europe inflation, 2018-22
  • Table 26: Europe consumer price index (absolute), 2018-22
  • Table 27: Europe exchange rate, 2018-22
  • Table 28: France IT services industry value: $ billion, 2017-22
  • Table 29: France IT services industry category segmentation: % share, by value, 2017-2022
  • Table 30: France IT services industry category segmentation: $ billion, 2017-2022
  • Table 31: France IT services industry geography segmentation: $ billion, 2022
  • Table 32: France IT services industry value forecast: $ billion, 2022-27
  • Table 33: France size of population (million), 2018-22
  • Table 34: France gdp (constant 2005 prices, $ billion), 2018-22
  • Table 35: France gdp (current prices, $ billion), 2018-22
  • Table 36: France inflation, 2018-22
  • Table 37: France consumer price index (absolute), 2018-22
  • Table 38: France exchange rate, 2018-22
  • Table 39: Germany IT services industry value: $ billion, 2017-22
  • Table 40: Germany IT services industry category segmentation: % share, by value, 2017-2022
  • Table 41: Germany IT services industry category segmentation: $ billion, 2017-2022
  • Table 42: Germany IT services industry geography segmentation: $ billion, 2022
  • Table 43: Germany IT services industry value forecast: $ billion, 2022-27
  • Table 44: Germany size of population (million), 2018-22
  • Table 45: Germany gdp (constant 2005 prices, $ billion), 2018-22
  • Table 46: Germany gdp (current prices, $ billion), 2018-22
  • Table 47: Germany inflation, 2018-22
  • Table 48: Germany consumer price index (absolute), 2018-22
  • Table 49: Germany exchange rate, 2018-22
  • Table 50: Australia IT services industry value: $ billion, 2017-22
  • Table 51: Australia IT services industry category segmentation: % share, by value, 2017-2022
  • Table 52: Australia IT services industry category segmentation: $ billion, 2017-2022
  • Table 53: Australia IT services industry geography segmentation: $ billion, 2022
  • Table 54: Australia IT services industry value forecast: $ billion, 2022-27
  • Table 55: Australia size of population (million), 2018-22
  • Table 56: Australia gdp (constant 2005 prices, $ billion), 2018-22
  • Table 57: Australia gdp (current prices, $ billion), 2018-22
  • Table 58: Australia inflation, 2018-22
  • Table 59: Australia consumer price index (absolute), 2018-22
  • Table 60: Australia exchange rate, 2018-22
  • Table 61: Brazil IT services industry value: $ billion, 2017-22
  • Table 62: Brazil IT services industry category segmentation: % share, by value, 2017-2022
  • Table 63: Brazil IT services industry category segmentation: $ billion, 2017-2022
  • Table 64: Brazil IT services industry geography segmentation: $ billion, 2022
  • Table 65: Brazil IT services industry value forecast: $ billion, 2022-27
  • Table 66: Brazil size of population (million), 2018-22
  • Table 67: Brazil gdp (constant 2005 prices, $ billion), 2018-22
  • Table 68: Brazil gdp (current prices, $ billion), 2018-22
  • Table 69: Brazil inflation, 2018-22
  • Table 70: Brazil consumer price index (absolute), 2018-22
  • Table 71: Brazil exchange rate, 2018-22
  • Table 72: Canada IT services industry value: $ billion, 2017-22
  • Table 73: Canada IT services industry category segmentation: % share, by value, 2017-2022
  • Table 74: Canada IT services industry category segmentation: $ billion, 2017-2022
  • Table 75: Canada IT services industry geography segmentation: $ billion, 2022
  • Table 76: Canada IT services industry value forecast: $ billion, 2022-27
  • Table 77: Canada size of population (million), 2018-22
  • Table 78: Canada gdp (constant 2005 prices, $ billion), 2018-22
  • Table 79: Canada gdp (current prices, $ billion), 2018-22
  • Table 80: Canada inflation, 2018-22
  • Table 81: Canada consumer price index (absolute), 2018-22
  • Table 82: Canada exchange rate, 2018-22
  • Table 83: China IT services industry value: $ billion, 2017-22
  • Table 84: China IT services industry category segmentation: % share, by value, 2017-2022
  • Table 85: China IT services industry category segmentation: $ billion, 2017-2022
  • Table 86: China IT services industry geography segmentation: $ billion, 2022
