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Market Research Report

BPO Services BRIC (Brazil, Russia, India, China) Industry Guide 2013-2022

Published by MarketLine Product code 498216
Published Content info 92 Pages
Delivery time: 1-2 business days
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BPO Services BRIC (Brazil, Russia, India, China) Industry Guide 2013-2022
Published: May 2, 2018 Content info: 92 Pages


The BRIC BPO Services industry profile provides top-line qualitative and quantitative summary information including: market size (value 2013-17, and forecast to 2022). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.


Essential resource for top-line data and analysis covering the BRIC BPO services market. Includes market size and segmentation data, textual and graphical analysis of market growth trends and leading companies.

Key Highlights

Brazil, Russian Federation, India and China (BRIC) are the emerging and fast growing countries within the bpo services industry and had a total market value of $5,377.8 million in 2017. China was the fastest growing country with a CAGR of 9.1% over the 2013-17 period.

Within the bpo services industry, India is the leading country among the BRIC nations with market revenues of $1,777.0 million in 2017. This was followed by China, Brazil and Russia with a value of $1,488.7, $1,410.9, and $701.2 million, respectively.

India is expected to lead the bpo services industry in the BRIC nations with a value of $2,515.2 million in 2022, followed by China, Brazil, Russia with expected values of $2,247.0, $1,797.4 and $931.0 million, respectively.


  • Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the BRIC BPO services market
  • Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the BRIC BPO services market
  • Leading company profiles reveal details of key BPO services market players' BRIC operations and financial performance
  • Add weight to presentations and pitches by understanding the future growth prospects of the BRIC BPO services market with five year forecasts
  • Compares data from Brazil, Russia, India, and China, alongside individual chapters on each country
  • Reasons to buy
  • What was the size of the BRIC BPO services market by value in 2017?
  • What will be the size of the BRIC BPO services market in 2022?
  • What factors are affecting the strength of competition in the BRIC BPO services market?
  • How has the market performed over the last five years?
  • What are the main segments that make up the BRIC BPO services market?
Table of Contents
Product Code: MLIG180012-04

Table of Contents

Introduction 9

What is this report about? 9

Who is the target reader? 9

How to use this report 9

Definitions 9

BRIC BPO Services 10

Industry Outlook 10

BPO Services in Brazil 13

Market Overview 13

Market Data 14

Market Segmentation 15

Market outlook 17

Five forces analysis 18

Macroeconomic indicators 24

BPO Services in China 26

Market Overview 26

Market Data 27

Market Segmentation 28

Market outlook 30

Five forces analysis 31

Macroeconomic indicators 38

BPO Services in India 40

Market Overview 40

Market Data 41

Market Segmentation 42

Market outlook 44

Five forces analysis 45

Macroeconomic indicators 52

BPO Services in Russia 54

Market Overview 54

Market Data 55

Market Segmentation 56

Market outlook 58

Five forces analysis 59

Macroeconomic indicators 65

Company Profiles 67

Leading Companies 67

Appendix 90

Methodology 90

About MarketLine 91

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