Market Research Report
Maximizing the Residential Energy Customer Experience with Emerging Solutions
|Published by||Navigant Research||Product code||617065|
|Published||Content info||18 Pages; 10 Tables, Charts & Figures
Delivery time: 1-2 business days
|Maximizing the Residential Energy Customer Experience with Emerging Solutions|
|Published: March 21, 2018||Content info: 18 Pages; 10 Tables, Charts & Figures||
The global electric power industry is facing a fundamental shift from centralized generation toward a mix of distributed energy resources (DER) and smart grid solutions. This mix, known as the Energy Cloud, is poised to disrupt traditional utility models for residential customers. Meanwhile, technology disruptors looking for new market entry points are bringing smart home/home energy technology and big data analytics to these utility customers. These trends are revolutionizing the way people interact with their homes while also extending the role a home can play in the Energy Cloud transformation.
As the grid evolves into a cleaner, more distributed, intelligent, and increasingly mobile infrastructure, incumbent utilities will be looking for new prospects for utility customer-centric products and services. This transformation will present opportunities that leverage service-based business models. These models, in turn, will rely on technology platforms that can offer the potential to scale faster and yield greater profit margins than before. In the meantime, the integration of smart home and home energy technology with the rise of big data analytics is also pushing non-utility technology disruptors to look for new opportunities. For some residential utility customers, developing a different relationship with their existing utility will provide the best solution options for these new needs, while for other customers, the best option might be working directly with a new technology market entrant.
This Navigant Research report examines the evolution occurring in technology and customer-focused solutions for residential utility customers. The study analyzes DER, mobility, community energy, and smart home/home energy technology trends that are creating the need for new residential utility customer solutions. It also discusses how traditional utility models for residential customers are being disrupted, as well as the new customer segments and business models arising from these trends.