  • Table 87: China IT services industry value forecast: $ billion, 2022-27
  • Table 88: China size of population (million), 2018-22
  • Table 89: China gdp (constant 2005 prices, $ billion), 2018-22
  • Table 90: China gdp (current prices, $ billion), 2018-22

List of Figures

  • Figure 1: Global IT services industry value: $ billion, 2017-22
  • Figure 2: Global IT services industry category segmentation: $ billion, 2017-2022
  • Figure 3: Global IT services industry geography segmentation: % share, by value, 2022
  • Figure 4: Global IT services industry value forecast: $ billion, 2022-27
  • Figure 5: Forces driving competition in the global IT services industry, 2022
  • Figure 6: Drivers of buyer power in the global IT services industry, 2022
  • Figure 7: Drivers of supplier power in the global IT services industry, 2022
  • Figure 8: Factors influencing the likelihood of new entrants in the global IT services industry, 2022
  • Figure 9: Factors influencing the threat of substitutes in the global IT services industry, 2022
  • Figure 10: Drivers of degree of rivalry in the global IT services industry, 2022
  • Figure 11: Asia-Pacific IT services industry value: $ billion, 2017-22
  • Figure 12: Asia-Pacific IT services industry category segmentation: $ billion, 2017-2022
  • Figure 13: Asia-Pacific IT services industry geography segmentation: % share, by value, 2022
  • Figure 14: Asia-Pacific IT services industry value forecast: $ billion, 2022-27
  • Figure 15: Forces driving competition in the IT services industry in Asia-Pacific, 2022
  • Figure 16: Drivers of buyer power in the IT services industry in Asia-Pacific, 2022
  • Figure 17: Drivers of supplier power in the IT services industry in Asia-Pacific, 2022
  • Figure 18: Factors influencing the likelihood of new entrants in the IT services industry in Asia-Pacific, 2022
  • Figure 19: Factors influencing the threat of substitutes in the IT services industry in Asia-Pacific, 2022
  • Figure 20: Drivers of degree of rivalry in the IT services industry in Asia-Pacific, 2022
  • Figure 21: Europe IT services industry value: $ billion, 2017-22
  • Figure 22: Europe IT services industry category segmentation: $ billion, 2017-2022
  • Figure 23: Europe IT services industry geography segmentation: % share, by value, 2022
  • Figure 24: Europe IT services industry value forecast: $ billion, 2022-27
  • Figure 25: Forces driving competition in the IT services industry in Europe, 2022
  • Figure 26: Drivers of buyer power in the IT services industry in Europe, 2022
  • Figure 27: Drivers of supplier power in the IT services industry in Europe, 2022
  • Figure 28: Factors influencing the likelihood of new entrants in the IT services industry in Europe, 2022
  • Figure 29: Factors influencing the threat of substitutes in the IT services industry in Europe, 2022
  • Figure 30: Drivers of degree of rivalry in the IT services industry in Europe, 2022
  • Figure 31: France IT services industry value: $ billion, 2017-22
  • Figure 32: France IT services industry category segmentation: $ billion, 2017-2022
  • Figure 33: France IT services industry geography segmentation: % share, by value, 2022
  • Figure 34: France IT services industry value forecast: $ billion, 2022-27
  • Figure 35: Forces driving competition in the IT services industry in France, 2022
  • Figure 36: Drivers of buyer power in the IT services industry in France, 2022
  • Figure 37: Drivers of supplier power in the IT services industry in France, 2022
  • Figure 38: Factors influencing the likelihood of new entrants in the IT services industry in France, 2022
  • Figure 39: Factors influencing the threat of substitutes in the IT services industry in France, 2022
  • Figure 40: Drivers of degree of rivalry in the IT services industry in France, 2022
  • Figure 41: Germany IT services industry value: $ billion, 2017-22
  • Figure 42: Germany IT services industry category segmentation: $ billion, 2017-2022
  • Figure 43: Germany IT services industry geography segmentation: % share, by value, 2022
  • Figure 44: Germany IT services industry value forecast: $ billion, 2022-27
  • Figure 45: Forces driving competition in the IT services industry in Germany, 2022
  • Figure 46: Drivers of buyer power in the IT services industry in Germany, 2022
  • Figure 47: Drivers of supplier power in the IT services industry in Germany, 2022
  • Figure 48: Factors influencing the likelihood of new entrants in the IT services industry in Germany, 2022
  • Figure 49: Factors influencing the threat of substitutes in the IT services industry in Germany, 2022
  • Figure 50: Drivers of degree of rivalry in the IT services industry in Germany, 2022
  • Figure 51: Australia IT services industry value: $ billion, 2017-22
  • Figure 52: Australia IT services industry category segmentation: $ billion, 2017-2022
  • Figure 53: Australia IT services industry geography segmentation: % share, by value, 2022
  • Figure 54: Australia IT services industry value forecast: $ billion, 2022-27
  • Figure 55: Forces driving competition in the IT services industry in Australia, 2022
  • Figure 56: Drivers of buyer power in the IT services industry in Australia, 2022
  • Figure 57: Drivers of supplier power in the IT services industry in Australia, 2022
  • Figure 58: Factors influencing the likelihood of new entrants in the IT services industry in Australia, 2022
  • Figure 59: Factors influencing the threat of substitutes in the IT services industry in Australia, 2022
  • Figure 60: Drivers of degree of rivalry in the IT services industry in Australia, 2022
  • Figure 61: Brazil IT services industry value: $ billion, 2017-22
  • Figure 62: Brazil IT services industry category segmentation: $ billion, 2017-2022
  • Figure 63: Brazil IT services industry geography segmentation: % share, by value, 2022
  • Figure 64: Brazil IT services industry value forecast: $ billion, 2022-27
  • Figure 65: Forces driving competition in the IT services industry in Brazil, 2022
  • Figure 66: Drivers of buyer power in the IT services industry in Brazil, 2022
  • Figure 67: Drivers of supplier power in the IT services industry in Brazil, 2022
  • Figure 68: Factors influencing the likelihood of new entrants in the IT services industry in Brazil, 2022
  • Figure 69: Factors influencing the threat of substitutes in the IT services industry in Brazil, 2022
  • Figure 70: Drivers of degree of rivalry in the IT services industry in Brazil, 2022
  • Figure 71: Canada IT services industry value: $ billion, 2017-22
  • Figure 72: Canada IT services industry category segmentation: $ billion, 2017-2022
  • Figure 73: Canada IT services industry geography segmentation: % share, by value, 2022
  • Figure 74: Canada IT services industry value forecast: $ billion, 2022-27
  • Figure 75: Forces driving competition in the IT services industry in Canada, 2022
  • Figure 76: Drivers of buyer power in the IT services industry in Canada, 2022
  • Figure 77: Drivers of supplier power in the IT services industry in Canada, 2022
  • Figure 78: Factors influencing the likelihood of new entrants in the IT services industry in Canada, 2022
  • Figure 79: Factors influencing the threat of substitutes in the IT services industry in Canada, 2022
  • Figure 80: Drivers of degree of rivalry in the IT services industry in Canada, 2022
  • Figure 81: China IT services industry value: $ billion, 2017-22
  • Figure 82: China IT services industry category segmentation: $ billion, 2017-2022
  • Figure 83: China IT services industry geography segmentation: % share, by value, 2022
  • Figure 84: China IT services industry value forecast: $ billion, 2022-27
  • Figure 85: Forces driving competition in the IT services industry in China, 2022
  • Figure 86: Drivers of buyer power in the IT services industry in China, 2022
  • Figure 87: Drivers of supplier power in the IT services industry in China, 2022
  • Figure 88: Factors influencing the likelihood of new entrants in the IT services industry in China, 2022
  • Figure 89: Factors influencing the threat of substitutes in the IT services industry in China, 2022
  • Figure 90: Drivers of degree of rivalry in the IT services industry in China, 2022
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